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2022 | OriginalPaper | Chapter

Supporting Resilient Operator 5.0: An Augmented Softbot Approach

Authors : Lara P. Zambiasi, Ricardo J. Rabelo, Saulo P. Zambiasi, Rafael Lizot

Published in: Advances in Production Management Systems. Smart Manufacturing and Logistics Systems: Turning Ideas into Action

Publisher: Springer Nature Switzerland

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Abstract

Industry 4.0 and 5.0 have been posing new challenges to industries. From a focus on supporting resilience at a corporate level, there is a need to do it at a more operational level, enabling people to act with resilience as well. The resilient operator 5.0 is a new concept emerged from this need. It has the aim of providing more intuitive, symbiotic, human-centered, and cognitive working computing environments to enhance human adaptation capabilities, productivity, and mental health. In this direction, this paper presents an approach that combines softbots and augmented reality, called ‘augmented softbot’. Looking at a specific company, a software prototype has been implemented to evaluate how this approach can be useful and feasible for preventive maintenance. Three scenarios have been devised for that, and they are summarized in the paper. The achieved results are discussed, showing the high potential of the approach.

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previous chapter A Spontaneous Adoption of AR Technology a manufacturing industrial context

next chapter Evaluation of AI-Based Digital Assistants in Smart Manufacturing

A partial demo can be visualized (menus are written in Portuguese) at https://youtu.be/V6SmVK4-R9Y.

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Title: Supporting Resilient Operator 5.0: An Augmented Softbot Approach
Authors: Lara P. Zambiasi
Ricardo J. Rabelo
Saulo P. Zambiasi
Rafael Lizot
Publisher: Springer Nature Switzerland
Book: Advances in Production Management Systems. Smart Manufacturing and Logistics Systems: Turning Ideas into Action
Print ISBN: 978-3-031-16410-1

Electronic ISBN: 978-3-031-16411-8

Copyright Year: 2022
DOI: https://doi.org/10.1007/978-3-031-16411-8_57

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