Skip to main content
Disciplines
Automotive Business IT + Informatics Construction + Real Estate Electrical Engineering + Electronics Energy + Sustainability Insurance + Risk Finance + Banking Management + Leadership Marketing + Sales Mechanical Engineering + Materials
Events
DE
EN
Books
Journals
Topic Page
Marketing
Start single access now
Access for companies
EXTENDED SEARCH
Log in
Top
Social Indicators Research
Published in: Social Indicators Research 3/2021

12-06-2021 | Original Research

Sustainable Tourism as a Driving force of the Tourism Industry in a Post-Covid-19 Scenario

Authors: Beatriz Palacios-Florencio, Luna Santos-Roldán, Juan Manuel Berbel-Pineda, Ana María Castillo-Canalejo

Published in: Social Indicators Research | Issue 3/2021

Log in

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

The tourism industry is probably one of the most affected by the crisis caused by Covid-19. It is the responsibility of politicians, tourism professionals and researchers to look for solutions to revive this important industry. This article shows how the development of Sustainable Tourism can help in the sustenance of the tourism industry, since one of the premises on which Sustainable Tourism is based is the non-overcrowding of tourist destinations (essential factor in the current context). Considering this argument and the existing regulations on lockdown rules, social distancing and meet up, it is considered that the practices in Sustainable Tourism can become a potential solution to stimulate tourist movements and help the revival of the tourism industry. Therefore, more specifically, the main objective of this article is to know tourist´s perception among about Sustainable Tourism and to determine which factors help its development. In this sense, the use of structural equation models in a research of 308 tourists has determined how factors related to the tourists’ attitude, motivation and perceived benefits provided by the development of Sustainable Tourism increase the intention to consume this type of tourism.
previous article A Multifaceted Intervention with Savings Incentives to Reduce Multidimensional Child Poverty: Evidence from the Bridges Study (2012–2018) in Rural Uganda
next article The Role of Catchment Areas on School Segregation by Economic, Social and Cultural Characteristics

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

inform now

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

inform now
Appendix
Available only for authorised users
Literature
Andereck, K. L., & Vogt, C. A. (2000). The relationship between residents´attitudes toward tourism and tourism development options. Journal of Travel Research., 39(1), 27–36.
Baker, D. A., & Crompton, J. L. (2000). Quality satisfaction and behaviour intention. Annals of Tourism Research., 27(3), 785–804.
Beeho, A. J., & Prentice, R. (1997). Conceptualizing the experiences of heritage tourists: a case study of new Lanark world heritage village. Tourism Management., 18(2), 75–87.
Beerli, A., & Martin, J. D. (2004). Factors influencing destination image. Annals of Tourism Research., 31(5), 657–681.
Belisle, F. J., & Hoy, D. R. (1980). The perceived impact of tourism by residents: a case study in Santa Marta. Columbia. Annals of Tourism Research., 7, 83–101.
Besculides, A., Lee, M., & McCormick, P. (2002). Residents’ perceptions of the cultural benefits of tourism. Annals of Tourism Research, 29, 303–319.
Byrd, E., Cardenan, D., & Dregallas, S. (2009). Differences in stakeholder attitudes of tourism development and the natural environment. E-Review of Tourism Research., 7(2), 72–81.
Caneen, J. M. (2003). Cultural determinants of tourism intention to return. Tourism Analysis., 8, 237–242.
Castillo Canalejo, A.M., & Jimber del Río, J.A., (2018). Quality, satisfaction and loyalty índices. Journal of Place Management and Development.
Chang, C. L., McAleer, M., & Ramos, V. (2020). A charter for sustainable tourism after COVID-19. Sustainability, 12, 3671.
Chang, N. J., & Fong, C. M. (2010). Green product quality, green corporate image, green customer satisfaction and green customer loyalty. African Journal of Business Management., 4(13), 2836–2844.
Chang, K.-C., Kuo, N. T., Hsu, C. L., & Cheng, Y.-S. (2014). The impact of website quality and perceived trust on customer purchase intention in the hotel sector: Website brand and perceived value as moderators. International Journal of Innovation, Management and Technology, 5, 255–260.
Chien, C., Law, F., Lo, M., & Ramayah, T. (2018). The impact of accessibility quality and accommodation quality on tourists’ satisfaction and revisit intention to rural tourism destination in sarawak: the moderating role of local communities’ attitude. Global Business and Management Research., 10(2), 115–127.
Chiu, W., Zeng, S., & Cheng, P. (2016). The influence of destination image, tourist satisfaction and destination loyalty: a case study of Chinese tourists in Korea. International Journal of Culture, Tourism and Hospitality Research., 10(2), 223–234.
Chi-Ming, H., Chang, H., & Sung Hee, P. A. (2017). study of two stakeholders’ attitudes toward sustainable tourism development: A comparison model of Penghu Island in Taiwan. Pacific Journal Business Research, 8, 2–28.
ComiSión Mundial Del Medio Ambiente Y Del Desarrollo (CMMAD) (1992): Nuestro futuro común, Madrid, Alianza Editorial.
Cotrell, S., Duim, R., Ankersmid, P., & Kelder, L. (2004). Measuring the sustainability of tourism in manuel antonio and texel: a tourist perspective. Journal of Sustainable Tourism., 12(5), 409–431.
Crosby, A. (1996). Elementos básicos para un Turismo Sostenible en las áreas naturales. Centro Europeo de Formación Ambiental y Turística.
Crouch, G. I., & Ritchie, J. R. B. (1999). Tourism competitiveness, and societal prosperity. Journal of Business Research., 44, 137–152.
Davis, D., Allen, J., & Cosenza, R. M. (1988). Segmenting local residents by their attitudes, interests, and opinions toward tourism. Journal of Travel Research., 27, 2–8.
Díaz, R., & Gutiérrez, D. (2010). La actitud del residente en el destino turístico de Tenerife: Evaluación y tendencia. PASOS, Revista De Turismo y Patrimonio Cultural, 8(4), 431–444.
Dimitriades, Z. S. (2006). Customer satisfaction loyalty and commitment in service organizations. Management Research News., 29(12), 782–800.
Ekanayake, E., & Long, A. E. (2012). Tourism development and economic growth in developing countries. The International Journal of Business and Finance Research., 6(1), 61–63.
Esman, M. (1984). Tourism as ethnic preservation: The Cajuns of Louisiana. Annals of Tourism Research., 11, 451–467.
Fernández Poncela, A. M. (2018). Turismo, negocio o desarrollo: El caso de Huasca. México. PASOS, 16(1), 233–251.
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50.
Gee, C. Y., Mackens, J. C., & Choy, D. J. (1989). The Travel Industry. Van Nostrand Reinhold.
Gunn, C. A. (1988). Tourism Planning. Taylor and Francis.
Gursoy, D., & Jurowski, C., (2000). Resident attitudes in relation to distance from tourist attractions. Travel and Tourism Research Association, http://​www.​ttra.​com
Gursoy, D., Jurowski, C., & Uysal, M. (2002). Resident attitudes: A structural modeling approach. Annals of Tourism Research., 29(1), 79–105.
Gursoy, D., Ouyang, Z., Nunkoo, R., & Wei, W. (2018). Residents’ impact perceptions of and attitudes towards tourism development: a metaanalysis. Journal of Hospitality Marketing & Management, 28, 1–28.
Hair, J. F., Hollingsworth, C. L., Randolph, A. B., & Chong, A. Y. L. (2017). An updated and expanded assessment of PLS-SEM in information systems research. Industrial Management & Data Systems, 117(3), 442–458.
Hallowell, R. (1996). The relationship of customer satisfaction, customer loyalty, profitability: An empirical study. International Journal of Service Industry Management., 7(4), 27–42.
Harrison, D. (1992). Tourism to less developed countries: The social consequences in tourism and less developed countries. Bellhaven.
Hsu, C., & Huang, S. (2009). Effects of travel motivation, past experience, perceived constraint, and attitude on revisit intention. Journal of Travel Research, 48, 29–44.
Huang, Y., & Liu, C. S. (2017). Moderating and mediating roles of environmental concern and ecotourism experience for revisit intention. International Journal of Contemporary Hospitality Management., 29(7), 1854–1872.
Hunter, L. M. (2000). A comparison of the environmental attitudes, concern, and behaviors of native-born and foreign-born US residents. Population and Environment., 21(6), 565–580.
Hussain, K., Ali, F., Ari Ragavan, N., & Singh Manhas, P. (2015). Sustainable Tourism and resident satisfaction at Jammu and Kashmir India. Worldwide Hospitality and Tourism Themes., 7(5), 486–499.
Jensen, J. M. (2015). The relationships between socio-demographic variables, travel motivations and subsequent choice of vacation. Advances in Economics and Business., 3(8), 322–328.
Jurdana, D.S., & Frleta, D.S. (2012). Sustainable rural tourism development – tourists´satisfaction with Istria as a rural holiday destination. Faculty of Tourism and Hospitality Management in Opatija.Biennial International Congress. Tourism and Hospitality Industry, pp. 51–59.
Jurowski, C., Uysal, M., & Williamd, R. D. (1997). A theoretical analysis of host community resident reactions to tourism. Journal of Travel Research, 36(2), 3–11.
Jurowski, C., & Gursoy, D. (2004). Distance effects on residents’ attitudes toward tourism. Annals of Tourism Research, 31(2), 296–312.
Kao, Y. F., Huang, L. S., & Wu, C. H. (2008). Effects of theatrical elements on experiential quality and loyalty intentions for theme parks. Asia Pacific Journal of Tourism Research., 13(2), 163–174.
Keogh, B. (1990). Resident and recreationists’ perceptions and attitudes with respect to tourism development. Journal of Applied Recreation Research., 15(2), 71–83.
Kim, K., Oh, I., & Jogaratnam, G. (2007). College student travel: A revised model of push motives. Journal of Vacation Marketing, 13(1), 73–85.
Lankford, S. V., & Howard, D. R. (1994). Developing a tourism attitude impact scale. Annals of Tourism Research, 21, 121–139.
Li, M., Cai, L. A., Lehto, X. Y., & Huang, J. (2010). A missing link in understanding revisit intention-the role of motivation and image. Journal of Travel and Tourism Marketing., 27(4), 335–348.
Liu, J. C., Sheldon, P. J., & Var, T. (1987). Residents perceptions of the environmental impacts of tourism. Annals of Tourism Research, 14, 17–37.
Luo, Y., & Deng, J. (2008). The new environmental paradigm and nature-based tourism motivation. Journal of Travel Research., 46(4), 392–402.
MacKenzie, D., & Royle, A. (2005). Designing occupancy studies: general advice and allocating survey effort. Methodological Insights, 42(6), 1105–1114.
Mathieson, A., & Wall, G. (1982). Tourism: Economic, Physical, and Social Impacts. Longman House.
Michael, J.M., (2013). Power Hand Tool customers´ Determination of Service Quality and Satisfaction in Repair/return Process. Dissertation at Campella University; Ann Arbor: PreQuest LLC.
Miller, D., Merrilees, B., & Coughlan, A. (2014). Sustainable urban tourism: Understanding and developing pro-environmental behaviours. Journal of Sustainable Tourism., 23(1), 26–46.
Mohaidin, Z., Tze Wei, K., & Ali Murshi, M. (2017). Factors influencing the tourists´ intention to select Sustainable Tourism destination: A case study of Penang Malaysia. International Journal of Tourism Cities, 3(4), 442–465.
Murphy, P. E. (1983). Community attitudes to tourism. Tourism Management, 2, 189–195.
Murphy, P. E. (1985). Tourism: A Community Approach. Routledge.
Nunnally, J. C. (1978). Psychometric theory (2nd ed.). New York: McGraw-Hill.
Nunkoo, R., & So, K.K.F., (2015). Residents’ support for tourism: Testing alternative structural models. Journal of Travel Research.
Ohn, P., & Supinit, V. (2016). Factors influencing tourist loyalty of international graduate students: A study on tourist destination in Pattaya Thailand. International Journal of Thesis Projects and Dissertations, 4(1), 45–55.
Oliver, R. L. (1980). A cognitive model of the antecedents and consequences of satisfaction decisions. Journal of Marketing Research., 17(4), 460–469.
Oliver, R. L. (1997). Satisfaction: A behavioral perspective on the consumer. New York: The McGraw-Hill Companies Inc.
OMT. (2005). Indicadores de Desarrollo Sostenible para los destinos turísticos - Guía práctica. Organización Mundial del Turismo.
Othman, N., Anwar, N. A. M., & Kian, L. L. (2010). Sustainability analysis: Visitors impact on taman negara. Journal of Tourism, Hospitality and Culinary Arts, 2(1), 67–79.
Pavlić, I., Portolan, A., & Puh, B. (2017). Supported current tourism development in UNESCO protected site: The case of old city of dubrovnik. Economies, 5, 9.
Pesonen, J., Raija, K., Kronenberg, C., & Peters, M. (2011). Understanding the relationship between push and pull motivations in rural torurism. Tourism Review, 66(3), 32–49.
Pizam, A. (1978). Tourism’s impacts: The social costs to the destination community as perceived by its residents. Journal of Travel Research, 16(4), 8–12.
Pizam, A. (1994). Monitoring customer satisfaction. Food and Beverage Management: A selection of Readings, Bertrand, D. and Andrew L. (Eds). Butterworth-Heineman. Oxford, 231–247.
Podsakoff, P., MacKenzie, S., Lee, J. Y., & Podsakoff, N. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88, 879–903.
Prebensen, N. K. (2006). Segmenting the group tourist heading for warmer weather—a Norwegian example. Journal of Travel and Tourism Marketing, 19(4), 27–40.
Pretizzo Páez, M. A. (2020). El impacto de la COVID-19 en el sector turismo, academia.edu, 1–10-
Real, J. C., Leal, A., & Roldán, J. L. (2006). Information technology as a determinant of organizational learning and technological distinctive competencias. Industrial Marketing Management, 35(4), 505–521.
Ringle, C. M., Wende, S., & Becker, J.-M. (2015). SmartPLS 3. Boenningstedt: SmartPLS GmbH.
Ritchie, J. R. B. (1988). Consensus policy formulation in tourism. Tourism Management, 9, 199–216.
Roldán, J. L., & Cepeda, G. (2018). Curso sobre PLS-SEM, 6ª edición. Universidad de Sevilla.
Roldán, J. L., & Sanchez-Franco, M. J., (2012). Variance-based structural equation modeling. In M. Mora, et al. (Eds.), Research methodologies, innovations and philosophies in software systems engineering and information systems (pp. 193–221). USA: IGI Global.
Rothman, R. A. (1978). Residents and transients: community reaction to seasonal visitors. Journal of Travel Research, 16(3), 8–13.
Ruhanen, L., Weiler, B., Moyle, B., & Moyle, C. (2015). Trends and patterns in sustainable tourism research: A 25-year bibliometric analysis. Journal of Sustainable Tourism, 23, 517–535.
Santana-Jiménez, Y., & Hernández, J. M. (2011). Estimating the effect of overcrowding on tourist attraction: The case of Canary Islands. Tourism Management, 32(2), 415–425.
Sarstedt, M., Hair, J. F., Ringle, C. M., Thiele, K. O., & Gudergan, S. P. (2016). Estimation issues with PLS and CBSEM: Where the bias lies. Journal of Business Research, 69(10), 3998–4010.
Sethna, R., & Richmond, B. (1978). US Virgin islanders’ perceptions of tourism. Journal of Travel Research, 17(1), 30–37.
Sharpley, R. (2020). Tourism, sustainable development and the theoretical divide: 20 years on. Journal of Sustainable Tourism, 28(11), 1932–1946.
Sheldon, P. J., & Var, T. (1984). Resident attitudes to tourism in north wales. Tourism Management, 5, 40–47.
Stylidis, D., Biran, A., Sit, J., & Szivas, E. (2014). Residents' support for tourism development: The role of residents' place image and perceived tourism impacts. Tourism Management, 45, 260–274.
Su, W.-S., & Chang, L.-F. (2017). Developing sustainable tourism attitude in Taiwanese residents. The International Journal of Organizational Innovation, 10(1), 275–289.
Sung, Y.-H., Su, C.-S., & Chang, W.-C. (2016). The quality and value of Hualien´s harvest festival. Annals of Tourism Research, 56, 128–163.
Tosun, C. (2002). Host perceptions of impacts: A comparative tourism study. Annals of Tourism Research, 29, 231–245.
Tyrell, T. J., & Spaulding, I. A. (1984). A survey of attitudes toward tourism growth in Rhode Island. Hospitality Education and Research Journal, 8(2), 22–33.
Var, T., Kendall, K. W., & Tarakcoglu, E. (1985). Residents attitudes toward tourists in a Turkish Resort Town. Annals of Tourism Research, 12, 652–658.
Vargas, A. et. al., (2007). Desarrollo del turismo y percepción de la comunidad local: factores determinantes de su actitud hacia un mayor desarrollo turístico. XXI Congreso Anual AEDEM, Universidad Rey Juan Carlos, Madrid, 6,7, y 8 de junio de 2007/Vol.1, pág. 24, coord. por Carmelo Mercado Idoeta.
Venkatesh, U. (2006). Leisure meaning and impact on leisure travel behaviour. Journal of Service Research, 6(1), 87–108.
Walls, A., Okumus, F., Wang, Y., & Kwun, D. J. (2011). Understanding the consumer experience: An exploratory study of luxury hotels. Journal of Hospitality Marketing and Management, 20(2), 166–197.
Weaver, D. B. (2012). Organic, incremental and induced paths to sustainable mass tourism convergence. Tourism Management., 33(5), 1030–1037.
Werts, C., Linn, R., & Joreskog, K. (1974). Intraclass reliability estimates: Testing structural assumptions. Educational and Psychological Measurement, 34, 25–33.
Wong, B. K., Ghazali, M., & Azni, Z. T. (2017). Malaysia my second home: The influence of push and pull motivations on satisfaction. Tourism Management, 61, 394–410.
Wu, H.-C., & Li, T. (2015). An empirical study of the effects of service quality, visitor satisfaction, and emotions on behavioral intentions of visitors to the museums of macau. Journal of Quality Assurance in Hospitality & Tourism, 16(1), 80–102.
Wu, H.-C., Ai, C.-H., & Cheng, C.-C. (2016). Synthesizing the effects of green experiential quality, green equity, green image and green experiential satisfaction on green switching intention. International Journal of Contemporary Hospitality Management, 28(9), 2080–2107.
Xu, J., & Shukman, C. (2016). A new nature-based tourism motivation model: Testing the moderating effects of the push motivation. Tourism Management Perspectives, 18, 107–110.
Yoon, Y., & Uysal, M. (2005). An examination of the effects of motivation and satisfaction on destination loyalty: A strucutural model. Tourism Management, 26(1), 45–56.
Zhang, H., & Lei, S. L. (2012). A structural model of residents’ intention to participate in ecotourism: The case of a wetland community. Tourism Management, 33(4), 916–925.
Metadata
Title
Sustainable Tourism as a Driving force of the Tourism Industry in a Post-Covid-19 Scenario
Authors
Beatriz Palacios-Florencio
Luna Santos-Roldán
Juan Manuel Berbel-Pineda
Ana María Castillo-Canalejo
Publication date
12-06-2021
Publisher
Springer Netherlands
Published in
Social Indicators Research / Issue 3/2021
Print ISSN: 0303-8300
Electronic ISSN: 1573-0921
DOI
https://doi.org/10.1007/s11205-021-02735-2

Other articles of this Issue 3/2021

Social Indicators Research 3/2021 Go to the issue

Original Research

Mobile Internet Use and Multidimensional Poverty: Evidence from A Household Survey in Rural China

Original Research

A New Generalized Variance Approach for Measuring Multidimensional Inequality and Poverty

Original Research

The Impact of Social Capital on Household Well-being in Pakistan

Original Research

Social Tolerance and Economic Development

Original Research

A Poset-Generalizability Method for Human Development Indicators

Original Research

Gender Equality in Europe: The Development of the Sustainable Development Goal No. 5 Illustrated by Exemplary Cases