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Information Systems Frontiers
Published in: Information Systems Frontiers 4/2004

01-12-2004

Service Quality and Perceived Value's Impact on Satisfaction, Intention and Usage of Short Message Service (SMS)

Author: Tung Lai Lai

Published in: Information Systems Frontiers | Issue 4/2004

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previous article Ensuring IT Consulting SERVQUAL and User Satisfaction: A Modified Measurement Tool
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Metadata
Title
Service Quality and Perceived Value's Impact on Satisfaction, Intention and Usage of Short Message Service (SMS)
Author
Tung Lai Lai
Publication date
01-12-2004
Publisher
Kluwer Academic Publishers
Published in
Information Systems Frontiers / Issue 4/2004
Print ISSN: 1387-3326
Electronic ISSN: 1572-9419
DOI
https://doi.org/10.1023/B:ISFI.0000046377.32617.3d

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