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01-08-2018

New Frontline Actors Emerging from Cross-Sector Collaboration: Examples from the Fire and Rescue Service Sector

Authors: Lisa Hansson, Åsa Weinholt

Published in: Public Organization Review | Issue 4/2019

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Abstract

Using the fire and rescue service (FRS) sector in Sweden as a case, this paper examines actors who engage in tasks that go beyond their traditional policy areas, and considers how their roles are shaped when interacting in new structures. This paper addresses two cross-sector collaborative practices: a) collaboration between the FRS and homecare nurses; and b) collaboration between the FRS and private security firms. The results show that discretion, occupational identity, expert-role expectations, and personal motivation are central to understanding how new frontline actor roles emerge and how they act within these collaborative arrangements.

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Title: New Frontline Actors Emerging from Cross-Sector Collaboration: Examples from the Fire and Rescue Service Sector
Authors: Lisa Hansson
Åsa Weinholt
Publication date: 01-08-2018
Publisher: Springer US
Published in: Public Organization Review / Issue 4/2019
Print ISSN: 1566-7170
Electronic ISSN: 1573-7098
DOI: https://doi.org/10.1007/s11115-018-0416-8

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