2004 | OriginalPaper | Chapter
The Future of e-Government: Collaboration Across Citizen, Business, and Government
Authors : Dong-Hoon Yang, Seongcheol Kim, Changi Nam, In-gul Lee
Published in: Electronic Government
Publisher: Springer Berlin Heidelberg
Included in: Professional Book Archive
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Governments in many countries have been implementing e-government for the purpose of better service delivery to citizen, better environments for businesses, and more efficient and transparent public administration. However, most implementations of e-government have provided temporary approaches rather than holistic view for citizen-oriented service level. In this paper, we intend to suggest three main directions that must be taken for better e-government in the future.