Skip to main content
Disciplines
Automotive Business IT + Informatics Construction + Real Estate Electrical Engineering + Electronics Energy + Sustainability Insurance + Risk Finance + Banking Management + Leadership Marketing + Sales Mechanical Engineering + Materials
Events
DE
EN
Books
Journals
Topic Page
Marketing
Start single access now
Access for companies
EXTENDED SEARCH
Log in
Top
Management International Review
Published in: Management International Review 5/2015

01-10-2015 | Research Article

Organizational Support and Citizenship Behaviors: A Comparative Cross-Cultural Meta-Analysis

Authors: Dan S. Chiaburu, Subrata Chakrabarty, Jiexin Wang, Ning Li

Published in: Management International Review | Issue 5/2015

Log in

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

We integrate and extend the literatures on perceived organizational support (POS), organizational citizenship behavior (OCB), and comparative cross-cultural management by examining whether the POS–OCB relationship is contingent on national culture. In social exchanges between the organization and its employees, employees are likely to act as good citizens in reciprocity to the support provided by their organization. At the same time, it is possible that national culture couches and hence modifies the strength of these exchanges. We use meta-analysis to test the hypotheses. To test national culture as moderator, we use country-level cultural dimensions from Hofstede. Results suggest that the POS–OCB relationship can vary across cultures. While perceived organizational support has a positive influence on citizenship, the influence is stronger in some cultural settings. Higher levels of collectivism, power distance, uncertainty avoidance, and femininity strengthen the POS–OCB relationship. Hence, the POS–OCB relationship is embedded within—and therefore moderated by—the cultural aspects of the larger society.
previous article The Role of Outgroups in Constructing a Shared Identity: A Longitudinal Study of a Subsidiary Merger in Mexico

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

inform now

Management International Review

MANAGEMENT INTERNATIONAL REVIEW is a double-blind refereed journal that aims at the advancement and dissemination of research in the fields of International Management.

inform now

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

inform now
Literature
Allen, D. G., Shore, L. M., & Griffeth, R. W. (2003). The role of perceived organizational support and supportive human resource practices in the turnover process. Journal of Management, 29(1), 99–118.CrossRef
*Anand, S., Vidyarthi, P. R., Liden, R. C., & Rousseau, D. M. (2010). Good citizens in poor quality relationships: idiosyncratic deals as a substitute for relationship quality. Academy of Management Journal, 53(5), 970–988.
*Asgari, A., Silong, A., Ahmad, A., & Samah, B. (2008). The relationship between transformational leadership behaviors, organizational justice, leader-member exchange, perceived organizational support, trust in management and organizational citizenship behaviors. European Journal of Scientific Research, 23(2), 227–242.
Atwater, L., Wang, M., Smither, J. W., & Fleenor, J. W. (2009). Are cultural characteristics associated with the relationship between self and others’ ratings of leadership? Journal of Applied Psychology, 94(4), 876–886.CrossRef
Baran, B., Rhoades Shanock, L., & Miller, L. (2012). Advancing organizational support theory into the 21st century world of work. Journal of Business and Psychology, 27(2), 123–147.CrossRef
Bartlett, C., & Ghoshal, S. (1998). Managing across borders. Boston: Harvard Business School Press.
Bass, A. E., & Chakrabarty, S. (2014). Resource security: competition for global resources, strategic intent, and governments as owners. Journal of International Business Studies, 45(8), 961–979.CrossRef
Bausch, A., & Krist, M. (2007). The effect of context-related moderators on the internationalization-performance relationship: evidence from meta-analysis. Management International Review, 47(3), 319–347.CrossRef
Begley, T. M., Lee, C., Fang, Y., & Li, J. (2002). Power distance as a moderator of the relationship between justice and employee outcomes in a sample of Chinese employees. Journal of Managerial Psychology, 17(8), 692–711.CrossRef
*Bell, S., & Menguc, B. (2002). The employee-organization relationship, organizational citizenship behaviors, and superior service quality. Journal of Retailing, 78(2), 131–146.
*Berman, L. M. (1997). When flexibility “works” and when it “fails”: an in-depth analysis of alternatives to the nine-to-five work week. Unpublished doctoral dissertation, University of Maryland at College Park.
*Bettencourt, L. A., Gwinner, K. P., & Meuter, M. L. (2001). A comparison of attitude, personality, and knowledge predictors of service-oriented organizational citizenship behaviors. Journal of Applied Psychology, 86(1), 29–41.
*Blakely, G., Andrews, M., & Fuller, J. (2003). Are chameleons good citizens? A longitudinal study of the relationship between self-monitoring and organizational citizenship behavior. Journal of Business and Psychology, 18(2), 131–144.
Blau, P. M. (1964). Exchange and power in social life. New York: Wiley.
Blau, P. M. (1968). Interaction: Social exchange. In D. L. Sills (Ed.), International encyclopedia of the social sciences (pp. 452–458). New York: Macmillan and The Free Press.
Botero, I. C., & Van Dyne, L. (2009). Employee voice behavior: interactive effects of LMX and power distance in the United States and Colombia. Management Communication Quarterly, 23(1), 84–104.CrossRef
*Brown, L. A. (2007). Extra role time organizational citizenship behavior, expectations for reciprocity, and burnout: potential organizational influence via organizational support and psychological contract fulfillment. Unpublished doctoral dissertation, Northwestern University.
*Bultena, C. D. (1998). Social exchange under fire: direct and moderated effects of job insecurity on social exchange. Unpublished doctoral dissertation, University of North Texas.
*Burnett, M. (2006). Performance tip-sharing: when, and how, do employees share their insights? Unpublished doctoral dissertation, University of Maryland.
*Byrne, Z., & Hochwarter, W. (2006). I get by with a little help from my friends: the interaction of chronic pain and organizational support on performance. Journal of Occupational Health Psychology, 11(3), 215–227.
*Byrne, Z., & Hochwarter, W. (2008). Perceived organizational support and performance. Journal of Managerial Psychology, 23(1), 54–72.
Chakrabarty, S. (2009). The influence of national culture and institutional voids on family ownership of large firms: a country level empirical study. Journal of International Management, 15(1), 32–45.CrossRef
Chakrabarty, S., & Bass, A. E. (2013). Encouraging entrepreneurship: microfinance, knowledge support, and the costs of operating in institutional voids. Thunderbird International Business Review, 55(5), 545–562.CrossRef
Chakrabarty, S., & Bass, A. E. (2014a). Corporate governance in microfinance institutions: board composition and the ability to face institutional voids. Corporate Governance: An International Review, 22(5), 367–386.CrossRef
Chakrabarty, S., & Bass, A. E. (2014b). Institutionalizing ethics in institutional voids: building positive ethical strength to serve women microfinance borrowers in negative contexts. Journal of Business Ethics, 119(4), 529–542.CrossRef
Chakrabarty, S., & Bass, A. E. (2015). Comparing virtue, consequentialist, and deontological ethics based corporate social responsibility: mitigating microfinance risk in institutional voids. Journal of Business Ethics, 126(3), 487–512.CrossRef
Chakrabarty, S., & Wang, L. (2012). The long-term sustenance of sustainability practices in MNCs: a dynamic capabilities perspective of the role of R&D and internationalization. Journal of Business Ethics, 110(2), 205–217.CrossRef
Chakrabarty, S., & Wang, L. (2013). Climate change mitigation and internationalization: the competitiveness of multinational corporations. Thunderbird International Business Review, 55(6), 673–688.CrossRef
*Chan, Y. H., Taylor, R. R., & Markham, S. (2008). The role of subordinates’ trust in a social exchange-driven psychological empowerment process. Journal of Managerial Issues, 20(4), 444–467.
*Chen, Z., Aryee, S., & Lee, C. (2005). Test of a mediation model of perceived organizational support. Journal of Vocational Behavior, 66(3), 457–470.
Chiaburu, D. S., & Harrison, D. A. (2008). Do peers make the place? Conceptual synthesis and meta-analysis of coworker effects on perceptions, attitudes, OCBs, and performance. Journal of Applied Psychology, 93(5), 1082–1103.CrossRef
Chiaburu, D. S., Oh, I.-S., Berry, C. M., Li, N., & Gardner, R. G. (2011). The five-factor model of personality traits and organizational citizenship behaviors: a meta-analysis. Journal of Applied Psychology, 96(6), 1140–1166.CrossRef
*Choi, J. (2006). Multilevel and cross-level effects of workplace attitudes and group member relations on interpersonal helping behavior. Human Performance, 19(4), 383–402.
Coleman, V. I., & Borman, W. C. (2000). Investigating the underlying structure of the citizenship performance domain. Human Resource Management Review, 10(1), 25–44.CrossRef
*Coyle-Shapiro, J. A. -M., & Conway, N. (2005). Exchange relationships: examining psychological contracts and perceived organizational support. Journal of Applied Psychology, 90(4), 774–781.
*Coyle-Shapiro, J. A. -M., & Kessler, I. (2006). Serving two organizations: exploring the employment relationship of contracted employees. Human Resource Management, 45(4), 561–584.
Coyle-Shapiro, J. A.-M., & Shore, L. M. (2007). The employee-organization relationship: where do we go from here? Human Resource Management Review, 17(2), 166–179.CrossRef
*Daly, C. L. (1998). Explaining the extra-role behavior of part-time and full-time workers: a matter of support? Unpublished doctoral dissertation, Michigan State University.
de Lauwe, P.-H. C. (1966). The interaction of person and society. American Sociological Review, 31(2), 237–248.CrossRef
*Doyle, S. (2006). The role of organizational citizenship behavior in volunteer organizations. Unpublished doctoral dissertation, St. Ambrose University.
*Draves, P. R. (2003). An examination of potential moderating effects of personality on the relationship between job attitudes and organizational citizenship behaviors. Unpublished doctoral dissertation, University of South Florida.
*Ehigie, B., & Otukoya, O. (2005). Antecedents of organizational citizenship behavior in a government-owned enterprise in Nigeria. European Journal of Work and Organizational Psychology, 14(4), 389–399.
Eisenberger, R., & Stinglhamber, F. (2011). Perceived organizational support: Fostering enthusiastic and productive employees. Washington, DC: American Psychological Association Books.CrossRef
Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71(3), 500–507.CrossRef
Eisenberger, R., Fasolo, P., & Davis-LaMastro, V. (1990). Perceived organizational support and employee diligence, commitment, and innovation. Journal of Applied Psychology, 75(1), 51–59.CrossRef
Eisenberger, R., Jones, J. R., Aselage, J., & Sucharski, I. L. (2004). Perceived organizational support. In J. A. M. Coyle-Shapiro, L. M. Shore, S. M. Taylor, & L. E. Tetrick (Eds.), The employment relationship: Examining psychological and contextual perspectives (pp. 206–225). Oxford: Oxford University Press.
Ekeh, P. P. (1974). Social exchange theory: The two traditions. Cambridge: Harvard University Press.
Farh, J. L., Earley, P. C., & Lin, S. C. (1997). Impetus for action: a cultural analysis of justice and organizational citizenship behavior in Chinese society. Administrative Science Quarterly, 42(3), 421–444.CrossRef
Farh, J. L., Zhong, C. B., & Organ, D. W. (2004). Organizational citizenship behavior in the People’s Republic of China. Organization Science, 15(2), 241–253.CrossRef
*Farh, J. L., Hackett, R. D., & Liang, J. (2007). Individual-level cultural values as moderators of perceived organizational support-employee outcome relationships in China: comparing the effects of power distance and traditionality. Academy of Management Journal, 50(3), 715–729.
Farh, J. L., Hackett, R. D., & Chen, Z. J. (2008). Organizational citizenship in a global context. In P. B. Smith, M. F. Peterson, & D. C. Thomas (Eds.), The handbook of cross-cultural management research (pp. 165–184). Thousand Oaks: Sage Publications.CrossRef
Farley, J. U., Hoenig, S., & Yang, J. Z. (2004). Key factors influencing HRM practices of overseas subsidiaries in China’s transition economy. International Journal of Human Resource Management, 15(4–5), 688–704.CrossRef
Faye, C. (2012). American social psychology: examining the contours of the 1970s crisis. Studies in History and Philosophy of Science Part C: Studies in History and Philosophy of Biological and Biomedical Sciences, 43(2), 514–521.CrossRef
*Ferres, N., Connell, J., & Travaglione, A. (2005). The effect of future redeployment on organizational trust. Strategic Change, 14(2), 77–91.
*Fortunato, V. (2004). A comparison of the construct validity of three measures of negative affectivity. Educational and Psychological Measurement, 64(2), 271–289.
French, W., & Weis, A. (2000). An ethics of care or an ethics of justice. Journal of Business Ethics, 27(1–2), 125–136.CrossRef
Gelfand, M. J., Erez, M., & Aycan, Z. (2007). Cross-cultural organizational behavior. Annual Review of Psychology, 58(1), 479–514.CrossRef
Gouldner, A. W. (1960). The norm of reciprocity: a preliminary statement. American Sociological Review, 25(2), 161–178.CrossRef
*Greenup, P. (1997). Individual and system determinants of organizational citizenship behaviors in clinical laboratories. Unpublished doctoral dissertation, University of Alabama at Birmingham.
Hedges, L. V., & Olkin, I. (1985). Statistical methods for meta-analysis. Orlando: Academic Press.
Hofstede, G. (1980). Culture’s consequences: International differences in work-related values. Beverly Hills: Sage Publications.
Hofstede, G. (1986). Editorial: the usefulness of the ‘organizational culture’ concept. Journal of Management Studies, 23(3), 253–257.CrossRef
Hofstede, G. (1993). Cultural constraints in management theories. Academy of Management Executive, 7(1), 81–94.
Hofstede, G. (2001). Culture’s consequences, comparing values, behaviors, institutions, and organizations across nations. CA: Sage Publications.
Hofstede, G. (2006). What did GLOBE really measure? Researchers’ minds versus respondents’ minds. Journal of International Business Studies, 37(6), 882–896.CrossRef
Hofstede, G., & Bond, M. H. (1984). Hofstede’s culture dimensions: an independent validation using Rokeach’s value survey. Journal of Cross-Culture Psychology, 15(4), 417–433.CrossRef
Hofstede, G., & McCrae, R. R. (2004). Personality and culture revisited: linking traits and dimensions of culture. Cross-Cultural Research, 38(1), 52–88.CrossRef
Homans, G. C. (1958). Social behavior as exchange. American Journal of Sociology, 63(6), 597–606.CrossRef
Homans, G. C. (1961). Social behavior: Its elementary forms. New York: Harcourt, Brace & World.
*Hopkins, K. (2002). Organizational citizenship in social service agencies. Administration in Social Work, 26(2), 1–15.
House, R., Hanges, P., Javidan, M., Dorfman, P., & Gupta, V. (2004). Culture, leadership, and organizations: The GLOBE study of 62 societies. Thousand Oaks: Sage.
Hui, C. H., & Triandis, H. C. (1985). Measurement in cross-cultural psychology: a review and comparison of strategies. Journal of Cross-Cultural Psychology, 16(2), 131–152.CrossRef
*Hui, C., Lee, C., & Rousseau, D. (2004). Employment relationships in China: do workers relate to the organization or to people? Organization Science, 15(2), 232–240.
Hunter, J. E., & Schmidt, F. L. (1990). Methods of meta-analysis: Correcting error and bias in research findings. Newbury Park: Sage.
Hunter, J. E., & Schmidt, F. L. (2004). Methods of meta-analysis: Correcting error and bias in research findings (2nd ed.). Thousand Oaks: Sage.
Ilies, R., Nahrgang, J. D., & Morgeson, F. P. (2007). Leader-member exchange and citizenship behaviors: a meta-analysis. Journal of Applied Psychology, 92(1), 269–277.CrossRef
*Ingham, K. M. (2008). Citizenship, support, and fit: exploring the generalizability of these concepts to the occupational domain. Unpublished doctoral dissertation, Temple University.
Inglehart, R., & Baker, W. E. (2000). Modernization, cultural change, and the persistence of traditional values. American Sociological Review, 65(1), 19–51.CrossRef
Jackson, J. M. (1988). Social psychology, past and present: An integrative orientation. New Jersey: Lawrence Erlbaum Associates.
*James, M. S. L. (2005). Antecedents and consequences of cynicism in organizations: an examination of the potential positive and negative effects on school systems. Unpublished doctoral dissertation, Florida State University.
Janowitz, M. (1967). Review of ‘The Sociological Tradition’. American Sociological Review, 32(4), 638–640.CrossRef
*Jawahar, I., & Carr, D. (2007). Conscientiousness and contextual performance. Journal of Managerial Psychology, 22(4), 330–349.
*Kamdar, D., & Van Dyne, L. (2009). Motivational differences in predictors of helping and voice: the importance of social-exchange relationships and employee motives. Paper at the Academy of Management Annual Meeting.
*Karriker, J. H. (2005). Organizational justice and organizational citizenship behavior: a mediated multi-foci model. Unpublished doctoral dissertation, Virginia Commonwealth University.
*Karriker, J., & Williams, M. (2009). Organizational justice and organizational citizenship behavior: a mediated multifoci model. Journal of Management, 35(1), 112–135.
*Kaufman, J., Stamper, C., & Tesluk, P. (2001). Do supportive organizations make for good corporate citizens? Journal of Managerial Issues, 13(4), 436–449.
Khilji, S. E. (2003). “To adapt or not to adapt”: exploring the role of national culture in HRM—a study of Pakistan. International Journal of Cross Cultural Management, 3(1), 109–132.
Kim, K. I., Park, H. J., & Suzuki, N. (1990). Reward allocations in the United States, Japan, and Korea: a comparison of individualistic and collectivistic cultures. Academy of Management Journal, 33(1), 188–198.CrossRef
Kirkman, B. L., Lowe, K. B., & Gibson, C. B. (2006). A quarter century of culture’s consequences: a review of empirical research incorporating Hofstede’s cultural values framework. Journal of International Business Studies, 37(3), 285–320.CrossRef
*Kogan, L. (2004). Mediating effects of affective commitment and perceived organizational support on the relationship between procedural justice and organizational citizenship behavior. Unpublished doctoral dissertation, Alliant International University.
Kraimer, M. L., & Wayne, S. J. (2004). An examination of perceived organizational support as a multidimensional construct in the context of an expatriate assignment. Journal of Management, 30(2), 209–237.CrossRef
*Kraimer, M., Wayne, S., & Jaworski, R. (2001). Sources of support and expatriate performance: the mediating role of expatriate adjustment. Personnel Psychology, 54(1), 71–100.
Kwon, V. A. P. K., Bae, J., & Lawler, J. J. (2010). High commitment HR practices and top performers. Management International Review, 50(1), 57–80.CrossRef
La Porta, R., Lopez-De-Silanes, F., & Shleifer, A. (1999). Corporate ownership around the world. Journal of Finance, 54(2), 471–517.CrossRef
*Ladd, D., & Henry, R. (2000). Helping coworkers and helping the organization: the role of support perceptions, exchange ideology, and conscientiousness. Journal of Applied Social Psychology, 30(10), 2028–2049.
*Ladebo, O. J. (2009). Emotional exhaustion and strain reactions: perceived organizational support as a moderator. South African Journal of Psychology, 39(1), 46–58.
Lam, S., Schaubroeck, J., & Aryee, S. (2002). Relationship between organizational justice and employee outcomes: a cross-national study. Journal of Organizational Behavior, 23(1), 1–18.CrossRef
*Lambert, S. (2000). Added benefits: the link between work-life benefits and organizational citizenship behavior. Academy of Management Journal, 43(5), 801–815.
Leung, K., Bond, M. H., Carment, D. W., Krishnan, L., & Liebrand, W. B. G. (1990). Effects of cultural femininity on preference for methods of conflict processing: a cross-cultural study. Journal of Experimental Social Psychology, 26(5), 373–388.CrossRef
Leung, K., Su, S. K., & Morris, M. W. (2001). Justice in the culturally diverse workplace: the problems of over and under emphasis of cultural differences. In S. Gilliland, D. Steiner, & D. Skarlicki (Eds.), Theoretical and cultural perspectives on organizational justice (pp. 161–186). Greenwich: Information Age.
Lévi-Strauss, C. (1949). Les structures élémentaires de la parenté. Paris: Presses Universitaires de France.
Lévi-Strauss, C. (1969). The elementary structures of kinship (English translation of Claude Lévi-Strauss, Les structures élémentaires de la parenté, 1967 revised edition). Boston: Beacon Press.
Li, A., & Cropanzano, R. (2009). Do East Asians respond more/less strongly to organizational justice than North Americans? A meta-analysis. Journal of Management Studies, 46(5), 787–805.CrossRef
*Liao, H. (2002). A cross-level analysis of organizational citizenship behaviors in work groups. Unpublished doctoral dissertation, University of Minnesota, Twin Cities.
*Linton, L. (2003). Explaining the relationship between politics perceptions and organizational citizenship behaviors: a dimensional approach. Unpublished doctoral dissertation, Central Michigan University.
Lipsey, M. W., & Wilson, D. B. (2001). Practical meta-analysis. Thousand Oaks: Sage.
*Loi, C. H. (2006). The roles of perceived organizational support, social exchange, and economic exchange in employment relationships in China. Unpublished doctoral dissertation, Chinese University of Hong Kong.
*Lopez, Y. P. (2008). Re-defining psychological contracts: a network of relationships. Unpublished doctoral dissertation, Texas A&M University.
*Lynch, P., Eisenberger, R., & Armeli, S. (1999). Perceived organizational support: inferior versus superior performance by wary employees. Journal of Applied Psychology, 84(4), 467–483.
Markus, H. R., & Kitayama, S. (1991). Culture and the self: implications for cognition, emotion, and motivation. Psychological Review, 98(2), 224–253.CrossRef
*Masterson, S., Lewis, K., Goldman, B., & Taylor, M. (2000). Integrating justice and social exchange: the differing effects of fair procedures and treatment on work relationships. Academy of Management Journal, 43(4), 738–748.
*Mauseth, K. B. (2007). The influence of perceived organizational support and school culture on positive workplace outcomes for teachers in private schools. Unpublished doctoral dissertation, Seattle Pacific University.
Mauss, M. (1954). The Gift (Essai sur le don) In Sociologie et Anthropologie, 1925, English Translation by Ian Cunnison). New York: The Free Press.
*McCook, K. D. (2002). Organizational perceptions and their relationships to job attitudes, effort, performance, and organizational citizenship behaviors. Unpublished doctoral dissertation, Louisiana State University.
McSweeney, B. (2002). Hofstede’s model of national cultural differences and their consequences: a triumph of faith—a failure of analysis. Human Relations, 55(1), 89–118.CrossRef
*Moideenkutty, U. (2000). Correlates and outcomes of organizational citizenship behavior directed toward the organization, the supervisor and co-workers: a social exchange perspective. Unpublished doctoral dissertation, Temple University.
*Moorman, R., Blakely, G., & Niehoff, B. (1998). Does perceived organizational support mediate the relationship between procedural justice and organizational citizenship behavior? Academy of Management Journal, 41(3), 351–357.
Morris, M. W., & Leung, K. (2000). Justice for all? Progress in research in cultural variation in the psychology of distributive and procedural justice. Applied Psychology: An International Review, 49(1), 100–132.CrossRef
*Muse, L., Harris, S., Giles, W., & Feild, H. (2008). Work-life benefits and positive organizational behavior: is there a connection? Journal of Organizational Behavior, 29(2), 171–192.
Ng, T. W. H., Sorensen, K. L., & Yim, F. H. K. (2009). Does the job satisfaction—job performance relationship vary across cultures? Journal of Cross-Cultural Psychology, 40(5), 761–796.CrossRef
*O’Brien, K., & Allen, T. (2008). The relative importance of correlates of organizational citizenship behavior and counterproductive work behavior using multiple sources of data. Human Performance, 21(1), 62–88.
Organ, D. W. (1997). Organizational citizenship behavior: it’s construct clean-up time. Human Performance, 10(2), 85–97.CrossRef
Organ, D. W., Podsakoff, P. M., & MacKenzie, S. B. (2006). Organizational citizenship behavior: Its nature, antecedents, and consequences. Thousand Oaks: Sage Publications.
Paine, J. B., & Organ, D. W. (2000). The cultural matrix of organizational citizenship behavior: some preliminary conceptual and empirical observations. Human Resource Management Review, 10(1), 45–59.CrossRef
Parboteeah, K. P., Cullen, J. B., & Lim, L. (2004). Formal volunteering: a cross-national test. Journal of World Business, 39(4), 431–441.CrossRef
Parsons, T. (1961). The general interpretation of action. In T. Parsons, E. Shils, K. D. Naegele, & J. R. Pitts (Eds.), The theories of society (pp. 85–97). New York: The Free Press.
*Pawar, B. S. (1996). Specification and empirical assessment of an integrated model of employee extra-role behaviors. Unpublished doctoral dissertation, Oklahoma State University.
*Pearce, C. L., & Giacalone, R. A. (2003). Teams behaving badly: factors associated with anti-citizenship behavior in teams. Journal of Applied Social Psychology, 33(1), 58–75.
*Peelle III, H. E. (2007). Reciprocating perceived organizational support through citizenship behaviors. Journal of Managerial Issues, 19(4), 554–575.
*Pianluprasidh, P. (2005). The effect of perceived organizational support and organizational commitment on organizational citizenship behavior among nurses in Thailand. Unpublished doctoral dissertation, Alliant International University.
*Piasentin, K. A. (2007). How do employees conceptualize fit? Development of a multidimensional measure of subjective person-organization fit. Unpublished doctoral dissertation, University of Calgary, Alberta.
*Piercy, N., Cravens, D., Lane, N., & Vorhies, D. (2006). Driving organizational citizenship behaviors and salesperson in-role behavior performance: the role of management control and perceived organizational support. Journal of the Academy of Marketing Science, 34(2), 244–262.
Podsakoff, N. P., Whiting, S. W., Podsakoff, P. M., & Blume, B. D. (2009). Individual- and organizational-level consequences of organizational citizenship behaviors: a meta-analysis. Journal of Applied Psychology, 94(1), 122–141.CrossRef
Pudelko, M., & Harzing, A. W. (2007). Country-of-origin, localization, or dominance effect? An empirical investigation of HRM practices in foreign subsidiaries. Human Resource Management, 46(4), 535–559.CrossRef
Qi, H. (2005). Strategy implementation: the impact of demographic characteristics on the level of support received by middle managers. Management International Review, 45(1), 45–70.
Ramamoorthy, N., & Carroll, S. J. (1998). Individualism/collectivism orientations and reactions toward alternative human resource management practices. Human Relations, 51(5), 571–588.
Raudenbush, S. & Bryk, A. (2002). Hierarchical linear models: Applications and data analysis methods. Sage Publications.
Reus, A. P. T. H., & Rottig, A. P. D. (2009). Meta-analyses of international joint venture performance determinants. Management International Review, 49(5), 607–640.CrossRef
Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: a review of the literature. Journal of Applied Psychology, 87(4), 698–714.CrossRef
Riggle, R. J., Edmondson, D. R., & Hansen, J. D. (2009). A meta-analysis of the relationship between perceived organizational support and job outcomes: 20 years of research. Journal of Business Research, 62(10), 1027–1030.CrossRef
Rockstuhl, T., Dulebohn, J. H., Ang, S., & Shore, L. M. (2012). Leader–member exchange (LMX) and culture: a meta-analysis of correlates of LMX across 23 countries. Journal of Applied Psychology, 97(6), 1097–1130.CrossRef
*Rogg, K. L. (1997). Organizational commitment in the post-loyalty era: perceived organizational support, multiple commitments and other antecedents’ effects on turnover intentions and job performance. Unpublished doctoral dissertation, Kansas State University.
Rosenthal, R., & DiMatteo, M. R. (2001). Meta-analysis: recent developments in quantitative methods for literature reviews. Annual Review of Psychology, 52(1), 59–82.CrossRef
*Ryan, M. R. (2008). Ambassadorial leadership behavior: a research study on influencing virtual team performance. Unpublished doctoral dissertation, Stevens Institute of Technology.
*Saks, A. (2006). Antecedents and consequences of employee engagement. Journal of Managerial Psychology, 21(7), 600–619.
*Schmidt, L. L. (2006). Self-reported emotional intelligence as an indicator of social exchange quality at work. Unpublished doctoral dissertation, University of Houston.
Schwartz, S. H. (1992). Universals in the content and structure of values: theoretical advances and empirical tests in 20 countries. Advances in Experimental Social Psychology, 25(1), 1–65.CrossRef
*Settoon, R., Bennett, N., & Liden, R. (1996). Social exchange in organizations: perceived organizational support, leader-member exchange, and employee reciprocity. Journal of Applied Psychology, 81(3), 219–227.
*Shanock, L., & Eisenberger, R. (2006). When supervisors feel supported: relationships with subordinates’ perceived supervisor support, perceived organizational support, and performance. Journal of Applied Psychology, 91(3), 689–695.
Shao, R., Rupp, D. E., Skarlicki, D. P., & Jones, K. S. (2013). Employee justice across cultures: a meta-analytic review. Journal of Management, 39(1), 263–301.CrossRef
*Shore, L. M., & Wayne, S. (1993). Commitment and employee behavior: comparison of affective commitment and continuance commitment with perceived organizational support. Journal of Applied Psychology, 78(5), 774–774.
Shore, L. M., Tetrick, L. E., Lynch, P., & Barksdale, K. (2006). Social and economic exchange: construct development and validation. Journal of Applied Social Psychology, 36(4), 837–867.CrossRef
Shore, L. M., Coyle-Shapiro, J. A. M., Chen, X. P., & Tetrick, L. E. (2009). Social exchange in work settings: content, process, and mixed models. Management and Organization Review, 5(3), 289–302.CrossRef
Stahl, G. K., & Chua, C. H. (2012). Does national context affect target firm employees’ trust in acquisitions? Management International Review, 52(3), 395–423.CrossRef
*Stamper, C., & Masterson, S. (2002). Insider or outsider? How employee perceptions of insider status affect their work behavior. Journal of Organizational Behavior, 23(8), 875–894.
Steel, P., & Kammeyer-Mueller, J. (2002). Comparing meta-analytic moderator search techniques under realistic conditions. Journal of Applied Psychology, 87(1), 96–111.CrossRef
Stolte, J. F. (1975). Review: social exchange theory: the two traditions. The Canadian Journal of Sociology, 1(3), 394–396.CrossRef
*Suckow, K. J. (1999). The effects of dual employment on temporary employees. Unpublished doctoral dissertation, Purdue University.
Tan, Q., & Sousa, C. M. (2013). International marketing standardization: a meta-analytic estimation of its antecedents and consequences. Management international review, 53(5), 711–739.CrossRef
Taras, V., Kirkman, B. L., & Steel, P. (2010). Examining the impact of culture’s consequences: a three-decade, multilevel, meta-analytic review of Hofstede’s cultural value dimensions. Journal of Applied Psychology, 95(3), 405–439.CrossRef
Taras, V., Steel, P., & Kirkman, B. L. (2012). Improving national cultural indices using a longitudinal meta-analysis of Hofstede’s dimensions. Journal of World Business, 47(3), 329–341.CrossRef
Tekleab, A. G., & Chiaburu, D. S. (2011). Social exchange: empirical examination of form and focus. Journal of Business Research, 64(5), 460–466.CrossRef
Thomas, D. C., Au, K., & Ravlin, E. C. (2003). Cultural variation and the psychological contract. Journal of Organizational Behavior, 24(5), 451–471.CrossRef
*Todd, S. Y. (2003). A causal model depicting the influence of selected tasks and employee variables on organizational citizenship behavior. Unpublished doctoral dissertation, Florida State University.
Tremblay, M., Cloutier, J., Simard, G., Chenevert, D., & Vandenberghe, C. (2010). The role of HRM practices, procedural justice, organizational support and trust in organizational commitment and in-role and extra-role performance. International Journal of Human Resource Management, 21(3), 405–433.CrossRef
Triandis, H. C. (1995). Individualism and collectivism. Boulder: Westview Press.
*Uhl-Bien, M., & Maslyn, J. (2003). Reciprocity in manager-subordinate relationships: components, configurations, and outcomes. Journal of Management, 29(4), 511–532.
*Wayne, S., Shore, L., Bommer, W., & Tetrick, L. (2002). The role of fair treatment and rewards in perceptions of organizational support and leader-member exchange. Journal of Applied Psychology, 87(3), 590–598.
Whitener, E. (1990). Confusion of confidence intervals and credibility intervals in meta-analysis. Journal of Applied Psychology, 75(3), 315–321.CrossRef
Whitener, E. (2006). International human resource management, fairness, and trust: An organizational support theory framework. In G. K. Stahl & I. Björkman (Eds.), Handbook of research in international human resource management (pp. 488–502). Cheltenham: Edward Elgar Publishing.
*Witt, L., & Spitzmuller, C. (2007). Person-situation predictors of maximum and typical performance. Human Performance, 20(3), 305–315.
*Xu, Q. (2007). A predictive model of employee self development: the effects of individual and contextual variables. Unpublished doctoral thesis, University of California, Irvine.
Studies included in the meta-analysis are marked with an asterisk (*).
Metadata
Title
Organizational Support and Citizenship Behaviors: A Comparative Cross-Cultural Meta-Analysis
Authors
Dan S. Chiaburu
Subrata Chakrabarty
Jiexin Wang
Ning Li
Publication date
01-10-2015
Publisher
Springer Berlin Heidelberg
Published in
Management International Review / Issue 5/2015
Print ISSN: 0938-8249
Electronic ISSN: 1861-8901
DOI
https://doi.org/10.1007/s11575-015-0253-8

Other articles of this Issue 5/2015

Management International Review 5/2015 Go to the issue

Research Article

Effectuation and Networking of Internationalizing SMEs

Research Article

The Role of Outgroups in Constructing a Shared Identity: A Longitudinal Study of a Subsidiary Merger in Mexico

Research Article

Influence of Managerial Ownership and Compensation Structure on Establishment Mode Choice: The Moderating Role of Host Country Political Risk

Research Article

The Role of Institutional Environments in Cross-Border Mergers: A Perspective from Bidders’ Earnings Management Behavior

Premium Partner

    Image Credits