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Published in:
2020 | OriginalPaper | Chapter
Supplementing Quantity Surveying Traditional Services with Arbitration as One of the Alternative Dispute Resolution (ADR) Methods
Authors : Xoliswa Mangese, Mart-Mari Els
Published in: The Construction Industry in the Fourth Industrial Revolution
Publisher: Springer International Publishing
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Abstract
The quantity surveying profession has once been defined as a profession on the brink, prompting quantity surveyors to reinvent themselves by adopting services outside their professional domain. One of the services they adopted was Alternative Dispute Resolution Methods, one of them being Arbitration. However, it is of concern that most quantity surveyors do not provide Arbitration as an additional service. This gives rise to the importance of the study. The aim of this study was to examine the knowledge and competency level of quantity surveyors regarding arbitration as a plausible cause for the limited number of quantity surveyors providing arbitration as an additional professional service. By making use of questionnaires, the researcher investigated whether the knowledge and competency level were not the cause of the small number of quantity surveyors who are arbitrators.