User Support for Estimating the Passenger Flow in Airport Terminals

Appropriate techniques and prototype simulation tools which help the airport services to predict and optimize the passenger traffic flow have been developed for the new Munich Airport, with the aim of ensuring the technical base for analysing and predicting terminal efficiency, and to allow the optimization of the terminal capacity. The performed preliminary simulation tasks at the Munich Airport are here presented and the functionality of the simulation tools discussed, together with generic interfaces of the tools which will allow the adaption of the simulation package to the IT-systems used in airport operations.