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2018 | Book

System Concepts Read chapter Read first chapter

Wireless Mobility in Organizations

Utilizing Social, Individual, and Organizational Intelligence

Authors: Stephen C. Clark, Theodora Valvi

Publisher: Springer International Publishing

Book Series : Palgrave Studies in Democracy, Innovation, and Entrepreneurship for Growth

Part of: Springer Professional "Wirtschaft+Technik" , Springer Professional "Wirtschaft"

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About this book

This book investigates the intuitive application of strategic knowledge arbitrage and serendipity (SKARSE) principles by CEOs in their use of mobile electronic devices. CEOs of small to mid-sized organizations are responsible for the income, expenses, and profitability of their respective division and rely heavily on mobile devices for learning, knowledge management, and communication. This book explores the effects of mobile devices on the individual CEO, their interpersonal relationships, and culture. It will benefit students, academics, and business professionals recognize events that can add to knowledge and enhance management skills.

Table of Contents

Frontmatter
Chapter 1. System Concepts
Abstract
This chapter will begin by highlighting the importance of business and academic research. It will be followed by introducing a high-level overview of knowledge management. This includes the various definitions of knowledge management, goals of knowledge management, as well as the theoretical foundations of knowledge management. The chapter will then pivot to a related concept which is referred to as personal knowledge management. This overview will encompass the various constructs, learning activities, and corresponding relationship to strategic knowledge arbitrage and serendipity (SKARSE).
Stephen C. Clark, Theodora Valvi
Chapter 2. Winning the Game
Abstract
This chapter will begin with a thorough description of SKARSE which is also referred to as strategic knowledge arbitrage and strategic knowledge serendipity. This includes a high-level overview of this organizational skillset, definitions, concepts, and examples. SKARSE on the individual level will also be introduced. The chapter will then introduce emerging technologies including the affordances of mobile technologies. These concepts will morph into knowledge management as an identified paradigm shift. This further relates to the necessity of studying the CEO (chief executive officer) in order to fully understand the CEO. The chapter will conclude by providing an overview of the research methods’ framework.
Stephen C. Clark, Theodora Valvi
Chapter 3. Learning How to Learn
Abstract
The goal of this chapter is learning how to learn. This overview will include learning on the individual level, which includes reflection-based learning and the levels of learning: operational, tactical, and strategic. The chapter will progress into an overview of learning on the organizational level with the goal of showing relationships between the two. Learning how to learn will also introduce the broader concepts of knowledge, including definitions and interpretations from the micro and macro view. These concepts will evolve into the travel of knowledge, concepts of knowledge, and the kinds, types, qualities, and properties of knowledge. The properties of knowledge will then be explained as knowledge within the context of knowledge management.
Stephen C. Clark, Theodora Valvi
Chapter 4. Knowledge Management in Practice
Abstract
Knowledge management in practice is the overall objective of this chapter. Within this context, the authors provide the readers an overview and guidance on building a knowledge management system, organizational culture, and cultural shifts within the context of knowledge management. This includes the introduction of various models that have been introduced in business and academic literature pertaining to structure, culture, and technology. The chapter will conclude by bringing all the concepts together from Chaps. 1 to 4 through a deep dive into invention, innovation, and entrepreneurship. These three concepts will be inserted into processes of knowledge and strategic knowledge arbitrage and serendipity (SKARSE) components, processes, and strategies.
Stephen C. Clark, Theodora Valvi
Chapter 5. SKARSE in Business Management
Abstract
Strategic knowledge arbitrage and serendipity (SKARSE) in business management is essential in a knowledge economy. There are various models which support this statement including strategies, architecture, resources, systems, technology, intellectual capital, and knowledge management. The chapter will also provide support to position SKARSE as a direct means for organizations and their respective leaders to navigate through the technological revolution. This includes advancements in information and communication technology (ICT), mobile technologies, and smartphone technologies. The chapter will conclude by linking all topics that have been introduced thus far, both individually and collectively.
Stephen C. Clark, Theodora Valvi
Chapter 6. A Design Approach to Studying CEOs
Abstract
The objective of this chapter is to present the reader with a design approach or framework to studying chief executive officers (CEOs) within the context of knowledge management. More specifically the authors aim to present a robust design in an effort to research and address how and why CEOs use wireless mobile communication devices and what is their perceived usefulness. The sequential mix method design was the direct result of a 2009 qualitative pilot study which was conducted by the authors. In order to approach the design in a robust, collaborative manner, triangulation was a necessity; hence, both qualitative and quantitative methods were used. Case studies became a dominant theme while leveraging qualitative in-depth interviews within the context of the case.
Stephen C. Clark, Theodora Valvi
Chapter 7. Exploring the CEO
Abstract
The purpose of this chapter is to begin the exploration of the chief executive officer (CEO). The authors accomplished this within this chapter by presenting the pilot study. The study consisted of 33 semi-structured interviews which followed Spradley’s (The Ethnographic Interview. Harcourt, Brace Jovanovich College Publishers, 1979) domain analysis. The pilot explored three important areas of interest which include why networks are important, how technology drives and monitors interactions and innovations within a network, and the overall impact of networks on entrepreneurial outcomes and new venture performance. The results of the study presented several areas of interest such as serendipitous discoveries and productivity and process. Examples are displayed within the context of Spradley’s domain analysis of cause and effect. The primary research for the pilot can be found within the appendix.
Stephen C. Clark, Theodora Valvi
Chapter 8. Phase 1 (Qualitative) Results
Abstract
The ideas and common concepts derived from the transcripts were used to verify and support the generated categories and properties that evolved from the data. This resulted in the development of three categories (themes) and nine properties (sub-themes). The category cultural mobility evolution (CME) can best be described as the interdependencies between people and their environment. The category CME identified three properties. These are summarized in Table 8.1, and the following section will describe them in detail.
Stephen C. Clark, Theodora Valvi
Chapter 9. Navigating Through Our Journey
Constructing the Learning Log
Abstract
The objective of this chapter is to navigate the reader through the research journey. This includes the purpose of the literature, focusing on the why, and respective relationships. The connections within the study will emerge, which will highlight actions, design, and implementation. A matrix will form and will encompass reoccurring actions as well as other factors such as device, location, use, and effects. The chapter will continue to provide the reader with the rest of the development of the learning log in addition to how the learning log was diffused, managed, and inspected. An analysis of all the research questions and factors will conclude the chapter.
Stephen C. Clark, Theodora Valvi
Chapter 10. Effects on Individual CEOs
Abstract
The objective of this section is to present the reader with the effects of mobile devices on the individual chief executive officer (CEO), interpersonal relationships, and culture. Changes in practice occur using mobile devices. Knowledge workers and CEOs are considered one and the same. Through latent variable factor analysis, components emerge. Component 1 is absorbing information. Other factors also occurred such as cognition and intellect, reflection and learning, adaptations of learning and mobile devices, learning through problem solving, serendipity as an enhancement tool, and the process of serendipity compared to other actions. The chapter guides the reader to important areas of interest such as collective learning and face-to-face interactions, accessibility to knowledge traders and learning by hiring, and paradigm shifts within the context of mobile devices.
Stephen C. Clark, Theodora Valvi
Backmatter
Metadata
Title
Wireless Mobility in Organizations
Authors
Stephen C. Clark
Theodora Valvi
Copyright Year
2018
Electronic ISBN
978-3-319-42249-7
Print ISBN
978-3-319-42248-0
DOI
https://doi.org/10.1007/978-3-319-42249-7