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Review of Managerial Science

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16-12-2017 | Original Paper

Modeling corporate citizenship and turnover intention: social identity and expectancy theories

Author: Chieh-Peng Lin

Published in: Review of Managerial Science | Issue 4/2019

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Abstract

Drawing upon the expectancy theory and social identity theory, this study proposes a model that explains how perceived corporate citizenship influences turnover intention. In the proposed model, perceived economic and legal citizenships affect turnover intention indirectly via the full mediation of career development expectation, while perceived economic, legal, ethical, and philanthropic citizenships impact turnover intention indirectly via the full mediation of organizational identification. The hypotheses of this study were empirically tested by conducting a survey on employees in the tourism industry. The empirical findings show that a firm’s corporate citizenship can provide a competitive advantage in retaining its employees by simultaneously boosting their career development expectation and organizational identification. Lastly, managerial implications and limitations of this study based on empirical results are presented for in-depth discussion.

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Title: Modeling corporate citizenship and turnover intention: social identity and expectancy theories
Author: Chieh-Peng Lin
Publication date: 16-12-2017
Publisher: Springer Berlin Heidelberg
Published in: Review of Managerial Science / Issue 4/2019
Print ISSN: 1863-6683
Electronic ISSN: 1863-6691
DOI: https://doi.org/10.1007/s11846-017-0275-7

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