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Published in:
2002 | OriginalPaper | Chapter
Research Methodology
Author : Carlos Noronha
Published in: The Theory of Culture-specific Total Quality Management
Publisher: Palgrave Macmillan UK
Included in: Professional Book Archive
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In this chapter, the samples and data gathering method are firstly identified and explained. Then, the origin and structure of the two research instruments employed in this empirical study are introduced. Finally, a structural equation model is devised to operationalize the culture-specific TQM as proposed in Chapter 4.