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Published in:
2014 | OriginalPaper | Chapter
The Mobile Travel Assistance System NAMO with Way-Finding Support in Public Transport Environments
Authors : Christian Bühler, Helmut Heck, Annika Nietzio, Frank Reins
Published in: Computers Helping People with Special Needs
Publisher: Springer International Publishing
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Many older people rely on public transport to maintain their personal mobility and thus quality of life. However, problems may arise in unfamiliar environments or during unexpected events. Especially when changing trains in complex stations, many people experience orientation problems or feel insecure and overwhelmed. The
namo
travel assistant combines technical and human support during the journey. The users can choose the presentation of the information which suits them most: The application offers photos with directional arrows, station plans with marked paths, and contact to a service hotline to get direct support. In this way,
namo
helps maintain personal mobility in old age while offering an increased sense of security.