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Service Geschäftsmodelle für das industrielle Internet der Dinge

  • 2018
  • OriginalPaper
  • Chapter
Published in:
Authors
Michael Ehret
Jochen Wirtz
Published in
Die informatisierte Service-Ökonomie
Publisher
Springer Fachmedien Wiesbaden

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Abstract

Informatisierung bietet einen Quantensprung für den Einstieg ins industrielle Servicegeschäft. Datennetze schaffen eine dauerhafte physische Echtzeitverbindung zu Industrieanlagen, Maschinen, Gebäuden und andere Kapitalgütern. Mit Hilfe von Sensoren erhalten Dienstleister Echtzeitinformationen über Zustand und Performance der Anlagen, und können mit Hilfe verknüpfter Aktuatoren die Anlagen steuern, warten und reparieren (Ehret/Wirtz 2017; Geisberger/Broy 2015; Rifkin 2014).

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previous chapter Social Attribution of Value – the Case of Electronic Engagement Platforms
next chapter “Good enough customers”: impact of role clarity in self-service technologies
Title
Service Geschäftsmodelle für das industrielle Internet der Dinge
Authors
Michael Ehret
Jochen Wirtz
Copyright Year
2018
Book
Die informatisierte Service-Ökonomie

Print ISBN: 978-3-658-21527-9

Electronic ISBN: 978-3-658-21528-6

Copyright Year: 2018

DOI
https://doi.org/10.1007/978-3-658-21528-6_6