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2024 | OriginalPaper | Chapter

User-Centered Design of Automated Driving to Meet European Mobility Needs

Authors : Carolin Zachäus, Sandra Trösterer, Cyril Marx, Peter Moertl

Published in: Shaping Automated Driving to Achieve Societal Mobility Needs

Publisher: Springer Nature Switzerland

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Abstract

Automated Driving (AD) technologies are transforming the mobility sector, promising enhancements in efficiency and safety as well as user experience tailored to diverse user needs. As the sector moves toward a more automated ecosystem, it's essential to recognize the varied expectations and requirements of its users. Elderly drivers, for instance, have distinct needs, from functional transportation to the aesthetic pleasure of driving. As age-associated impairments affect their driving capabilities, Advanced Driving Assistance Systems (ADAS) present an opportunity to augment their safety and confidence. Truck drivers or business people on the other hand have different sets of needs and expectations. The article emphasizes the role of User-Centered Design (UCD) in the HADRIAN project with the intent to fulfill the promise of AD. Through the iterative creation of personas, like Harold, representing the elderly, Sven, the seasoned truck driver, and Florence, the business woman, the project brings to light the requirements for AD from a user-centric focus. Such personas, backed by comprehensive research and expert insights, steer in the HADRIAN project not only the design of interfaces but influence the development of AD systems ensuring broader acceptance and inclusivity. As the landscape of urbanization and digitalization expands, coupled with the emergence of smart cities and shared mobility solutions, the integration of AD with these broader trends becomes imperative. This will require a larger ecosystem that allows to steer vehicle development processes increasingly toward the specific needs of its user groups, moving away from one-for-all vehicles. In the HADRIAN project we envisioned such an ecosystem to be able to step beyond currently prevailing vehicle development approaches and show how with a user-focused approach, the future of transportation can become a harmonious blend of safety, efficiency, and inclusivity, resonating with the real-world needs of diverse commuters.

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previous chapter Shaping Automated Driving to Meet Societal Mobility Needs: The HADRIAN Project

next chapter An Integrated Display of Fluid Human Systems Interactions

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Title: User-Centered Design of Automated Driving to Meet European Mobility Needs
Authors: Carolin Zachäus
Sandra Trösterer
Cyril Marx
Peter Moertl
Publisher: Springer Nature Switzerland
Book: Shaping Automated Driving to Achieve Societal Mobility Needs
Print ISBN: 978-3-031-52549-0

Electronic ISBN: 978-3-031-52550-6

Copyright Year: 2024
DOI: https://doi.org/10.1007/978-3-031-52550-6_2

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