Software Quality Improvement by using an Experience Factory

Systematic learning in the own domain and reusing this experience is a promising way in order to achieve higher quality and productivity. An organizational approach for building competencies and supplying them to software projects is provided by the Experience Factory. An important role within the Experience Factory plays the task of packaging information into experience packages. The structure of these experience packages must support identification of potential information and the task of reuse.In this paper we identify main problems in packaging experience — insufficient structure, unsuitable classification and missing technical support — and introduce an approach in order to overcome these deficits. Main characteristic of this approach is a reprocessing of information beyond a problem-solution strategy. Other elements are classification schemes and a technical support by an experience base. An example and a conclusion complete this paper.