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Published in:
2007 | OriginalPaper | Chapter
Scenario-Based Installability Design
Author : Xiao Shanghong
Published in: Human-Computer Interaction. Interaction Design and Usability
Publisher: Springer Berlin Heidelberg
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We introduce the user scenario-based installability design approach. The basic idea is to check out how users complete the installation and thus to understand the experience, skills, and operation habits of users through onsite survey. Special attention is paid to the installation time that affects the efficiency, problems encountered during the installation process, and how users solve these installation problems. The main issues need to be considered: How to Select Typical Users, How to Conduct Installability Task Analysis, How to Define the Scenario, How to Conduct Installability User Test.