Skip to main content
Top

2018 | OriginalPaper | Chapter

Some Methodological Considerations for the Organization and Analysis of Inter- and Intra-cultural Negotiation Experiments

Authors : Tomasz Wachowicz, Gregory E. Kersten, Ewa Roszkowska

Published in: Group Decision and Negotiation in an Uncertain World

Publisher: Springer International Publishing

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

In this paper we analyze some problems related to the design and analysis of the inter- and intra-cultural online negotiation experiments in which university students participate. We discuss factors that may impact the negotiation performance. Apart from national culture, which is an evident factor the impact of which is traditionally measured in cross-country negotiations, we discuss also the potential influences of university or students’ individual or group culture. When analyzing the negotiation performance, we focus not only on the bargaining process, but also on the pre-negotiation preparation. The paper provides a statistical analysis of the negotiation experiments organized in Inspire, which – unfortunately – were not designed to study all the issues raised in the paper, yet allow us to capture some of the ideas and notions discussed.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Footnotes
1
We are indebted to one of the reviewers who pointed out that organizational culture may have a moderating effect on the national culture.
 
Literature
1.
go back to reference Johnson, N.A., Cooper, R.B.: Media, affect, concession, and agreement in negotiation: IM versus telephone. Decis. Support Syst. 46(3), 673–684 (2009)CrossRef Johnson, N.A., Cooper, R.B.: Media, affect, concession, and agreement in negotiation: IM versus telephone. Decis. Support Syst. 46(3), 673–684 (2009)CrossRef
2.
go back to reference Ow, T.T., O’Neill, B.S., Naquin, C.E.: Computer-aided tools in negotiation: negotiable issues, counterfactual thinking, and satisfaction. J. Org. Comput. Electron. Commer. 24(4), 297–311 (2014)CrossRef Ow, T.T., O’Neill, B.S., Naquin, C.E.: Computer-aided tools in negotiation: negotiable issues, counterfactual thinking, and satisfaction. J. Org. Comput. Electron. Commer. 24(4), 297–311 (2014)CrossRef
3.
go back to reference Purdy, J.M., Neye, P.: The impact of communication media on negotiation outcomes. Int. J. Conflict Manage. 11(2), 162–187 (2000)CrossRef Purdy, J.M., Neye, P.: The impact of communication media on negotiation outcomes. Int. J. Conflict Manage. 11(2), 162–187 (2000)CrossRef
4.
go back to reference Chen, I.-S., Tseng, F.-T.: The relevance of communication media in conflict contexts and their effectiveness: a negotiation experiment. Comp. Hum. Behav. 59, 134–141 (2016)CrossRef Chen, I.-S., Tseng, F.-T.: The relevance of communication media in conflict contexts and their effectiveness: a negotiation experiment. Comp. Hum. Behav. 59, 134–141 (2016)CrossRef
5.
go back to reference Citera, M., Beauregard, R., Mitsuya, T.: An experimental study of credibility in e-negotiations. Psychol. Mark. 22(2), 163–179 (2005)CrossRef Citera, M., Beauregard, R., Mitsuya, T.: An experimental study of credibility in e-negotiations. Psychol. Mark. 22(2), 163–179 (2005)CrossRef
6.
go back to reference Jonassen, D.H., Kwon, H.: Communication patterns in computer mediated versus face-to-face group problem solving. Educ. Tech. Res. Dev. 49(1), 35–51 (2001)CrossRef Jonassen, D.H., Kwon, H.: Communication patterns in computer mediated versus face-to-face group problem solving. Educ. Tech. Res. Dev. 49(1), 35–51 (2001)CrossRef
7.
go back to reference Pesendorfer, E., Graf, A., Koeszegi, S.: Relationship in electronic negotiations: tracking behavior over time. Zeitschrift fur Betriebswirtschaft 77(12), 1315–1338 (2007)CrossRef Pesendorfer, E., Graf, A., Koeszegi, S.: Relationship in electronic negotiations: tracking behavior over time. Zeitschrift fur Betriebswirtschaft 77(12), 1315–1338 (2007)CrossRef
8.
go back to reference Swaab, R., Postmes, T., Neijens, P.: Negotiation support systems: communication and information as antecedents of negotiation settlement. Int. Negot. 9(1), 59–78 (2004)CrossRef Swaab, R., Postmes, T., Neijens, P.: Negotiation support systems: communication and information as antecedents of negotiation settlement. Int. Negot. 9(1), 59–78 (2004)CrossRef
9.
go back to reference Vetschera, R.: Preference structures and negotiator behavior in electronic negotiations. Decis. Support Syst. 44(1), 135–146 (2007)CrossRef Vetschera, R.: Preference structures and negotiator behavior in electronic negotiations. Decis. Support Syst. 44(1), 135–146 (2007)CrossRef
10.
go back to reference Gelfand, M.J., Christakopoulou, S.: Culture and negotiator cognition: judgment accuracy and negotiation processes in individualistic and collectivistic cultures. Organ. Behav. Hum. Decis. Process. 79(3), 248–269 (1999)CrossRef Gelfand, M.J., Christakopoulou, S.: Culture and negotiator cognition: judgment accuracy and negotiation processes in individualistic and collectivistic cultures. Organ. Behav. Hum. Decis. Process. 79(3), 248–269 (1999)CrossRef
11.
go back to reference Graf, A., Koeszegi, S.T., Pesendorfer, E.M.: Intercultural negotiations in interfirm relationships: an international study of electronic negotiation behavior. J. Manag. Psychol. 25(5), 495–512 (2010)CrossRef Graf, A., Koeszegi, S.T., Pesendorfer, E.M.: Intercultural negotiations in interfirm relationships: an international study of electronic negotiation behavior. J. Manag. Psychol. 25(5), 495–512 (2010)CrossRef
12.
go back to reference Rosette, A.S., et al.: When cultures clash electronically: the impact of email and social norms on negotiation behavior and outcomes. J. Cross Cult. Psych. 43(4), 628–643 (2012)CrossRef Rosette, A.S., et al.: When cultures clash electronically: the impact of email and social norms on negotiation behavior and outcomes. J. Cross Cult. Psych. 43(4), 628–643 (2012)CrossRef
13.
go back to reference Adam, H., Shirako, A.: Not all anger is created equal: the impact of the expresser’s culture on the social effects of anger in negotiations. J. App. Psych. 98(5), 785 (2013)CrossRef Adam, H., Shirako, A.: Not all anger is created equal: the impact of the expresser’s culture on the social effects of anger in negotiations. J. App. Psych. 98(5), 785 (2013)CrossRef
14.
go back to reference Galinsky, A.D., Mussweiler, T.: First offers as anchors: the role of perspective-taking and negotiator focus. J. Pers. Soc. Psychol. 81(4), 657–669 (2001)CrossRef Galinsky, A.D., Mussweiler, T.: First offers as anchors: the role of perspective-taking and negotiator focus. J. Pers. Soc. Psychol. 81(4), 657–669 (2001)CrossRef
15.
go back to reference Jang, D., Elfenbein, H.A., Bottom, W.P.: More than a phase: planning, bargaining, and implementation in theories of negotiation (2017) Jang, D., Elfenbein, H.A., Bottom, W.P.: More than a phase: planning, bargaining, and implementation in theories of negotiation (2017)
16.
go back to reference Kersten, G.E., Noronha, S.J.: WWW-based negotiation support: design, implementation, and use. Decis. Support Syst. 25(2), 135–154 (1999)CrossRef Kersten, G.E., Noronha, S.J.: WWW-based negotiation support: design, implementation, and use. Decis. Support Syst. 25(2), 135–154 (1999)CrossRef
17.
go back to reference Hofstede, G.: Cultures and Organizations: Software of the Mind. McGraw-Hill, New York (1997) Hofstede, G.: Cultures and Organizations: Software of the Mind. McGraw-Hill, New York (1997)
18.
go back to reference Javidan, M., et al.: Conceptualizing and measuring cultures and their consequences: a comparative review of GLOBE’s and Hofstede’s approaches. J. Int. Bus. Stud. 37(6), 897–914 (2006)CrossRef Javidan, M., et al.: Conceptualizing and measuring cultures and their consequences: a comparative review of GLOBE’s and Hofstede’s approaches. J. Int. Bus. Stud. 37(6), 897–914 (2006)CrossRef
19.
go back to reference Gerhart, B., Fang, M.: National culture and human resource management: assumptions and evidence. Int. I. Hum. Res. Manage. 16(6), 971–986 (2005) Gerhart, B., Fang, M.: National culture and human resource management: assumptions and evidence. Int. I. Hum. Res. Manage. 16(6), 971–986 (2005)
20.
go back to reference Festing, M.: Strategic human resource management in Germany: evidence of convergence to the US model, the European model, or a distinctive national model? Acad. Manage. Perspect. 26(2), 37–54 (2012)CrossRef Festing, M.: Strategic human resource management in Germany: evidence of convergence to the US model, the European model, or a distinctive national model? Acad. Manage. Perspect. 26(2), 37–54 (2012)CrossRef
21.
go back to reference Ryan, A.M., et al.: Going global: cultural values and perceptions of selection procedures. Appl. Psychol. 58(4), 520–556 (2009)CrossRef Ryan, A.M., et al.: Going global: cultural values and perceptions of selection procedures. Appl. Psychol. 58(4), 520–556 (2009)CrossRef
22.
go back to reference Lok, P., Crawford, J.: The effect of organisational culture and leadership style on job satisfaction and organisational commitment: a cross-national comparison. J. Manage. Dev. 23(4), 321–338 (2004)CrossRef Lok, P., Crawford, J.: The effect of organisational culture and leadership style on job satisfaction and organisational commitment: a cross-national comparison. J. Manage. Dev. 23(4), 321–338 (2004)CrossRef
23.
go back to reference Libbey, H.P.: Measuring student relationships to school: attachment, bonding, connectedness, and engagement. J. Sch. Health 74(7), 274–283 (2004)CrossRef Libbey, H.P.: Measuring student relationships to school: attachment, bonding, connectedness, and engagement. J. Sch. Health 74(7), 274–283 (2004)CrossRef
24.
go back to reference MacNeil, A.J., Prater, D.L., Busch, S.: The effects of school culture and climate on student achievement. Int. J. Leadersh. Educ. 12(1), 73–84 (2009)CrossRef MacNeil, A.J., Prater, D.L., Busch, S.: The effects of school culture and climate on student achievement. Int. J. Leadersh. Educ. 12(1), 73–84 (2009)CrossRef
25.
go back to reference Sporn, B.: Managing university culture: an analysis of the relationship between institutional culture and management approaches. High. Educ. 32(1), 41–61 (1996)CrossRef Sporn, B.: Managing university culture: an analysis of the relationship between institutional culture and management approaches. High. Educ. 32(1), 41–61 (1996)CrossRef
26.
go back to reference Leung, K.: Cross-cultural differences: individual-level vs. culture-level analysis. Int. J. Psychol. 24(6), 703–719 (1989)CrossRef Leung, K.: Cross-cultural differences: individual-level vs. culture-level analysis. Int. J. Psychol. 24(6), 703–719 (1989)CrossRef
27.
go back to reference Desmet, K., Ortuño-Ortín, I., Wacziarg, R.: Culture, ethnicity, and diversity. Am. Econ. Rev. 107(9), 2479–2513 (2017)CrossRef Desmet, K., Ortuño-Ortín, I., Wacziarg, R.: Culture, ethnicity, and diversity. Am. Econ. Rev. 107(9), 2479–2513 (2017)CrossRef
28.
go back to reference Fischer, R., Schwartz, S.: Whence differences in value priorities? Individual, cultural, or artifactual sources. J. Cross Cult. Psychol. 42(7), 1127–1144 (2011)CrossRef Fischer, R., Schwartz, S.: Whence differences in value priorities? Individual, cultural, or artifactual sources. J. Cross Cult. Psychol. 42(7), 1127–1144 (2011)CrossRef
29.
go back to reference Morris, M.W., Chiu, C.-Y., Liu, Z.: Polycultural psychology. Annu. Rev. Psychol. 66, 631–659 (2015)CrossRef Morris, M.W., Chiu, C.-Y., Liu, Z.: Polycultural psychology. Annu. Rev. Psychol. 66, 631–659 (2015)CrossRef
30.
go back to reference Schwartz, S.H.: Rethinking the concept and measurement of societal culture in light of empirical findings. J. Cross Cult. Psychol. 45(1), 5–13 (2014)CrossRef Schwartz, S.H.: Rethinking the concept and measurement of societal culture in light of empirical findings. J. Cross Cult. Psychol. 45(1), 5–13 (2014)CrossRef
31.
go back to reference Wilson, A.: ‘Mixed race’ children in British society: some theoretical considerations. Br. J. Sociol. 35, 42–61 (1984)CrossRef Wilson, A.: ‘Mixed race’ children in British society: some theoretical considerations. Br. J. Sociol. 35, 42–61 (1984)CrossRef
32.
go back to reference Phinney, J.S., Alipuria, L.L.: At the interface of cultures: multiethnic/multiracial high school and college students. J. Soc. Psychol. 136(2), 139–158 (1996)CrossRef Phinney, J.S., Alipuria, L.L.: At the interface of cultures: multiethnic/multiracial high school and college students. J. Soc. Psychol. 136(2), 139–158 (1996)CrossRef
33.
go back to reference Rockstuhl, T., Ng, K.-Y.: The effects of cultural intelligence on interpersonal trust in multicultural teams. In: Handbook of Cultural Intelligence, pp. 206–220 (2008) Rockstuhl, T., Ng, K.-Y.: The effects of cultural intelligence on interpersonal trust in multicultural teams. In: Handbook of Cultural Intelligence, pp. 206–220 (2008)
34.
go back to reference Pick, A.D., Pick Jr., H.L.: Culture and perception. In: Carterette, E.C., Friedman, M.P. (eds.) Handbook of Perception, pp. 19–39. Academic Press (1978) Pick, A.D., Pick Jr., H.L.: Culture and perception. In: Carterette, E.C., Friedman, M.P. (eds.) Handbook of Perception, pp. 19–39. Academic Press (1978)
35.
go back to reference Barsness, Z.I., Bhappu, A.D.: At the crossroads of culture and technology social influence and information-sharing processes during negotiation. In: Gelfand, M.J., Brett, J.M. (eds.) The Handbook of Negotiation and Culture, pp. 350–373 (2004) Barsness, Z.I., Bhappu, A.D.: At the crossroads of culture and technology social influence and information-sharing processes during negotiation. In: Gelfand, M.J., Brett, J.M. (eds.) The Handbook of Negotiation and Culture, pp. 350–373 (2004)
36.
go back to reference Nisbett, R.E., Miyamoto, Y.: The influence of culture: holistic versus analytic perception. Trends Cogn. Sci. 9(10), 467–473 (2005)CrossRef Nisbett, R.E., Miyamoto, Y.: The influence of culture: holistic versus analytic perception. Trends Cogn. Sci. 9(10), 467–473 (2005)CrossRef
37.
go back to reference DePaulo, B.M., Friedman, H.S.: Nonverbal communication. In: Gilbert, D., Fiske, S.T., Lindzey, G. (eds.) Handbook of Social Psychology, 4th edn., vol. 2, pp. 3–40. Random House, New York (1998) DePaulo, B.M., Friedman, H.S.: Nonverbal communication. In: Gilbert, D., Fiske, S.T., Lindzey, G. (eds.) Handbook of Social Psychology, 4th edn., vol. 2, pp. 3–40. Random House, New York (1998)
38.
go back to reference Kersten, G.E., Koszegi, S., Vetschera, R.: The effects of culture in anonymous negotiations: experiment in four countries. In: System Sciences, HICSS. IEEE (2002) Kersten, G.E., Koszegi, S., Vetschera, R.: The effects of culture in anonymous negotiations: experiment in four countries. In: System Sciences, HICSS. IEEE (2002)
39.
go back to reference Zartman, I.W.: Prenegotiation: phases and functions. Int. J. 44(2), 237–253 (1989)CrossRef Zartman, I.W.: Prenegotiation: phases and functions. Int. J. 44(2), 237–253 (1989)CrossRef
40.
go back to reference Stein, J.G.: Getting to the table: the triggers, stages, functions, and consequences of prenegotiation. Int. J. 44(2), 475–504 (1989)CrossRef Stein, J.G.: Getting to the table: the triggers, stages, functions, and consequences of prenegotiation. Int. J. 44(2), 475–504 (1989)CrossRef
41.
go back to reference Raiffa, H., Richardson, J., Metcalfe, D.: Negotiation analysis: the science and art of collaborative decision making. The Balknap Press of Harvard University Press, Cambridge (2002) Raiffa, H., Richardson, J., Metcalfe, D.: Negotiation analysis: the science and art of collaborative decision making. The Balknap Press of Harvard University Press, Cambridge (2002)
43.
go back to reference Roszkowska, E., Wachowicz, T., Kersten, G.: Can the holistic preference elicitation be used to determine an accurate negotiation offer scoring system? A comparison of direct rating and UTASTAR techniques. In: Schoop, M., Kilgour, D.M. (eds.) GDN 2017. LNBIP, vol. 293, pp. 202–214. Springer, Cham (2017). https://doi.org/10.1007/978-3-319-63546-0_15CrossRef Roszkowska, E., Wachowicz, T., Kersten, G.: Can the holistic preference elicitation be used to determine an accurate negotiation offer scoring system? A comparison of direct rating and UTASTAR techniques. In: Schoop, M., Kilgour, D.M. (eds.) GDN 2017. LNBIP, vol. 293, pp. 202–214. Springer, Cham (2017). https://​doi.​org/​10.​1007/​978-3-319-63546-0_​15CrossRef
45.
go back to reference Swami, V., Tovée, M.J.: Female physical attractiveness in Britain and Malaysia: a cross-cultural study. Body Image 2(2), 115–128 (2005)CrossRef Swami, V., Tovée, M.J.: Female physical attractiveness in Britain and Malaysia: a cross-cultural study. Body Image 2(2), 115–128 (2005)CrossRef
46.
go back to reference Van Vianen, A.E., et al.: Fitting in: surface-and deep-level cultural differences and expatriates’ adjustment. Acad. Manage. J. 47(5), 697–709 (2004) Van Vianen, A.E., et al.: Fitting in: surface-and deep-level cultural differences and expatriates’ adjustment. Acad. Manage. J. 47(5), 697–709 (2004)
Metadata
Title
Some Methodological Considerations for the Organization and Analysis of Inter- and Intra-cultural Negotiation Experiments
Authors
Tomasz Wachowicz
Gregory E. Kersten
Ewa Roszkowska
Copyright Year
2018
DOI
https://doi.org/10.1007/978-3-319-92874-6_7

Premium Partner