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Published in:
2018 | OriginalPaper | Chapter
Theoretical Underpinning
Author : Tim Posselt
Published in: Organizational Competence for Servitization
Publisher: Springer Fachmedien Wiesbaden
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Part II provides an overview over the theoretical concepts and models which are relevant within this dissertation. As was explained in the previous part, this dissertation comprises two theoretical lenses: Firstly, it applies the service-dominant logic as a “meta idea” (Lusch & Vargo, 2014, p. 211) which provides a guiding view on economic exchange and value creation. Secondly, it employs the competence-based theory of the firm as a framework for the evaluation of the competence building and leveraging actions needed to achieve competitiveness through servitization.