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Soft Computing
Published in: Soft Computing 1/2010

01-01-2010 | Original Paper

A multi-granular linguistic model for management decision-making in performance appraisal

Authors: Rocío de Andrés, José Luis García-Lapresta, Luis Martínez

Published in: Soft Computing | Issue 1/2010

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Abstract

The performance appraisal is a relevant process to keep and improve the competitiveness of companies in nowadays. In spite of this relevance, the current performance appraisal models are not sufficiently well-defined either designed for the evaluation framework in which they are defined. This paper proposes a performance appraisal model where the assessments are modelled by means of linguistic information provided by different sets of reviewers in order to manage the uncertainty and subjectivity of such assessments. Therefore, the reviewers could express their assessments in different linguistic scales according to their knowledge about the evaluated employees, defining a multi-granular linguistic evaluation framework. Additionally, the proposed model will manage the multi-granular linguistic labels provided by appraisers in order to compute collective assessments about the employees that will be used by the management team to make the final decision about them.
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Metadata
Title
A multi-granular linguistic model for management decision-making in performance appraisal
Authors
Rocío de Andrés
José Luis García-Lapresta
Luis Martínez
Publication date
01-01-2010
Publisher
Springer-Verlag
Published in
Soft Computing / Issue 1/2010
Print ISSN: 1432-7643
Electronic ISSN: 1433-7479
DOI
https://doi.org/10.1007/s00500-008-0387-8

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