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Published in: Quality & Quantity 4/2018

10-08-2017

Personal relationships in the digital age: three female academics’ qualitative research

Author: Saveria Capecchi

Published in: Quality & Quantity | Issue 4/2018

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Abstract

This essay deals with the theme of personal relationships on social media, linked to the theme of online identity, bringing together the research and reflections of some of the most important academics of the internet. They are three Americans from different generations: Sherry Turkle, Nancy Baym and danah boyd, who are concerned with looking into interpersonal online relationships (the body is therefore absent) demonstrating particular sensitivity to emotional aspects which are brought into play at the point where humans and technology, online and offline and public and private spheres meet. If the first stage of internet history highlighted users’ freedom of identity expression, then the era of social networks is about the ease with which people can maintain and expand a network of contacts, while raising some doubts over the quality of such relationships. It is interesting to see how the three academics place not only the quality of the relationship, but also the quality of research at the centre of their reflections, demonstrating their passion for the work which is part of their lives.

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Footnotes
1
The quantitative research of Pew Internet & American Life Project Social Isolation and New Technology (2009) asserts, for example, that people who use new communication technology have wider more diversified networks than people who do not use the internet, and at the same time have the same propensity to call for their own neighbours or go to public spaces where they can meet other people.
 
2
This book is the result of 10 years of face to face and online conversations with more than a thousand people, including about three hundred children. Turkle maintains that virtual reality poses a methodological challenge to researchers: if and how to use online interviews. Turkle’s decision was to not directly report the results of those she could not meet in real life.
 
3
The utopian vision optimistically emphasises technology’s potentiality to liberate the true self from the constructions of identity situated in a given geographic and social context.
 
4
Ethnographic methodology has been used since the first stage of Internet Studies, and Baym considers it essential to investigate the net.
 
5
A large part of the observations of young people took place in secondary schools and university campuses; over 450 people, of which there were 300 young people and 150 adults, took part in this study. As with all her work, this one also included research in the field and clinical studies.
 
6
For example, writing about speaking with her daughter, who studies in another country, on Skype, Turkle claims that not looking each other in the eyes makes the communication “unexplainably” superficial.
 
7
Paraphrasing the title of Sigmund Freud’s book, Civilisation and Its Discontents (1930).
 
8
It’s worth remembering, for example, that she has been involved with a 3-year ethnographic project funded by the MacArthur Foundation and led by Mizuko Ito on young people’s use of technologies (2009).
 
9
To get in touch with them, boyd travelled far and wide in the USA between 2005 and 2012 observing their social networks, blogs, and other types of social media, also spending time with them in physical spaces, such as schools, public parks, supermarkets, churches and fast food outlets.
 
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Metadata
Title
Personal relationships in the digital age: three female academics’ qualitative research
Author
Saveria Capecchi
Publication date
10-08-2017
Publisher
Springer Netherlands
Published in
Quality & Quantity / Issue 4/2018
Print ISSN: 0033-5177
Electronic ISSN: 1573-7845
DOI
https://doi.org/10.1007/s11135-017-0544-1

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