Skip to main content
Top
Published in: International Review on Public and Nonprofit Marketing 1/2024

09-03-2023 | Original Article

Developing a framework for communications encouraging personal budgeting – a social marketing approach

Authors: Magdalena Cismaru, Onur Akdaş

Published in: International Review on Public and Nonprofit Marketing | Issue 1/2024

Log in

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

This article illustrates how a framework can be developed and used to guide social marketing communications encouraging personal budgeting but also how academics can promote behavior change by summarizing information of importance for the general population. Academic literature, books, and thirty personal budgeting campaigns were identified, reviewed, and analyzed to assess WHAT needs to be communicated in terms of personal budgeting and also HOW best communicate information about personal budgeting to different kind of target groups. Keywords, themes and messages were identified and revised, and a two-page Table summary framework for personal budgeting social marketing communications was proposed. This paper links practice with theory in a very original way. No theoretical framework for personal budgeting messages has been found in the existing literature; therefore a framework was proposed by combining knowledge from academia with practice. Whereas previous research generally suggests using existing theoretical frameworks to guide and/or evaluate communications, the current research also shows how practice can guide theory. Designers of such initiatives can use this research for inspiration, to proceed when theoretical frameworks are not available, to design solid interventions based on available data, and also to contribute toward bridging the gap between theory and practice. Individuals looking to improve their financial situation can benefit from having significant accumulated knowledge easily available to them. In the personal budgeting context, individuals suffering from financial distress and living paycheck-to-paycheck can benefit the most from this research.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Appendix
Available only for authorised users
Literature
go back to reference Andreasen, A. R. (1995). Marketing Social Change. Jossey-Bass. Andreasen, A. R. (1995). Marketing Social Change. Jossey-Bass.
go back to reference Antonides, G., Manon de Groot, I., & van Fred, W. (2011). Mental budgeting and the management of household finance. Journal of Economic Psychology, 32, 546–555.CrossRef Antonides, G., Manon de Groot, I., & van Fred, W. (2011). Mental budgeting and the management of household finance. Journal of Economic Psychology, 32, 546–555.CrossRef
go back to reference Grubman, J., Bollerud, K., & Holland, C. R. (2011). Motivating and helping the overspending client: A stages-of-change model. Journal of Financial Planning, 24(3), 60–67. Grubman, J., Bollerud, K., & Holland, C. R. (2011). Motivating and helping the overspending client: A stages-of-change model. Journal of Financial Planning, 24(3), 60–67.
go back to reference Hastings, J. S., & Shapiro, J. M. (2013). Fungibility and consumer choice: Evidence from commodity price shocks. Quarterly Journal of Economics, 128(4), 1449–1498.CrossRefPubMed Hastings, J. S., & Shapiro, J. M. (2013). Fungibility and consumer choice: Evidence from commodity price shocks. Quarterly Journal of Economics, 128(4), 1449–1498.CrossRefPubMed
go back to reference Hastings, J. S., & Shapiro, J. M. (2018). How are SNAP benefits spent? Evidence from a retail panel. American Economic Review, 108 No 12, 3493–3540.CrossRef Hastings, J. S., & Shapiro, J. M. (2018). How are SNAP benefits spent? Evidence from a retail panel. American Economic Review, 108 No 12, 3493–3540.CrossRef
go back to reference Heath, C., & Soll, J. B. (1996). Mental budgeting and consumer decisions. Journal of Consumer Research, 23(1), 40–52.CrossRef Heath, C., & Soll, J. B. (1996). Mental budgeting and consumer decisions. Journal of Consumer Research, 23(1), 40–52.CrossRef
go back to reference Henderson, P. W., & Peterson, R. A. (1992). Mental accounting and categorization. Organizational Behavior and Human Decision Processes, 51, 92–117.CrossRef Henderson, P. W., & Peterson, R. A. (1992). Mental accounting and categorization. Organizational Behavior and Human Decision Processes, 51, 92–117.CrossRef
go back to reference Kotler, P., & Lee, N. R. (2009). Up and out of powerty. Pearson Education Inc. Kotler, P., & Lee, N. R. (2009). Up and out of powerty. Pearson Education Inc.
go back to reference Prochaska, J. O., DiClemente, C. C., & Norcross, J. C. (1992). In search of how people change: Applications to addictive behaviors. American Psychologist, 47(9), 1102–1114.CrossRefPubMed Prochaska, J. O., DiClemente, C. C., & Norcross, J. C. (1992). In search of how people change: Applications to addictive behaviors. American Psychologist, 47(9), 1102–1114.CrossRefPubMed
go back to reference Prochaska, J. O., Norcross, J. C., & DiClemente, C. C. (1994). Changing for good (1st ed.). William Morrow and Co. Prochaska, J. O., Norcross, J. C., & DiClemente, C. C. (1994). Changing for good (1st ed.). William Morrow and Co.
go back to reference Rogers, R. (1983). Cognitive and physiological processes in fear-based attitude change: A revised theory of protection motivation. In J. Caccioppo & R. Petty (Eds.), Social psychophysiology: A sourcebook (pp. 153–176). Guilford. Rogers, R. (1983). Cognitive and physiological processes in fear-based attitude change: A revised theory of protection motivation. In J. Caccioppo & R. Petty (Eds.), Social psychophysiology: A sourcebook (pp. 153–176). Guilford.
go back to reference Rogers, R. W., & Prentice-Dunn, S. (1997). Protection motivation theory. In D. S. Gochman (Ed.), Handbook of health behavior research 1: Personal and social determinants (pp. 113–132). Plenum Press. Rogers, R. W., & Prentice-Dunn, S. (1997). Protection motivation theory. In D. S. Gochman (Ed.), Handbook of health behavior research 1: Personal and social determinants (pp. 113–132). Plenum Press.
go back to reference Shockey, S., & Seiling, S. B. (2004). Moving into action: Application of the transtheoretical model of behavior change to financial education. Journal of Financial Counseling and Planning, 15(1). https://ssrn.com/abstract=2260467. Accessed 1 May 2022. Shockey, S., & Seiling, S. B. (2004). Moving into action: Application of the transtheoretical model of behavior change to financial education. Journal of Financial Counseling and Planning, 15(1). https://​ssrn.​com/​abstract=​2260467. Accessed 1 May 2022.
go back to reference Thaler, R. (1985). Mental accounting and consumer choice. Marketing Science, 4(3), 199–214.CrossRef Thaler, R. (1985). Mental accounting and consumer choice. Marketing Science, 4(3), 199–214.CrossRef
go back to reference Thaler, R. (1999). Mental accounting matters. Journal of Behavioral Decision Making, 12, 183–206.CrossRef Thaler, R. (1999). Mental accounting matters. Journal of Behavioral Decision Making, 12, 183–206.CrossRef
go back to reference Witte, K. (1992). Putting the fear back into fear appeals: The extended parallel process model. Communication Monographs, 59, 329–349.CrossRef Witte, K. (1992). Putting the fear back into fear appeals: The extended parallel process model. Communication Monographs, 59, 329–349.CrossRef
go back to reference Witte, K. (1998). Fear as motivator, fear as inhibitor: Using the extended parallel process model to explain fear appeal successes and failures. In P. A. Andersen & L. K. Guerrero (Eds.), Handbook of communication and emotion: Research, theory, applications, and contexts (pp. 423–450). Academic. Witte, K. (1998). Fear as motivator, fear as inhibitor: Using the extended parallel process model to explain fear appeal successes and failures. In P. A. Andersen & L. K. Guerrero (Eds.), Handbook of communication and emotion: Research, theory, applications, and contexts (pp. 423–450). Academic.
go back to reference Xiao, J. J., O’Neill, B., Prochaska, J., Kerbel, C., Brennan, P., & Bristow, B. (2004). A consumer education program based on the Transtheoretical Model of Change. International Journal of Consumer Studies, 28(1), 55–65.CrossRef Xiao, J. J., O’Neill, B., Prochaska, J., Kerbel, C., Brennan, P., & Bristow, B. (2004). A consumer education program based on the Transtheoretical Model of Change. International Journal of Consumer Studies, 28(1), 55–65.CrossRef
go back to reference Zhang, C. Y., & Sussman, A. B. (2017). The role of mental accounting in household spending and investing decisions. Client psychology. Wiley, Chicago Booth Research Paper. (19 – 07). Zhang, C. Y., & Sussman, A. B. (2017). The role of mental accounting in household spending and investing decisions. Client psychology. Wiley, Chicago Booth Research Paper. (19 – 07).
go back to reference Zhang, C. Y., & Sussman, A. B. (2018). Perspectives on mental accounting: An exploration of budgeting and investing. Financial Planning Review, 1(1-2), e1011. Zhang, C. Y., & Sussman, A. B. (2018). Perspectives on mental accounting: An exploration of budgeting and investing. Financial Planning Review, 1(1-2), e1011.
Metadata
Title
Developing a framework for communications encouraging personal budgeting – a social marketing approach
Authors
Magdalena Cismaru
Onur Akdaş
Publication date
09-03-2023
Publisher
Springer Berlin Heidelberg
Published in
International Review on Public and Nonprofit Marketing / Issue 1/2024
Print ISSN: 1865-1984
Electronic ISSN: 1865-1992
DOI
https://doi.org/10.1007/s12208-023-00367-5

Other articles of this Issue 1/2024

International Review on Public and Nonprofit Marketing 1/2024 Go to the issue