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Published in: Peer-to-Peer Networking and Applications 1/2022

23-08-2021

Robustness against fraudulent activities of a blockchain-based online review system

Authors: Tanakorn Karode, Warodom Werapun

Published in: Peer-to-Peer Networking and Applications | Issue 1/2022

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Abstract

Fake reviews are a major problem in online consumer feedback systems that not only mislead people due to incorrect information but also damage the overall credibility of online businesses. Popular online review platforms have tried to overcome this problem through various strategies. However, most attempts end with vulnerabilities and untraceable results. We demonstrate how centralized online review systems are vulnerable to attacks. The blockchain-based online review system, which incorporates a token curated registry (TCR), is proposed in this work. Mathematical models are defined to analyze the capability to handle problems of centralized systems and the proposed framework. Additionally, we construct scenarios to demonstrate empirical results on fake review spam prevention. Our framework can discourage fraudsters by requiring costs and exposing their actions. Moreover, the system relies on the majority of users rather than a central authority. Furthermore, the proposed framework provides flexible and reasonable operation, and the community-driven environment provides more credible information, which is driven by customers’ decisions.

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Footnotes
1
Ananya Bhattacharya 2017, Trust no one: Reviews and ratings mean little to India’s online shoppers, Quartz India, viewed 18 December 2020, https://​qz.​com/​india/​1136043/​misinformation-and-fake-reviews-are-flooding-indian-e-commerce
 
2
David Streitfeld 2013, Give Yourself 5 Stars? Online, It Might Cost You, The New York Times, viewed 18 December 2020, https://​www.​nytimes.​com/​2013/​09/​23/​technology/​give-yourself-4-stars-online-it-might-cost-you.​html
 
3
Chanissara is gathering evidence to catch netizens who declined review scores of the Sri Panwa hotel 2020, Post today, viewed 18 December 2020, https://​www.​posttoday.​com/​economy/​news/​633773
 
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Metadata
Title
Robustness against fraudulent activities of a blockchain-based online review system
Authors
Tanakorn Karode
Warodom Werapun
Publication date
23-08-2021
Publisher
Springer US
Published in
Peer-to-Peer Networking and Applications / Issue 1/2022
Print ISSN: 1936-6442
Electronic ISSN: 1936-6450
DOI
https://doi.org/10.1007/s12083-021-01225-z

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