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Published in:
2007 | OriginalPaper | Chapter
Trust and Knowledge Sharing in Organizations
Theory and Practice
Authors : Claire R. McInerney, Stewart Mohr
Published in: Rethinking Knowledge Management
Publisher: Springer Berlin Heidelberg
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This paper explores elements of a favorable environment or climate for knowledge Management (KM) based primarily on collaboration and trust. It focuses on knowledge sharing aspects of knowledge management practices, and it demonstrates why there must be a climate of trust before organizational activity can support knowledge sharing. Trust is explored from the standpoint of ethical practices and the desire to create a learning organization. Evidence from the qualitative data resulting from a study of knowledge management in large organizations in New Jersey is used to support the arguments made in the first part of the paper.