2013 | OriginalPaper | Chapter
Supporting Social Deliberative Skills Online: The Effects of Reflective Scaffolding Tools
Authors : Tom Murray, Lynn Stephens, Beverly Park Woolf, Leah Wing, Xiaoxi Xu, Natasha Shrikant
Published in: Online Communities and Social Computing
Publisher: Springer Berlin Heidelberg
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We investigate supporting higher quality deliberations in online contexts by supporting what we call "social deliberative skills," including perspective-taking, meta-dialog, and reflecting on one’s biases. We report on an experiment with college students engaged in online dialogues about controversial topics, using discussion forum software with "reflective tools" designed to support social deliberative skills. We find that these have a significant effect as measured by rubrics designed to asses dialogue quaility and social deliberative behaviors.