Skip to main content
Top

2020 | OriginalPaper | Chapter

The Effect of Web Advertising Visual Design on Online Purchase Intention: Insights on Generations Y and Z

Authors : Luisa M. Martinez, Teresa V. Neves, Luis F. Martinez

Published in: Advances in Digital Marketing and eCommerce

Publisher: Springer International Publishing

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

Web advertising is a fast-growing industry in which brands fight for the attention of the most attractive consumers: Millennials and Centennials. This study aims to test the impact of Web Advertising Visual Design (WAVD) on the consumers’ Online Purchase Intention (OPI) and, simultaneously, analyze if such influence differs across those generations. Participants (N = 318) filled in an online questionnaire. Data revealed a direct impact of visual design on consumers’ OPI as well as an indirect impact via Attitude Toward the Brand (ATB). Moreover, results showed that generations Y and Z do not differ significantly in their intentions, although Centennials exhibit a higher coefficient for the influence of WAVD on OPI. Regarding the theoretical implications, the results tend to confirm the Theory of Visual Rhetoric and partially confirm the Theory of Reasoned Action. Managerial implications and research limitations are also discussed.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literature
go back to reference Bolton, R.N., Parasuraman, A., Hoefnagels, A., Migchels, N., Kabadayi, S., Gruber, T., Solnet, D.: Understanding generation y and their use of social media: a review and research agenda. J. Serv. Manag. 24(3), 245–267 (2013)CrossRef Bolton, R.N., Parasuraman, A., Hoefnagels, A., Migchels, N., Kabadayi, S., Gruber, T., Solnet, D.: Understanding generation y and their use of social media: a review and research agenda. J. Serv. Manag. 24(3), 245–267 (2013)CrossRef
go back to reference Boyd, D., Ellison, N.B.: Social network sites: definition, history, and scholarship. J. Comput. Mediat. Commun. 13(2), 210–230 (2007)CrossRef Boyd, D., Ellison, N.B.: Social network sites: definition, history, and scholarship. J. Comput. Mediat. Commun. 13(2), 210–230 (2007)CrossRef
go back to reference Brosdahl, D.J.C., Carpenter, J.M.: Shopping orientations of US males: a generational cohort comparison. J. Retail. Consum. Serv. 18(6), 548–554 (2011)CrossRef Brosdahl, D.J.C., Carpenter, J.M.: Shopping orientations of US males: a generational cohort comparison. J. Retail. Consum. Serv. 18(6), 548–554 (2011)CrossRef
go back to reference Cho, C.H.: How advertising works on the WWW: modified elaboration likelihood model. J. Curr. Issues Res. Advert. 21(1), 33–50 (1999)CrossRef Cho, C.H.: How advertising works on the WWW: modified elaboration likelihood model. J. Curr. Issues Res. Advert. 21(1), 33–50 (1999)CrossRef
go back to reference Cyr, D.: Modeling web site design across cultures: relationships to trust, satisfaction, and e-loyalty. J. Manag. Inf. Syst. 24(4), 47–72 (2008)CrossRef Cyr, D.: Modeling web site design across cultures: relationships to trust, satisfaction, and e-loyalty. J. Manag. Inf. Syst. 24(4), 47–72 (2008)CrossRef
go back to reference Delfanti, A., Arvidsson, A.: Introduction to Digital Media, p. 178. Wiley Blackwell, Malden (2019)CrossRef Delfanti, A., Arvidsson, A.: Introduction to Digital Media, p. 178. Wiley Blackwell, Malden (2019)CrossRef
go back to reference Dreze, X., Zufryden, F.: Testing web site design and promotional content. J. Advers. Res. 37(2), 77–91 (1997) Dreze, X., Zufryden, F.: Testing web site design and promotional content. J. Advers. Res. 37(2), 77–91 (1997)
go back to reference Duffett, R.G.: Facebook advertising’s influence on intention-to-purchase and purchase amongst Millennials. Internet Res. 25(4), 498–526 (2015)CrossRef Duffett, R.G.: Facebook advertising’s influence on intention-to-purchase and purchase amongst Millennials. Internet Res. 25(4), 498–526 (2015)CrossRef
go back to reference Elwalda, A., Lü, K., Ali, M.: Perceived derived attributes of online customer reviews. Comput. Hum. Behav. 56, 306–319 (2016)CrossRef Elwalda, A., Lü, K., Ali, M.: Perceived derived attributes of online customer reviews. Comput. Hum. Behav. 56, 306–319 (2016)CrossRef
go back to reference Erkan, I., Evans, C.: The influence of eWOM in social media on consumers’ purchase intentions: an extended approach to information adoption. Comput. Hum. Behav. 61, 47–55 (2016)CrossRef Erkan, I., Evans, C.: The influence of eWOM in social media on consumers’ purchase intentions: an extended approach to information adoption. Comput. Hum. Behav. 61, 47–55 (2016)CrossRef
go back to reference Fishbein, M., Ajzen, I.: Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research. Addison-Wesley, Reading (1975) Fishbein, M., Ajzen, I.: Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research. Addison-Wesley, Reading (1975)
go back to reference Ganguly, B., Dash, S.B., Cyr, D.: Website characteristics, trust and purchase intention in online stores: an empirical study in the Indian context. J. Inf. Sci. Technol. 6(2), 22–44 (2009) Ganguly, B., Dash, S.B., Cyr, D.: Website characteristics, trust and purchase intention in online stores: an empirical study in the Indian context. J. Inf. Sci. Technol. 6(2), 22–44 (2009)
go back to reference Goodrich, K.: Anarchy of effects? Exploring attention to online advertising and multiple outcomes. Psychol. Mark. 28(4), 417–440 (2011)CrossRef Goodrich, K.: Anarchy of effects? Exploring attention to online advertising and multiple outcomes. Psychol. Mark. 28(4), 417–440 (2011)CrossRef
go back to reference Han, H., Xu, H., Chen, H.: Social commerce: a systematic review and data synthesis. Electron. Commer. Res. Appl. 30, 38–50 (2018)CrossRef Han, H., Xu, H., Chen, H.: Social commerce: a systematic review and data synthesis. Electron. Commer. Res. Appl. 30, 38–50 (2018)CrossRef
go back to reference Higgins, K.T.: Generational marketing. Mark. Manag. 7(3), 6–9 (1998) Higgins, K.T.: Generational marketing. Mark. Manag. 7(3), 6–9 (1998)
go back to reference Himmel, B.: Different strokes for different generations. Rent. Prod. News 30(7), 42–46 (2008) Himmel, B.: Different strokes for different generations. Rent. Prod. News 30(7), 42–46 (2008)
go back to reference Huang, Z., Benyoucef, M.: The effects of social commerce design on consumer purchase decision-making: an empirical study. Electron. Commer. Res. Appl. 25, 40–58 (2017)CrossRef Huang, Z., Benyoucef, M.: The effects of social commerce design on consumer purchase decision-making: an empirical study. Electron. Commer. Res. Appl. 25, 40–58 (2017)CrossRef
go back to reference Hwang, Y.M., Lee, K.C.: Using an eye-tracking approach to explore gender differences in visual attention and shopping attitudes in an online shopping environment. Int. J. Hum. Comput. Interact. 34(1), 15–24 (2018)CrossRef Hwang, Y.M., Lee, K.C.: Using an eye-tracking approach to explore gender differences in visual attention and shopping attitudes in an online shopping environment. Int. J. Hum. Comput. Interact. 34(1), 15–24 (2018)CrossRef
go back to reference Jackson, V., Stoel, L., Brantley, A.: Mall attributes and shopping value: differences by gender and generational cohort. J. Retail. Consum. Serv. 18(1), 1–9 (2011)CrossRef Jackson, V., Stoel, L., Brantley, A.: Mall attributes and shopping value: differences by gender and generational cohort. J. Retail. Consum. Serv. 18(1), 1–9 (2011)CrossRef
go back to reference Kabadayi, S., Gupta, R.: Managing motives and design to influence web site revisits. J. Res. Interact. Mark. 5(2/3), 153–169 (2011) Kabadayi, S., Gupta, R.: Managing motives and design to influence web site revisits. J. Res. Interact. Mark. 5(2/3), 153–169 (2011)
go back to reference Ko, H.-C.: Social desire or commercial desire? The factors driving social sharing and shopping intentions on social commerce platforms. Electron. Commer. Res. Appl. 28, 1–15 (2018)CrossRef Ko, H.-C.: Social desire or commercial desire? The factors driving social sharing and shopping intentions on social commerce platforms. Electron. Commer. Res. Appl. 28, 1–15 (2018)CrossRef
go back to reference Korgaonkar, P., Wolin, L.D.: Web usage, advertising, and shopping: relationship patterns. Internet Res. 12(2), 191–204 (2002)CrossRef Korgaonkar, P., Wolin, L.D.: Web usage, advertising, and shopping: relationship patterns. Internet Res. 12(2), 191–204 (2002)CrossRef
go back to reference Labrecque, L.I., Milne, G.R.: To be or not to be different: exploration of norms and benefits of color differentiation in the marketplace. Mark. Lett. 24(2), 165–176 (2013)CrossRef Labrecque, L.I., Milne, G.R.: To be or not to be different: exploration of norms and benefits of color differentiation in the marketplace. Mark. Lett. 24(2), 165–176 (2013)CrossRef
go back to reference MacKenzie, S.B., Lutz, R.J.: An empirical examination of the structural antecedents of attitude toward the ad in an advertising pretesting context. J. Mark. 53(2), 48–65 (1989)CrossRef MacKenzie, S.B., Lutz, R.J.: An empirical examination of the structural antecedents of attitude toward the ad in an advertising pretesting context. J. Mark. 53(2), 48–65 (1989)CrossRef
go back to reference Pappas, I.O., Sharma, K., Mikalef, P., Giannakos, M.N.: Visual aesthetics of e-commerce websites: an eye-tracking approach. In: Proceedings of the 51st Hawaii International Conference on System Sciences (HICSS), Big Island, Hawaii (2018) Pappas, I.O., Sharma, K., Mikalef, P., Giannakos, M.N.: Visual aesthetics of e-commerce websites: an eye-tracking approach. In: Proceedings of the 51st Hawaii International Conference on System Sciences (HICSS), Big Island, Hawaii (2018)
go back to reference Pavlou, P.A., Fygenson, M.: Understanding and predicting electronic commerce adoption: an extention of the theory of planned behavior. MIS Q. 30(1), 115–143 (2006)CrossRef Pavlou, P.A., Fygenson, M.: Understanding and predicting electronic commerce adoption: an extention of the theory of planned behavior. MIS Q. 30(1), 115–143 (2006)CrossRef
go back to reference Phelps, J.E., Hoy, M.G.: The Aad-Ab-PI relationship in children: the impact of brand familiarity and measurement timing. Psychol. Mark. 13(1), 77–105 (1996)CrossRef Phelps, J.E., Hoy, M.G.: The Aad-Ab-PI relationship in children: the impact of brand familiarity and measurement timing. Psychol. Mark. 13(1), 77–105 (1996)CrossRef
go back to reference Pieters, R., Wedel, M., Batra, R.: The stopping power of advertising: measures and effects of visual complexity. J. Mark. 74(5), 48–60 (2010)CrossRef Pieters, R., Wedel, M., Batra, R.: The stopping power of advertising: measures and effects of visual complexity. J. Mark. 74(5), 48–60 (2010)CrossRef
go back to reference Priporas, C.-V., Stylos, N., Fotiadis, A.K.: Generation Z consumers’ expectations of interactions in smart retailing: a future agenda. Comput. Hum. Behav. 77, 374–381 (2017)CrossRef Priporas, C.-V., Stylos, N., Fotiadis, A.K.: Generation Z consumers’ expectations of interactions in smart retailing: a future agenda. Comput. Hum. Behav. 77, 374–381 (2017)CrossRef
go back to reference Quintal, V., Phau, I., Sims, D., Cheah, I.: Factors influencing generation Y’s purchase intentions of prototypical versus me-too brands. J. Retail. Consum. Serv. 30, 175–183 (2016)CrossRef Quintal, V., Phau, I., Sims, D., Cheah, I.: Factors influencing generation Y’s purchase intentions of prototypical versus me-too brands. J. Retail. Consum. Serv. 30, 175–183 (2016)CrossRef
go back to reference Scott, L.M.: Images in advertising: the need for a theory of visual rhetoric. J. Consum. Res. 21(2), 252–273 (1994)CrossRef Scott, L.M.: Images in advertising: the need for a theory of visual rhetoric. J. Consum. Res. 21(2), 252–273 (1994)CrossRef
go back to reference Shaouf, A., Lü, K., Li, X.: The effect of web advertising visual design on online purchase intention: an examination across gender. Comput. Hum. Behav. 60, 622–634 (2016)CrossRef Shaouf, A., Lü, K., Li, X.: The effect of web advertising visual design on online purchase intention: an examination across gender. Comput. Hum. Behav. 60, 622–634 (2016)CrossRef
go back to reference Shimp, T.A.: Attitude toward the ad as a mediator of consumer brand choice. J. Advert. 10(2), 9–48 (1981)CrossRef Shimp, T.A.: Attitude toward the ad as a mediator of consumer brand choice. J. Advert. 10(2), 9–48 (1981)CrossRef
go back to reference Stevenson, J.S., Bruner, G.C., Kumar, A.: Webpage background and viewer attitudes. J. Advert. Res. 40(1–2), 29–34 (2000)CrossRef Stevenson, J.S., Bruner, G.C., Kumar, A.: Webpage background and viewer attitudes. J. Advert. Res. 40(1–2), 29–34 (2000)CrossRef
go back to reference Suh, J.-C., Yi, Y.: When brand attitudes affect the customer satisfaction-loyalty relation: the moderating role of product involvement. J. Consum. Psychol. 16(2), 145–155 (2006)CrossRef Suh, J.-C., Yi, Y.: When brand attitudes affect the customer satisfaction-loyalty relation: the moderating role of product involvement. J. Consum. Psychol. 16(2), 145–155 (2006)CrossRef
go back to reference Sundar, A., Noseworthy, T.J.: Place the logo high or low? Using conceptual metaphors of power in packaging design. J. Mark. 78(5), 138–151 (2014)CrossRef Sundar, A., Noseworthy, T.J.: Place the logo high or low? Using conceptual metaphors of power in packaging design. J. Mark. 78(5), 138–151 (2014)CrossRef
go back to reference Wellner, A.S.: Generation Z. Am. Demogr. 22(9), 60–64 (2000) Wellner, A.S.: Generation Z. Am. Demogr. 22(9), 60–64 (2000)
go back to reference Williams, K.C., Page, R.A.: Marketing to the generations. J. Behav. Stud. Bus. 5, 1–17 (2011) Williams, K.C., Page, R.A.: Marketing to the generations. J. Behav. Stud. Bus. 5, 1–17 (2011)
go back to reference Williams, K.C., Page, R.A., Petrosky, A.R., Hernandez, E.H.: Multi-generational marketing: descriptions, characteristics, lifestyles, and attitudes. J. Appl. Bus. Econ. 11(2), 21–36 (2010) Williams, K.C., Page, R.A., Petrosky, A.R., Hernandez, E.H.: Multi-generational marketing: descriptions, characteristics, lifestyles, and attitudes. J. Appl. Bus. Econ. 11(2), 21–36 (2010)
go back to reference Wu, S.I., Wei, P.L., Chen, J.H.: Influential factors and relational structure of Internet banner advertising in the tourism industry. Tour. Manag. 29(2), 221–236 (2008)CrossRef Wu, S.I., Wei, P.L., Chen, J.H.: Influential factors and relational structure of Internet banner advertising in the tourism industry. Tour. Manag. 29(2), 221–236 (2008)CrossRef
go back to reference Zhang, Y.: Responses to humorous advertising: the moderating effect of need for cognition. J. Advert. 25(1), 15–32 (1996)CrossRef Zhang, Y.: Responses to humorous advertising: the moderating effect of need for cognition. J. Advert. 25(1), 15–32 (1996)CrossRef
Metadata
Title
The Effect of Web Advertising Visual Design on Online Purchase Intention: Insights on Generations Y and Z
Authors
Luisa M. Martinez
Teresa V. Neves
Luis F. Martinez
Copyright Year
2020
DOI
https://doi.org/10.1007/978-3-030-47595-6_17