Skip to main content
Top

04-09-2023

Trustworthiness of the Female Civil Servants in Three South Asian Countries: Exploring Key Determining Factors

Authors: Ishtiaq Jamil, Hasan Muhammad Baniamin, Ramesh Ramasamy

Published in: Public Organization Review

Log in

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

The study aimed to answer what explains the perceived trustworthiness of female civil servants in three South Asian countries using a country-representative survey (n = 6240; 2,740 in Bangladesh; 2,256 in Nepal and 1,244 in Sri Lanka). The study finds that efficiency, level of corruption, life satisfaction, and generalized trust seem to have varied levels of impact in determining the trustworthiness of female civil servants. Perceived efficiency level is closely associated with the degree of trust in female civil servants in Bangladesh and Nepal, whereas corruption seems to have a significant influence in Sri Lanka. Life satisfaction affects all three countries, gender affects Bangladesh and Sri Lanka, whereas education has a positive association in Nepal and Sri Lanka.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literature
go back to reference Alhassan-Alolo, N. (2007). Gender and corruption: Testing the new consensus. Public Administration and Development: The International Journal of Management Research and Practice, 27(3), 227–237.CrossRef Alhassan-Alolo, N. (2007). Gender and corruption: Testing the new consensus. Public Administration and Development: The International Journal of Management Research and Practice, 27(3), 227–237.CrossRef
go back to reference Bailey, J., & Paras, P. (2006). Perceptions and attitudes about corruption and democracy in Mexico. Mexican Studies/Estudios Mexicanos, 22(1), 57–82.CrossRef Bailey, J., & Paras, P. (2006). Perceptions and attitudes about corruption and democracy in Mexico. Mexican Studies/Estudios Mexicanos, 22(1), 57–82.CrossRef
go back to reference BBS (Bangladesh Bureau of Statistics). (2010). Statistical yearbook of Bangladesh. Bangladesh Bureau of Statistics. BBS (Bangladesh Bureau of Statistics). (2010). Statistical yearbook of Bangladesh. Bangladesh Bureau of Statistics.
go back to reference Christensen, T., & Lægreid, P. (2005). Trust in government: The relative importance of service satisfaction, political factors, and demography. Public Performance & Management Review, 28(4), 487–511. Christensen, T., & Lægreid, P. (2005). Trust in government: The relative importance of service satisfaction, political factors, and demography. Public Performance & Management Review, 28(4), 487–511.
go back to reference Cooper, C. A. (2023). Vaccine hesitancy and respect for public health measures: Citizens’ trust in politicians and public servants across national, subnational and municipal levels of government. SSM-Population Health, 22, 101386.CrossRef Cooper, C. A. (2023). Vaccine hesitancy and respect for public health measures: Citizens’ trust in politicians and public servants across national, subnational and municipal levels of government. SSM-Population Health, 22, 101386.CrossRef
go back to reference Daley, D. M., & Naff, K. C. (1998). Gender differences and managerial competencies: Federal supervisor perceptions of the job of management. Review of Public Personnel Administration, 18(2), 41–56.CrossRef Daley, D. M., & Naff, K. C. (1998). Gender differences and managerial competencies: Federal supervisor perceptions of the job of management. Review of Public Personnel Administration, 18(2), 41–56.CrossRef
go back to reference Dollar, D., Fisman, R., & Gatti, R. (2001). Are women really the “fairer” sex? Corruption and women in government. Journal of Economic Behavior & Organization, 46(4), 423–429.CrossRef Dollar, D., Fisman, R., & Gatti, R. (2001). Are women really the “fairer” sex? Corruption and women in government. Journal of Economic Behavior & Organization, 46(4), 423–429.CrossRef
go back to reference Eagly, A. H., & Crowley, M. (1986). Gender and helping behavior: A meta-analytic review of the social psychological literature. Psychological Bulletin, 100, 283–308.CrossRef Eagly, A. H., & Crowley, M. (1986). Gender and helping behavior: A meta-analytic review of the social psychological literature. Psychological Bulletin, 100, 283–308.CrossRef
go back to reference Gans-Morse, J., Borges, M., Makarin, A., Mannah-Blankson, T., Nickow, A., & Zhang, D. (2018). Reducing bureaucratic corruption: Interdisciplinary perspectives on what works. World Development, 105, 171–188.CrossRef Gans-Morse, J., Borges, M., Makarin, A., Mannah-Blankson, T., Nickow, A., & Zhang, D. (2018). Reducing bureaucratic corruption: Interdisciplinary perspectives on what works. World Development, 105, 171–188.CrossRef
go back to reference Goertzel, T. G. (1983). That gender gap: Sex, family income, and political opinions in the early 1980’s. Journal of Political and Military Sociology, 11(2), 209–222. Goertzel, T. G. (1983). That gender gap: Sex, family income, and political opinions in the early 1980’s. Journal of Political and Military Sociology, 11(2), 209–222.
go back to reference Güemes, C., & Resina, J. (2019). Come together?’Citizens and civil servants dialogue and trust. Australian Journal of Public Administration, 78(2), 155–171. Güemes, C., & Resina, J. (2019). Come together?’Citizens and civil servants dialogue and trust. Australian Journal of Public Administration, 78(2), 155–171.
go back to reference Gupta, A., Koshal, M., & Koshal, R. J. (1998). Women managers in India: Challenges and opportunities. Equal Opportunities International, 17(8), 14–18.CrossRef Gupta, A., Koshal, M., & Koshal, R. J. (1998). Women managers in India: Challenges and opportunities. Equal Opportunities International, 17(8), 14–18.CrossRef
go back to reference Hofstede, G. (2001). Cultures consequences: Comparing values, behaviors, institutions, and organizations across nations. Sage Publications. Hofstede, G. (2001). Cultures consequences: Comparing values, behaviors, institutions, and organizations across nations. Sage Publications.
go back to reference Houston, D. J., Aitalieva, N. R., Morelock, A. L., & Shults, C. A. (2016). Citizen trust in civil servants: A cross-national examination. International Journal of Public Administration, 39(14), 1203–1214.CrossRef Houston, D. J., Aitalieva, N. R., Morelock, A. L., & Shults, C. A. (2016). Citizen trust in civil servants: A cross-national examination. International Journal of Public Administration, 39(14), 1203–1214.CrossRef
go back to reference Jamil, I. (1994). Administrative culture: A mode of understanding public administration across culture. Los Center. Jamil, I. (1994). Administrative culture: A mode of understanding public administration across culture. Los Center.
go back to reference Kabir, S. L. (2013). Key issues in women’s representation in bureaucracy: Lessons from South Asia. Public Organization Review, 13, 427–442.CrossRef Kabir, S. L. (2013). Key issues in women’s representation in bureaucracy: Lessons from South Asia. Public Organization Review, 13, 427–442.CrossRef
go back to reference Kim, S. E. (2005). The role of trust in the modern administrative state: An integrative model. Administration and Society, 37(5), 611–635.CrossRef Kim, S. E. (2005). The role of trust in the modern administrative state: An integrative model. Administration and Society, 37(5), 611–635.CrossRef
go back to reference Lee, D. S., & Park, S. (2021). Civil servants’ perceptions of agency heads’ leadership styles: The role of gender in public sector organizations. Public Management Review, 23(8), 1160–1183.CrossRef Lee, D. S., & Park, S. (2021). Civil servants’ perceptions of agency heads’ leadership styles: The role of gender in public sector organizations. Public Management Review, 23(8), 1160–1183.CrossRef
go back to reference Liyanage, J. B., & Liyanage, K. (2020). Gender-based harassment and violence in higher Educational Institutions: A case from Sri Lanka. In I. Jamil, S. Aminuzzaman, L. Kabir, & S. Haque, M. (Eds.), Gender mainstreaming in Politics, Administration and Development in South Asia. Palgrave Macmillan. https://doi.org/10.1007/978-3-030-36012-2_4. Liyanage, J. B., & Liyanage, K. (2020). Gender-based harassment and violence in higher Educational Institutions: A case from Sri Lanka. In I. Jamil, S. Aminuzzaman, L. Kabir, & S. Haque, M. (Eds.), Gender mainstreaming in Politics, Administration and Development in South Asia. Palgrave Macmillan. https://​doi.​org/​10.​1007/​978-3-030-36012-2_​4.
go back to reference Liyanage, K., Ramesh, R., & Sivakumar, N. (2019). Public Administration in Sri Lanka: An Inquiry into structure, reforms, and management. In I. Jamil, T. Dhakal, & N. Paudel (Eds.), Civil Service Management and Administrative Systems in South Asia. Palgrave Macmillan. https://doi.org/10.1007/978-3-319-90191-6_13. Liyanage, K., Ramesh, R., & Sivakumar, N. (2019). Public Administration in Sri Lanka: An Inquiry into structure, reforms, and management. In I. Jamil, T. Dhakal, & N. Paudel (Eds.), Civil Service Management and Administrative Systems in South Asia. Palgrave Macmillan. https://​doi.​org/​10.​1007/​978-3-319-90191-6_​13.
go back to reference Meeker, B. F., & Elliott, G. C. (1996). Reward allocations, gender and task performance. Social Psychology Quarterly, 59(3), 294–301.CrossRef Meeker, B. F., & Elliott, G. C. (1996). Reward allocations, gender and task performance. Social Psychology Quarterly, 59(3), 294–301.CrossRef
go back to reference Morelock, A. L. (2021). In Bureaucrats we trust? Good governance and trust in civil servants. Public Administration Quarterly, 45(3). Morelock, A. L. (2021). In Bureaucrats we trust? Good governance and trust in civil servants. Public Administration Quarterly, 45(3).
go back to reference Naff, K. C. (1998). Progress toward achieving a representative bureaucracy. Public Personnel Management, 27(2), 135–150.CrossRef Naff, K. C. (1998). Progress toward achieving a representative bureaucracy. Public Personnel Management, 27(2), 135–150.CrossRef
go back to reference Neuse, S. M. (1978). Professionalism and Authority: Women in Public Service. Public Administration Review, 38(5), 436–441.CrossRef Neuse, S. M. (1978). Professionalism and Authority: Women in Public Service. Public Administration Review, 38(5), 436–441.CrossRef
go back to reference Nilmi, M. A., & Thoradeniya, D. (2018). Women in administrative service in Sri Lanka. In N. Ahmed (Ed.), Women in governing institutions in South Asia (pp. 229–242). Palgrave Macmillan. Nilmi, M. A., & Thoradeniya, D. (2018). Women in administrative service in Sri Lanka. In N. Ahmed (Ed.), Women in governing institutions in South Asia (pp. 229–242). Palgrave Macmillan.
go back to reference Paudel, N. R. (2018). Limits of inclusion: Women’s participation in nepalese civil service. In N. Ahmed (Ed.), Women in governing institutions in South Asia (pp. 193–208). Palgrave Macmillan. Paudel, N. R. (2018). Limits of inclusion: Women’s participation in nepalese civil service. In N. Ahmed (Ed.), Women in governing institutions in South Asia (pp. 193–208). Palgrave Macmillan.
go back to reference Porat.K.L. (1991). Women in Administration: The difference is positive. The Clearing House, 64(6), 412–414. Porat.K.L. (1991). Women in Administration: The difference is positive. The Clearing House, 64(6), 412–414.
go back to reference Profiroiu, A. G., Sabie, O. M., Nastacă, C. C., & Pufleanu, M. C. (2022). Work engagement: A study among civil servants of Romania state’s public administration. Administratie si Management Public, 38, 46–69. Profiroiu, A. G., Sabie, O. M., Nastacă, C. C., & Pufleanu, M. C. (2022). Work engagement: A study among civil servants of Romania state’s public administration. Administratie si Management Public, 38, 46–69.
go back to reference Rey, C. (2005). Gender, women and Leadership. Agenda, 19(65), 4–11. Rey, C. (2005). Gender, women and Leadership. Agenda, 19(65), 4–11.
go back to reference Rosener, J. B. (1990). Ways Women lead. Harvard Business Review, 68(6), 119–125. Rosener, J. B. (1990). Ways Women lead. Harvard Business Review, 68(6), 119–125.
go back to reference Smith, P. L., & Smits, S. J. (1994). The feminization of Leadership? Training & Development, 48(2), 43–46. Smith, P. L., & Smits, S. J. (1994). The feminization of Leadership? Training & Development, 48(2), 43–46.
go back to reference Sung, H. E. (2003). Fairer sex or fairer system? Gender and corruption revisited. Social Forces, 82(2), 703–723.CrossRef Sung, H. E. (2003). Fairer sex or fairer system? Gender and corruption revisited. Social Forces, 82(2), 703–723.CrossRef
go back to reference Swamy, A., Knack, S., Lee, Y., & Azfar, O. (2001). Gender and corruption. Journal of Development Economics, 64(1), 25–55.CrossRef Swamy, A., Knack, S., Lee, Y., & Azfar, O. (2001). Gender and corruption. Journal of Development Economics, 64(1), 25–55.CrossRef
go back to reference Treisman, D. (2007). What have we learned about the causes of corruption from ten years of cross-national empirical research? Annual Review of Political Science, 10, 211–244.CrossRef Treisman, D. (2007). What have we learned about the causes of corruption from ten years of cross-national empirical research? Annual Review of Political Science, 10, 211–244.CrossRef
go back to reference United Nations. (1989). World survey on the role of women in development. United Nations. United Nations. (1989). World survey on the role of women in development. United Nations.
go back to reference United Nations Development Programme. (2014). Gender equality in public administration. Oxford University Press. United Nations Development Programme. (2014). Gender equality in public administration. Oxford University Press.
go back to reference Valentine, S., & &Godkin, K. (2000). Supervisor gender, leadership style and perceived job design. Women in Management Review, 15(3), 117–129.CrossRef Valentine, S., & &Godkin, K. (2000). Supervisor gender, leadership style and perceived job design. Women in Management Review, 15(3), 117–129.CrossRef
go back to reference Van de Walle, S. (2007). Confidence in the civil service: An international comparison. In K. Schedler, & I. Proeller (Eds.), Cultural aspects of Public Management Reforms (pp. 171–201). London: Emerald Group Publishing Limited. Van de Walle, S. (2007). Confidence in the civil service: An international comparison. In K. Schedler, & I. Proeller (Eds.), Cultural aspects of Public Management Reforms (pp. 171–201). London: Emerald Group Publishing Limited.
go back to reference Van Ryzin, G. G. (2011). Outcomes, process, and trust of civil servants. Journal of Public Administration Research and Theory, 21(4), 745–760.CrossRef Van Ryzin, G. G. (2011). Outcomes, process, and trust of civil servants. Journal of Public Administration Research and Theory, 21(4), 745–760.CrossRef
go back to reference Verma, M., & Gaba, R. (2020). Leadership Style of civil servants: A comparative analysis of male and female civil servants in state of Haryana. International Journal of Recent Scientific Research, 11(05), 38735–38739. Verma, M., & Gaba, R. (2020). Leadership Style of civil servants: A comparative analysis of male and female civil servants in state of Haryana. International Journal of Recent Scientific Research, 11(05), 38735–38739.
go back to reference Wagner, N., Rieger, M., Bedi, A. S., & Hout, W. (2016). Are women better police officers? Evidence from survey experiments in Uganda. ISS Working Paper Series/General Series, 615(615), 1–34. Wagner, N., Rieger, M., Bedi, A. S., & Hout, W. (2016). Are women better police officers? Evidence from survey experiments in Uganda. ISS Working Paper Series/General Series, 615(615), 1–34.
go back to reference Wangnerud, L. (2012). Why women are less corrupt than men. In S. Holmber, & B. Rothstein (Eds.), Good government: The relevance of Political Science. Edward Elgar Publishing Limited. Wangnerud, L. (2012). Why women are less corrupt than men. In S. Holmber, & B. Rothstein (Eds.), Good government: The relevance of Political Science. Edward Elgar Publishing Limited.
go back to reference Warris, A., & Rafique, R. (2009). Trust in friendship: A comparative analysis of male and female university students. Bulletin of Education and Research, 31(2), 75–84. Warris, A., & Rafique, R. (2009). Trust in friendship: A comparative analysis of male and female university students. Bulletin of Education and Research, 31(2), 75–84.
go back to reference Watson, D., Boateng, F. D., & Miles-Johnson, T. (2021). Legitimizing policing practices: A study of stakeholder perceptions of police trustworthiness, effectiveness and relationship with the community. Police Practice and Research, 22(1), 623–639.CrossRef Watson, D., Boateng, F. D., & Miles-Johnson, T. (2021). Legitimizing policing practices: A study of stakeholder perceptions of police trustworthiness, effectiveness and relationship with the community. Police Practice and Research, 22(1), 623–639.CrossRef
go back to reference Yu, H. H. (2022). Improving work–life balance for female civil servants in law enforcement: An exploratory analysis of the Federal Employee Paid Leave Act. Public Personnel Management, 51(2), 170–188.CrossRef Yu, H. H. (2022). Improving work–life balance for female civil servants in law enforcement: An exploratory analysis of the Federal Employee Paid Leave Act. Public Personnel Management, 51(2), 170–188.CrossRef
go back to reference Zafarullah, H. (2000). Through the brick wall, and the glass ceiling: Women in the civil service in Bangladesh. International Journal of Public Administration, 7(3), 197–208. Zafarullah, H. (2000). Through the brick wall, and the glass ceiling: Women in the civil service in Bangladesh. International Journal of Public Administration, 7(3), 197–208.
Metadata
Title
Trustworthiness of the Female Civil Servants in Three South Asian Countries: Exploring Key Determining Factors
Authors
Ishtiaq Jamil
Hasan Muhammad Baniamin
Ramesh Ramasamy
Publication date
04-09-2023
Publisher
Springer US
Published in
Public Organization Review
Print ISSN: 1566-7170
Electronic ISSN: 1573-7098
DOI
https://doi.org/10.1007/s11115-023-00747-9