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Journal of Business and Psychology

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26-02-2020 | Original Paper

Are You Gossiping About Me? The Costs and Benefits of High Workplace Gossip Prevalence

Authors: Noriko Tan, Kai Chi Yam, Pengcheng Zhang, Douglas J. Brown

Published in: Journal of Business and Psychology | Issue 3/2021

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Abstract

Whereas organizational research has historically focused on the negative effects of workplace gossip behaviors, in this paper, we draw on social information processing theory to examine both the benefits and costs of perceived work-related gossip prevalence. On the one hand, we suggest that perceived work-related gossip prevalence is beneficial to employees’ job performance. Employees who perceive work-related gossip prevalence to be high should experience higher levels of performance pressure. Performance pressure, in turn, should be positively associated with higher job performance. At the same time, however, these same employees will also experience lower levels of psychological well-being due to the lack of emotional ties and trusting relationships that they have with co-workers. We furthermore suggest that both the positive and negative effects of perceived work-related gossip prevalence are moderated by the valence of the gossip prevalence, such that employees feel more performance pressure (and, in turn, higher job performance) and experience worse psychological well-being when the valence of their perceived gossip prevalence is negative.

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Title: Are You Gossiping About Me? The Costs and Benefits of High Workplace Gossip Prevalence
Authors: Noriko Tan
Kai Chi Yam
Pengcheng Zhang
Douglas J. Brown
Publication date: 26-02-2020
Publisher: Springer US
Published in: Journal of Business and Psychology / Issue 3/2021
Print ISSN: 0889-3268
Electronic ISSN: 1573-353X
DOI: https://doi.org/10.1007/s10869-020-09683-7

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