Skip to main content
Top
Published in:
Cover of the book

2019 | OriginalPaper | Chapter

Review of Theoretical Models and Limitations of Social Commerce Adoption Literature

Authors : Prianka Sarker, Hatice Kizgin, Nripendra P. Rana, Yogesh K. Dwivedi

Published in: Digital Transformation for a Sustainable Society in the 21st Century

Publisher: Springer International Publishing

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

Social commerce is emerging as an important platform in e-commerce. It brings people to the comfort zone to buying and selling product that they cannot reach physically. The purpose of this research is to review the empirical research on social commerce published between 2012 to 2019. The paper mainly reviews the theories and models used in this area and limitations acknowledged by studies in social commerce area. The findings indicated that TAM, social support theory and S-O-R model are some of the most frequently used models. Also, use of biased sample, limited factors and cross-sectional studies are some of the most common limitations used across majority of studies.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literature
1.
go back to reference Shen, J., Eder, L.B.: An examination of factors associated with user acceptance of social shopping websites. Int. J. Technol. Hum. Interact. (IJTHI) 7(1), 19–36 (2011) Shen, J., Eder, L.B.: An examination of factors associated with user acceptance of social shopping websites. Int. J. Technol. Hum. Interact. (IJTHI) 7(1), 19–36 (2011)
4.
go back to reference Busalim, A.H.: Understanding social commerce: a systematic literature review and directions for further research. Int. J. Inf. Manag. 36(6), 1075–1088 (2016) Busalim, A.H.: Understanding social commerce: a systematic literature review and directions for further research. Int. J. Inf. Manag. 36(6), 1075–1088 (2016)
5.
go back to reference Han, H., Xu, H., Chen, H.: Social commerce: a systematic review and data synthesis. Electron. Commer. Res. Appl. 30, 38–50 (2018) Han, H., Xu, H., Chen, H.: Social commerce: a systematic review and data synthesis. Electron. Commer. Res. Appl. 30, 38–50 (2018)
6.
go back to reference Zhang, K.Z., Benyoucef, M.: Consumer behavior in social commerce: a literature review. Decis. Support Syst. 86, 95–108 (2016) Zhang, K.Z., Benyoucef, M.: Consumer behavior in social commerce: a literature review. Decis. Support Syst. 86, 95–108 (2016)
7.
go back to reference Hajli, M.: A research framework for social commerce adoption. Inf. Manag. Comput. Secur. 21(3), 144–154 (2013) Hajli, M.: A research framework for social commerce adoption. Inf. Manag. Comput. Secur. 21(3), 144–154 (2013)
8.
go back to reference Altinisik, S., Yildirim, S.Ö.: Consumers’ adoption of social commerce: a systematic literature review. Mugla J. Sci. Technol. 3(2), 131–137 (2017) Altinisik, S., Yildirim, S.Ö.: Consumers’ adoption of social commerce: a systematic literature review. Mugla J. Sci. Technol. 3(2), 131–137 (2017)
9.
go back to reference Biucky, S.T., Harandi, S.R.: The effects of perceived risk on social commerce adoption based on TAM Model. Int. J. Electron. Commer. Stud. 8(2), 173–196 (2017) Biucky, S.T., Harandi, S.R.: The effects of perceived risk on social commerce adoption based on TAM Model. Int. J. Electron. Commer. Stud. 8(2), 173–196 (2017)
10.
go back to reference Liébana-Cabanillas, F., Alonso-Dos-Santos, M.: Factors that determine the adoption of Facebook commerce: the moderating effect of age. J. Eng. Tech. Manag. 44, 1–18 (2017) Liébana-Cabanillas, F., Alonso-Dos-Santos, M.: Factors that determine the adoption of Facebook commerce: the moderating effect of age. J. Eng. Tech. Manag. 44, 1–18 (2017)
11.
go back to reference Chung, N., Song, H.G., Lee, H.: Consumers’ impulsive buying behavior of restaurant products in social commerce. Int. J. Contemp. Hosp. Manag. 29(2), 709–731 (2017) Chung, N., Song, H.G., Lee, H.: Consumers’ impulsive buying behavior of restaurant products in social commerce. Int. J. Contemp. Hosp. Manag. 29(2), 709–731 (2017)
12.
go back to reference Al-Dwairi, R.: Social commerce adoption among Jordanian youth: empirical study. Int. J. Bus. Inf. Syst. 26(3), 277–296 (2017) Al-Dwairi, R.: Social commerce adoption among Jordanian youth: empirical study. Int. J. Bus. Inf. Syst. 26(3), 277–296 (2017)
13.
go back to reference Gibreel, O., AlOtaibi, D.A., Altmann, J.: Social commerce development in emerging markets. Electron. Commer. Res. Appl. 27, 152–162 (2018) Gibreel, O., AlOtaibi, D.A., Altmann, J.: Social commerce development in emerging markets. Electron. Commer. Res. Appl. 27, 152–162 (2018)
14.
go back to reference Gutama, W.A., Intani, A.P.D.: Consumer acceptance towards online grocery shopping in Malang, east Java, Indonesia. Agric. Soc.-Econ. J. 17(1), 23 (2017) Gutama, W.A., Intani, A.P.D.: Consumer acceptance towards online grocery shopping in Malang, east Java, Indonesia. Agric. Soc.-Econ. J. 17(1), 23 (2017)
15.
go back to reference Hajli, M.: An integrated model for e-commerce adoption at the customer level with the impact of social commerce. Int. J. Inf. Sci. Manag. (IJISM) 77–97 (2012) Hajli, M.: An integrated model for e-commerce adoption at the customer level with the impact of social commerce. Int. J. Inf. Sci. Manag. (IJISM) 77–97 (2012)
16.
go back to reference Hajli, N.: Social commerce constructs and consumer’s intention to buy. Int. J. Inf. Manag. 35(2), 183–191 (2015)MathSciNet Hajli, N.: Social commerce constructs and consumer’s intention to buy. Int. J. Inf. Manag. 35(2), 183–191 (2015)MathSciNet
17.
go back to reference Huang, Z., Benyoucef, M.: The effects of social commerce design on consumer purchase decision-making: an empirical study. Electron. Commer. Res. Appl. 25, 40–58 (2017) Huang, Z., Benyoucef, M.: The effects of social commerce design on consumer purchase decision-making: an empirical study. Electron. Commer. Res. Appl. 25, 40–58 (2017)
18.
go back to reference Jiang, G., Ma, F., Shang, J., Chau, P.Y.: Evolution of knowledge sharing behavior in social commerce: an agent-based computational approach. Inf. Sci. 278, 250–266 (2014)MathSciNetMATH Jiang, G., Ma, F., Shang, J., Chau, P.Y.: Evolution of knowledge sharing behavior in social commerce: an agent-based computational approach. Inf. Sci. 278, 250–266 (2014)MathSciNetMATH
19.
go back to reference Kim, S., Noh, M.J., Lee, K.T.: Effects of antecedents of collectivism on consumers’ intention to use social commerce. J. Appl. Sci. 12(12), 1265–1273 (2012) Kim, S., Noh, M.J., Lee, K.T.: Effects of antecedents of collectivism on consumers’ intention to use social commerce. J. Appl. Sci. 12(12), 1265–1273 (2012)
20.
go back to reference Shin, D.H.: User experience in social commerce: in friends we trust. Behav. Inf. Technol. 32(1), 52–67 (2013) Shin, D.H.: User experience in social commerce: in friends we trust. Behav. Inf. Technol. 32(1), 52–67 (2013)
21.
go back to reference Shen, J.: Social comparison, social presence, and enjoyment in the acceptance of social shopping websites. J. Electron. Commer. Res. 13(3), 198 (2012) Shen, J.: Social comparison, social presence, and enjoyment in the acceptance of social shopping websites. J. Electron. Commer. Res. 13(3), 198 (2012)
22.
go back to reference Srinivasan, R.: Exploring the impact of social norms and online shopping anxiety in the adoption of online apparel shopping by Indian consumers. J. Internet Commer. 14(2), 177–199 (2015) Srinivasan, R.: Exploring the impact of social norms and online shopping anxiety in the adoption of online apparel shopping by Indian consumers. J. Internet Commer. 14(2), 177–199 (2015)
23.
go back to reference Liang, T.P., Ho, Y.T., Li, Y.W., Turban, E.: What drives social commerce: the role of social support and relationship quality. Int. J. Electron. Commer. 16(2), 69–90 (2011) Liang, T.P., Ho, Y.T., Li, Y.W., Turban, E.: What drives social commerce: the role of social support and relationship quality. Int. J. Electron. Commer. 16(2), 69–90 (2011)
24.
go back to reference Wang, Y., Yu, C.: Social interaction-based consumer decision-making model in social commerce: the role of word of mouth and observational learning. Int. J. Inf. Manag. 37(3), 179–189 (2017) Wang, Y., Yu, C.: Social interaction-based consumer decision-making model in social commerce: the role of word of mouth and observational learning. Int. J. Inf. Manag. 37(3), 179–189 (2017)
25.
go back to reference Chen, J., Shen, X.L.: Consumers’ decisions in social commerce context: an empirical investigation. Decis. Support Syst. 79, 55–64 (2015) Chen, J., Shen, X.L.: Consumers’ decisions in social commerce context: an empirical investigation. Decis. Support Syst. 79, 55–64 (2015)
26.
go back to reference Hajli, M.N.: The role of social support on relationship quality and social commerce. Technol. Forecast. Soc. Chang. 87, 17–27 (2014) Hajli, M.N.: The role of social support on relationship quality and social commerce. Technol. Forecast. Soc. Chang. 87, 17–27 (2014)
27.
go back to reference Hajli, N., Shanmugam, M., Powell, P., Love, P.E.: A study on the continuance participation in on-line communities with social commerce perspective. Technol. Forecast. Soc. Chang. 96, 232–241 (2015) Hajli, N., Shanmugam, M., Powell, P., Love, P.E.: A study on the continuance participation in on-line communities with social commerce perspective. Technol. Forecast. Soc. Chang. 96, 232–241 (2015)
28.
go back to reference Li, C.Y.: How social commerce constructs influence customers’ social shopping intention? An empirical study of a social commerce website. Technol. Forecast. Soc. Chang. 144, 282–294 (2017) Li, C.Y.: How social commerce constructs influence customers’ social shopping intention? An empirical study of a social commerce website. Technol. Forecast. Soc. Chang. 144, 282–294 (2017)
29.
go back to reference Liang, T.P., Turban, E.: Introduction to the special issue social commerce: a research framework for social commerce. Int. J. Electron. Commer. 16(2), 5–14 (2011) Liang, T.P., Turban, E.: Introduction to the special issue social commerce: a research framework for social commerce. Int. J. Electron. Commer. 16(2), 5–14 (2011)
30.
go back to reference Makmor, N.B., Alam, S.S.: Attitude towards social commerce: a conceptual model regarding consumer purchase intention and its determinants. Int. J. Econ. Res. 14(15), 431–441 (2017) Makmor, N.B., Alam, S.S.: Attitude towards social commerce: a conceptual model regarding consumer purchase intention and its determinants. Int. J. Econ. Res. 14(15), 431–441 (2017)
31.
go back to reference Molinillo, S., Liébana-Cabanillas, F., Anaya-Sánchez, R.: A social commerce intention model for traditional e-commerce sites. J. Theor. Appl. Electron. Commer. Res. 13(2), 80–93 (2018) Molinillo, S., Liébana-Cabanillas, F., Anaya-Sánchez, R.: A social commerce intention model for traditional e-commerce sites. J. Theor. Appl. Electron. Commer. Res. 13(2), 80–93 (2018)
32.
go back to reference Shanmugam, M., Sun, S., Amidi, A., Khani, F., Khani, F.: The applications of social commerce constructs. Int. J. Inf. Manag. 36(3), 425–432 (2016) Shanmugam, M., Sun, S., Amidi, A., Khani, F., Khani, F.: The applications of social commerce constructs. Int. J. Inf. Manag. 36(3), 425–432 (2016)
33.
go back to reference Sheikh, Z., Islam, T., Rana, S., Hameed, Z., Saeed, U.: Acceptance of social commerce framework in Saudi Arabia. Telematics Inform. 34(8), 1693–1708 (2017) Sheikh, Z., Islam, T., Rana, S., Hameed, Z., Saeed, U.: Acceptance of social commerce framework in Saudi Arabia. Telematics Inform. 34(8), 1693–1708 (2017)
34.
go back to reference Tajvidi, M., Wang, Y., Hajli, N., Love, P.E.: Brand value co-creation in social commerce: the role of interactivity, social support, and relationship quality. Comput. Hum. Behav. (2017) Tajvidi, M., Wang, Y., Hajli, N., Love, P.E.: Brand value co-creation in social commerce: the role of interactivity, social support, and relationship quality. Comput. Hum. Behav. (2017)
35.
go back to reference Liu, H., Chu, H., Huang, Q., Chen, X.: Enhancing the flow experience of consumers in China through interpersonal interaction in social commerce. Comput. Hum. Behav. 58, 306–314 (2016) Liu, H., Chu, H., Huang, Q., Chen, X.: Enhancing the flow experience of consumers in China through interpersonal interaction in social commerce. Comput. Hum. Behav. 58, 306–314 (2016)
36.
go back to reference Kim, J.B.: The mediating role of presence on consumer intention to participate in a social commerce site. J. Internet Commer. 14(4), 425–454 (2015) Kim, J.B.: The mediating role of presence on consumer intention to participate in a social commerce site. J. Internet Commer. 14(4), 425–454 (2015)
37.
go back to reference Wu, Y.L., Li, E.Y.: Marketing mix, customer value, and customer loyalty in social commerce: a stimulus-organism-response perspective. Internet Res. 28(1), 74–104 (2018)MathSciNet Wu, Y.L., Li, E.Y.: Marketing mix, customer value, and customer loyalty in social commerce: a stimulus-organism-response perspective. Internet Res. 28(1), 74–104 (2018)MathSciNet
38.
go back to reference Xiang, L., Zheng, X., Lee, M.K., Zhao, D.: Exploring consumers’ impulse buying behavior on social commerce platform: the role of parasocial interaction. Int. J. Inf. Manag. 36(3), 333–347 (2016) Xiang, L., Zheng, X., Lee, M.K., Zhao, D.: Exploring consumers’ impulse buying behavior on social commerce platform: the role of parasocial interaction. Int. J. Inf. Manag. 36(3), 333–347 (2016)
39.
go back to reference Zhang, H., Lu, Y., Gupta, S., Zhao, L.: What motivates customers to participate in social commerce? The impact of technological environments and virtual customer experiences. Inf. Manag. 51(8), 1017–1030 (2014) Zhang, H., Lu, Y., Gupta, S., Zhao, L.: What motivates customers to participate in social commerce? The impact of technological environments and virtual customer experiences. Inf. Manag. 51(8), 1017–1030 (2014)
40.
go back to reference Lu, B., Fan, W., Zhou, M.: Social presence, trust, and social commerce purchase intention: an empirical research. Comput. Hum. Behav. 56, 225–237 (2016) Lu, B., Fan, W., Zhou, M.: Social presence, trust, and social commerce purchase intention: an empirical research. Comput. Hum. Behav. 56, 225–237 (2016)
41.
go back to reference Farivar, S., Turel, O., Yuan, Y.: Skewing users’ rational risk considerations in social commerce: an empirical examination of the role of social identification. Inf. Manag. 55(8), 1038–1048 (2018) Farivar, S., Turel, O., Yuan, Y.: Skewing users’ rational risk considerations in social commerce: an empirical examination of the role of social identification. Inf. Manag. 55(8), 1038–1048 (2018)
42.
go back to reference Lin, C.S., Wu, S.: Exploring antecedents of online group-buying: social commerce perspective. Hum. Syst. Manag. 34(2), 133–147 (2015) Lin, C.S., Wu, S.: Exploring antecedents of online group-buying: social commerce perspective. Hum. Syst. Manag. 34(2), 133–147 (2015)
43.
go back to reference Bai, Y., Yao, Z., Dou, Y.F.: Effect of social commerce factors on user purchase behavior: an empirical investigation from renren.com. Int. J. Inf. Manag. 35(5), 538–550 (2015) Bai, Y., Yao, Z., Dou, Y.F.: Effect of social commerce factors on user purchase behavior: an empirical investigation from renren.com. Int. J. Inf. Manag. 35(5), 538–550 (2015)
44.
go back to reference Ng, C.S.P.: Intention to purchase on social commerce websites across cultures: a cross-regional study. Inf. Manag. 50(8), 609–620 (2013) Ng, C.S.P.: Intention to purchase on social commerce websites across cultures: a cross-regional study. Inf. Manag. 50(8), 609–620 (2013)
45.
go back to reference Shi, S., Chow, W.S.: Trust development and transfer in social commerce: prior experience as moderator. Ind. Manag. Data Syst. 115(7), 1182–1203 (2015) Shi, S., Chow, W.S.: Trust development and transfer in social commerce: prior experience as moderator. Ind. Manag. Data Syst. 115(7), 1182–1203 (2015)
46.
go back to reference Zhang, K.Z., Benyoucef, M., Zhao, S.J.: Building brand loyalty in social commerce: the case of brand microblogs. Electron. Commer. Res. Appl. 15, 14–25 (2016) Zhang, K.Z., Benyoucef, M., Zhao, S.J.: Building brand loyalty in social commerce: the case of brand microblogs. Electron. Commer. Res. Appl. 15, 14–25 (2016)
47.
go back to reference Lin, J., Yan, Y., Chen, S.: Understanding the impact of social commerce website technical features on repurchase intention: a Chinese Guanxi perspective. J. Electron. Commer. Res. 18(3), 225 (2017) Lin, J., Yan, Y., Chen, S.: Understanding the impact of social commerce website technical features on repurchase intention: a Chinese Guanxi perspective. J. Electron. Commer. Res. 18(3), 225 (2017)
48.
go back to reference Yang, J., Sia, C.L., Liu, L., Chen, H.: Sellers versus buyers: differences in user information sharing on social commerce sites. Inf. Technol. People 29(2), 444–470 (2016) Yang, J., Sia, C.L., Liu, L., Chen, H.: Sellers versus buyers: differences in user information sharing on social commerce sites. Inf. Technol. People 29(2), 444–470 (2016)
49.
go back to reference Lin, J., Luo, Z., Cheng, X., Li, L.: Understanding the interplay of social commerce affordances and swift Guanxi: an empirical study. Inf. Manag. 56(2), 213–224 (2019) Lin, J., Luo, Z., Cheng, X., Li, L.: Understanding the interplay of social commerce affordances and swift Guanxi: an empirical study. Inf. Manag. 56(2), 213–224 (2019)
50.
go back to reference Nadeem, W., Juntunen, M., Juntunen, J.: Consumer segments in social commerce: a latent class approach. J. Consum. Behav. 16(3), 279–292 (2017) Nadeem, W., Juntunen, M., Juntunen, J.: Consumer segments in social commerce: a latent class approach. J. Consum. Behav. 16(3), 279–292 (2017)
51.
go back to reference Yahia, I.B., Al-Neama, N., Kerbache, L.: Investigating the drivers for social commerce in social media platforms: importance of trust, social support and the platform perceived usage. J. Retail. Consum. Serv. 41, 11–19 (2018) Yahia, I.B., Al-Neama, N., Kerbache, L.: Investigating the drivers for social commerce in social media platforms: importance of trust, social support and the platform perceived usage. J. Retail. Consum. Serv. 41, 11–19 (2018)
52.
go back to reference Gatautis, R., Medziausiene, A.: Factors affecting social commerce acceptance in Lithuania. Procedia-Soc. Behav. Sci. 110, 1235–1242 (2014) Gatautis, R., Medziausiene, A.: Factors affecting social commerce acceptance in Lithuania. Procedia-Soc. Behav. Sci. 110, 1235–1242 (2014)
53.
go back to reference Noori, A.S., Hashim, K.F., Yusof, S.A.M.: The conceptual relation of electronic word-of-mouth, commitment and trust in influencing continuous usage of social commerce. Int. Rev. Manag. Mark. 6(7S), 226–230 (2016) Noori, A.S., Hashim, K.F., Yusof, S.A.M.: The conceptual relation of electronic word-of-mouth, commitment and trust in influencing continuous usage of social commerce. Int. Rev. Manag. Mark. 6(7S), 226–230 (2016)
54.
go back to reference Chen, A., Lu, Y., Wang, B.: Customers’ purchase decision-making process in social commerce: a social learning perspective. Int. J. Inf. Manag. 37(6), 627–638 (2017) Chen, A., Lu, Y., Wang, B.: Customers’ purchase decision-making process in social commerce: a social learning perspective. Int. J. Inf. Manag. 37(6), 627–638 (2017)
55.
go back to reference Chen, A., Lu, Y., Gupta, S.: Enhancing the decision quality through learning from the social commerce components. J. Glob. Inf. Manag. (JGIM) 25(1), 66–91 (2017) Chen, A., Lu, Y., Gupta, S.: Enhancing the decision quality through learning from the social commerce components. J. Glob. Inf. Manag. (JGIM) 25(1), 66–91 (2017)
56.
go back to reference Li, Q., Liang, N., Li, E.Y.: Does friendship quality matter in social commerce? An experimental study of its effect on purchase intention. Electron. Commer. Res. 18(4), 693–717 (2018)MathSciNet Li, Q., Liang, N., Li, E.Y.: Does friendship quality matter in social commerce? An experimental study of its effect on purchase intention. Electron. Commer. Res. 18(4), 693–717 (2018)MathSciNet
57.
go back to reference Kim, S., Park, H.: Effects of various characteristics of social commerce (s-commerce) on consumers’ trust and trust performance. Int. J. Inf. Manag. 33(2), 318–332 (2013) Kim, S., Park, H.: Effects of various characteristics of social commerce (s-commerce) on consumers’ trust and trust performance. Int. J. Inf. Manag. 33(2), 318–332 (2013)
58.
go back to reference Teh, P.L., Ahmed, P.K., Tayi, G.K.: Generation-Y shopping: the impact of network externalities and trust on adoption of social commerce. Int. J. Electron. Bus. 12(2), 117–141 (2015) Teh, P.L., Ahmed, P.K., Tayi, G.K.: Generation-Y shopping: the impact of network externalities and trust on adoption of social commerce. Int. J. Electron. Bus. 12(2), 117–141 (2015)
59.
go back to reference Akman, I., Mishra, A.: Factors influencing consumer intention in social commerce adoption. Inf. Technol. People 30(2), 356–370 (2017) Akman, I., Mishra, A.: Factors influencing consumer intention in social commerce adoption. Inf. Technol. People 30(2), 356–370 (2017)
60.
go back to reference Wang, T., Yeh, R.K.J., Yen, D.C.: Influence of customer identification on online usage and purchasing behaviors in social commerce. Int. J. Hum.-Comput. Interact. 31(11), 805–814 (2015) Wang, T., Yeh, R.K.J., Yen, D.C.: Influence of customer identification on online usage and purchasing behaviors in social commerce. Int. J. Hum.-Comput. Interact. 31(11), 805–814 (2015)
61.
go back to reference Sharma, S., Crossler, R.E.: Disclosing too much? Situational factors affecting information disclosure in social commerce environment. Electron. Commer. Res. Appl. 13(5), 305–319 (2014) Sharma, S., Crossler, R.E.: Disclosing too much? Situational factors affecting information disclosure in social commerce environment. Electron. Commer. Res. Appl. 13(5), 305–319 (2014)
62.
go back to reference Choi, S.B., Kim, J.M.: A comparative analysis of electronic service quality in the online open market and social commerce: the case of Korean young adults. Serv. Bus. 12, 403–433 (2018) Choi, S.B., Kim, J.M.: A comparative analysis of electronic service quality in the online open market and social commerce: the case of Korean young adults. Serv. Bus. 12, 403–433 (2018)
63.
go back to reference Li, C.Y., Ku, Y.C.: The power of a thumbs-up: will e-commerce switch to social commerce. Inf. Manag. 55(3), 340–357 (2018) Li, C.Y., Ku, Y.C.: The power of a thumbs-up: will e-commerce switch to social commerce. Inf. Manag. 55(3), 340–357 (2018)
64.
go back to reference Osatuyi, B., Qin, H.: How vital is the role of effect on post-adoption behaviors? An examination of social commerce users. Int. J. Inf. Manag. 40, 175–185 (2018) Osatuyi, B., Qin, H.: How vital is the role of effect on post-adoption behaviors? An examination of social commerce users. Int. J. Inf. Manag. 40, 175–185 (2018)
65.
go back to reference Pappas, I.O., Kourouthanassis, P.E., Giannakos, M.N., Chrissikopoulos, V.: Explaining online shopping behavior with fsQCA: the role of cognitive and affective perceptions. J. Bus. Res. 69(2), 794–803 (2016) Pappas, I.O., Kourouthanassis, P.E., Giannakos, M.N., Chrissikopoulos, V.: Explaining online shopping behavior with fsQCA: the role of cognitive and affective perceptions. J. Bus. Res. 69(2), 794–803 (2016)
66.
go back to reference Mikalef, P., Giannakos, M., Pateli, A.: Shopping and word-of-mouth intentions on social media. J. Theor. Appl. Electron. Commer. Res. 8(1), 17–34 (2013) Mikalef, P., Giannakos, M., Pateli, A.: Shopping and word-of-mouth intentions on social media. J. Theor. Appl. Electron. Commer. Res. 8(1), 17–34 (2013)
67.
go back to reference Braojos, J., Benitez, J., Llorens, J.: How do social commerce-IT capabilities influence firm performance? Theory and empirical evidence. Inf. Manag. 56(2), 155–171 (2019) Braojos, J., Benitez, J., Llorens, J.: How do social commerce-IT capabilities influence firm performance? Theory and empirical evidence. Inf. Manag. 56(2), 155–171 (2019)
Metadata
Title
Review of Theoretical Models and Limitations of Social Commerce Adoption Literature
Authors
Prianka Sarker
Hatice Kizgin
Nripendra P. Rana
Yogesh K. Dwivedi
Copyright Year
2019
DOI
https://doi.org/10.1007/978-3-030-29374-1_1

Premium Partner