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2021 | OriginalPaper | Chapter

10. Socio-Technical HCI Design in a Wider Context

Author : Prof. Torkil Clemmensen

Published in: Human Work Interaction Design

Publisher: Springer International Publishing

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Abstract

This chapter reflects on the use of the HWID platform in a wider context of ethical value exchange, post-humanism, and the anthropocene. It asks the question if we should design socio-technical HCI design that basically helps humans to come to terms with ‘living with monsters’, that is, powerful algorithms. It attempts to explain the difference between socio-technical and sociomaterial and how they are both useful for design. At the same time, the chapter argues that human psychology should be given a prominent place in the use of the HWID platform and suggests to study socio-technical HCI design phenomena related to the human user tendency to anthropomorphize technology such as AI, robots, etc. The chapter ends with pointing to the need for designing on a global scale, while reflecting on the psychology of the planetary interaction designs. In this way, the chapter becomes a powerful argument for keeping a strong focus on the technical in the social sciences, without falling into a trap of technological determinism.

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Footnotes
1
Fuchsberger et al. (2016) write about disobedient artefacts. Though important, this is not our topic here, we discuss (dis)obedient people. But they do make a point about why and how we would expect IT artefact to be ‘obedient’.
 
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Metadata
Title
Socio-Technical HCI Design in a Wider Context
Author
Prof. Torkil Clemmensen
Copyright Year
2021
DOI
https://doi.org/10.1007/978-3-030-71796-4_10