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Published in:
2015 | OriginalPaper | Chapter
Negotiation Skills and the HRD Professionals
Authors : Claretha Hughes, Marilyn Y. Byrd
Published in: Managing Human Resource Development Programs
Publisher: Palgrave Macmillan US
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On completion of this chapter you should be able to:Explain the benefits of negotiation skills for HRD professionals.Describe the negotiations continuum.Explain the elements conflict.Differentiate among the traditional, human relations, and interactionist views of conflict.Explain functional and dysfunctional conflict.