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Published in:
2022 | OriginalPaper | Chapter
37. Conceptual Background: Synthesized Key Insights
Author : Patrick Meyer
Published in: Managing Robotics in Retail
Publisher: Springer Fachmedien Wiesbaden
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Abstract
This chapter synthesizes key insights of extant literature and new insights gained within this dissertation concerning customers’, FSEs’ and retail managers’ antecedents to SR adoption. For this, two viewpoints are adopted. First, the higher-order antecedents of customers, FSEs and retail managers are mapped.