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Introduction: Storytelling, Storylistening, and the Stories About Your Boss Read chapter Read first chapter

2020 | OriginalPaper | Chapter

Narrative System Map: Analyzing the Culture of Organizations

Authors : Christine Erlach, Michael Müller

Published in: Narrative Organizations

Publisher: Springer Berlin Heidelberg

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Abstract

The narrative system map, also known as narrative culture analysis, is the most important method for the creation of narrative self-awareness because it reveals those central structures and facets of a system that would otherwise remain hidden. Before the map can be drawn, the users of the method sift through the transcripts of narrative interviews with employees to identify their organization’s cultural parameters, shared history, central values, and meaning and identity constructs. The procedure borrows several of its evaluation criteria from semiotic-narrative text analysis.

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previous chapter Case Study: Storytelling in the Press and Public Relations at Porsche AG
next chapter Transfer Stories: Retrieving Hidden Knowledge
Literature
Andersen, T. (Ed.). (1990). Das Reflektierende Team. Dialoge und Dialoge über die Dialoge. Dortmund: Modernes Lernen.
Müller, M., & Grimm, P. (2016). Narrative Medienforschung. Einführung in Methodik und Anwendung. Köln: von Halem.
Sottong, K., & Müller, M. (1998). Zwischen Sender und Empfänger. Eine Einführung in die Semiotik der Kommunikationsgesellschaft. Berlin: Erich Schmidt.
Titzmann, M. (1977). Strukturale Textanalyse. München: Fink. (UTB 582).
Metadata
Title
Narrative System Map: Analyzing the Culture of Organizations
Authors
Christine Erlach
Michael Müller
Copyright Year
2020
Publisher
Springer Berlin Heidelberg
Book
Narrative Organizations

Print ISBN: 978-3-662-61420-4

Electronic ISBN: 978-3-662-61421-1

Copyright Year: 2020

DOI
https://doi.org/10.1007/978-3-662-61421-1_13