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Published in:
2005 | OriginalPaper | Chapter
Summary
Author : Susanne Geister
Published in: Feedback in virtuellen Teams
Publisher: Deutscher Universitätsverlag
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With the spreading of decentralized or “virtual” teams, group development systems and tools become essential that consider the characteristics of dispersed work. Compared to traditional face-to-face teams, virtual teams are shown to be more vulnerable to motivation losses and show lower levels of trust, cohesion, and satisfaction (Hertel, Konradt Orlikowski, 2004; Rocco et al., 2001; Warkentin et al., 1997). Particularly, the lack of feedback and information about team processes within the virtual teams, which are due to the de-location and reduction of social contacts among team members, has been repeatedly mentioned as a major problem.