2007 | OriginalPaper | Chapter
The Principle of Services and Services Computing
Published in: Services Computing
Publisher: Springer Berlin Heidelberg
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The term “service” has existed for thousands of years along human history. When a person or a group performs some work to benefit another, it becomes a service. Many versions of definitions exist for the term “service”. For example, James Fitzimmons
1
defines a service as follows:
“A service is a time-perishable, intangible experience performed for a customer acting in the role of co-producer.”