Skip to main content
Disciplines
Automotive Business IT + Informatics Construction + Real Estate Electrical Engineering + Electronics Energy + Sustainability Insurance + Risk Finance + Banking Management + Leadership Marketing + Sales Mechanical Engineering + Materials
Events
DE
EN
Books
Journals
Topic Page
Marketing
Start single access now
Access for companies
EXTENDED SEARCH
Log in
Top
Published in:
Analysis of Factors Influencing the Adoption of Artificial Intelligence for Crime Management Read chapter Read first chapter

2020 | OriginalPaper | Chapter

Using Work System Theory, Facets of Work, and Dimensions of Smartness to Characterize Applications and Impacts of Artificial Intelligence

Author : Steven Alter

Published in: Re-imagining Diffusion and Adoption of Information Technology and Systems: A Continuing Conversation

Publisher: Springer International Publishing

Log in

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

This paper presents an approach for describing and characterizing algorithms that are discussed as though they embody artificial intelligence. After identifying key assumptions related to algorithms and summarizing work system theory (WST), this paper uses a hypothetical example to introduce aspects of WST and two additional ideas, facets of work and dimensions of smartness in devices and systems. Next, it applies those ideas to aspects of five AI-related examples presented by entrepreneurs and researchers at an MIT AI conference in July 2020. Those examples were selected because they illustrated many AI-related issues. This paper’s contribution is a new approach for characterizing real world applications and impacts of almost any system that uses algorithms or is associated with artificial intelligence.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

inform now

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

inform now

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

inform now
previous chapter Language Model-Driven Chatbot for Business to Address Marketing and Selection of Products
next chapter Visualising the Knowledge Domain of Artificial Intelligence in Marketing: A Bibliometric Analysis
Literature
1.
Schultze, U., et al.: Living with monsters? social implications of algorithmic phenomena, hybrid agency, and the performativity of technology. In: Proceedings of IFIP WG 8.2 Working Conference on the Interaction of Information Systems and the Organization. December 11–12. San Francisco, CA, USA. (2018)
2.
Alter, S.: Work system theory: overview of core concepts, extensions, and challenges for the future. J. Assoc. Inf. Syst. 14(2), 72–121 (2013)
3.
Truex, D., Alter, S., Long, C.: Systems analysis for everyone else: empowering business professionals through a systems analysis method that fits their needs. In: ECIS (2010)
4.
5.
Alter, S.: The Work System Method: Connecting People, Processes, and IT for Business Results. Work System Press, Larkspur, USA (2006)
6.
Alter, S.: Defining information systems as work systems: implications for the IS field. Eur. J. Inf. Syst. 17, 448–469 (2008)CrossRef
7.
Iansiti, M., Lakhani, K.R.: Competing in the Age of AI: Strategy and Leadership When Algorithms and Networks Run the World. HBS Press, Cambridge, USA (2020)
8.
9.
Strozzi, F., et al.: Literature review on the ‘Smart Factory’concept using bibliometric tools. Int. J. Prod. Res. 55(22), 6572–6591 (2017)CrossRef
10.
Romero, M., et al.: Towards a characterisation of smart systems: a systematic literature review. Comput. Ind. 120, 103224 (2020). in pressCrossRef
11.
Elbanna, A.R., et al.: The Search for Smartness in Working, Living and Organising: Beyond the ‘Technomagic’. Inf. Syst. Frontiers 22(2), 275–280 (2020)CrossRef
12.
Langley, D.J., et al.: The internet of everything: smart things and their impact on business models. J. Bus. Res. 122, 853–863, January 2021
13.
Wolf, V., et al.: Establishing smart service systems is a challenge: a case study on pitfalls and implications. In: Wirtschaftsinformatik 2020 Zentrale Tracks (2020)
14.
Anke, J., et al.: Joining forces: understanding organizational roles in inter-organizational smart service systems engineering. In: Wirtschaftsinformatik 2020 Zentrale Tracks (2020)
15.
16.
17.
18.
Piech, C., et al.: Deep knowledge tracing. In: Advances in Neural Information Processing Systems, pp. 505–513 (2015)
19.
20.
21.
Metadata
Title
Using Work System Theory, Facets of Work, and Dimensions of Smartness to Characterize Applications and Impacts of Artificial Intelligence
Author
Steven Alter
Copyright Year
2020
Book
Re-imagining Diffusion and Adoption of Information Technology and Systems: A Continuing Conversation

Print ISBN: 978-3-030-64848-0

Electronic ISBN: 978-3-030-64849-7

Copyright Year: 2020

DOI
https://doi.org/10.1007/978-3-030-64849-7_4

Premium Partner

    Image Credits