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2017 | OriginalPaper | Chapter

10. Corporate Social Responsibility

Authors : Joachim Zentes, Dirk Morschett, Hanna Schramm-Klein

Published in: Strategic Retail Management

Publisher: Springer Fachmedien Wiesbaden

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Abstract

Contemporary society expects companies to act responsibly and sustainably. This has led to the development of business ethics concepts, such as corporate social responsibility (CSR), which influence every activity in the retail value chain, both downstream and upstream. This chapter describes the ethical framework of CSR and its consequences for retailers.

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Title: Corporate Social Responsibility
Authors: Joachim Zentes
Dirk Morschett
Hanna Schramm-Klein
Publisher: Springer Fachmedien Wiesbaden
Book: Strategic Retail Management
Print ISBN: 978-3-658-10182-4

Electronic ISBN: 978-3-658-10183-1

Copyright Year: 2017
DOI: https://doi.org/10.1007/978-3-658-10183-1_10