Skip to main content
Top

2019 | OriginalPaper | Chapter

Experiencing Virtual Reality in Heritage Attractions: Perceptions of Elderly Users

Authors : M. Claudia tom Dieck, Timothy Jung, Eleni Michopoulou

Published in: Augmented Reality and Virtual Reality

Publisher: Springer International Publishing

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

Recently, there has been an increased interest in the opportunities of virtual reality (VR) for the enhancement of the tourism experience. However, few studies have qualitatively explored the experience from elderly tourists perspective. Latest technology needs to be relevant and easy to use for elderly users in order to be accepted. Therefore, this study aims to examine the impact of VR on elderly tourists’ experience. In order to achieve the aim, the present study conducted 23 interviews with elderly tourists at a cultural heritage tourism attraction in the UK. Interviews were analysed using thematic analysis and findings revealed impacts of VR onto elderly visitors’ experience as well as requirements with regards to VR applications within cultural heritage sites. There has been an overall positive attitude towards the use of VR among elderly visitors and strong intentions to return as a result of experiencing VR.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literature
go back to reference Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101.CrossRef Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101.CrossRef
go back to reference Charness, N., & Boot, W. R. (2009). Aging and information technology use. Current Directions in Psychological Science, 18(5), 253–258.CrossRef Charness, N., & Boot, W. R. (2009). Aging and information technology use. Current Directions in Psychological Science, 18(5), 253–258.CrossRef
go back to reference Charness, N., & Holley, P. (2004). The new media and older adults: Usable and useful? American Behavioral Scientist, 48(4), 416–433.CrossRef Charness, N., & Holley, P. (2004). The new media and older adults: Usable and useful? American Behavioral Scientist, 48(4), 416–433.CrossRef
go back to reference Gibson, W. J., & Brown, A. (2009). Working with qualitative data. London: Sage.CrossRef Gibson, W. J., & Brown, A. (2009). Working with qualitative data. London: Sage.CrossRef
go back to reference Han, D. I., Jung, T., & Gibson, A. (2014). Dublin AR: Implementing augmented reality in tourism. In Z. Xiang & I. Tussyadiah (Eds.), Information and comunication technolgies in tourism 2014 (pp. 511–523). Vienna: Springer. Han, D. I., Jung, T., & Gibson, A. (2014). Dublin AR: Implementing augmented reality in tourism. In Z. Xiang & I. Tussyadiah (Eds.), Information and comunication technolgies in tourism 2014 (pp. 511–523). Vienna: Springer.
go back to reference Huang, Y. C., Backman, K. F., Backman, S. J., & Chang, L. L. (2016). Exploring the implications of virtual reality technology in tourism marketing: An integrated research framework. International Journal of Tourism Research, 18(2), 116–128.CrossRef Huang, Y. C., Backman, K. F., Backman, S. J., & Chang, L. L. (2016). Exploring the implications of virtual reality technology in tourism marketing: An integrated research framework. International Journal of Tourism Research, 18(2), 116–128.CrossRef
go back to reference Jung, T., tom Dieck, M. C., Lee, H., & Chung, N. (2016). Effects of virtual reality and augmented reality on visitor experiences in museum. In A. Inversini & R. Schegg (Eds.), Information and communication technologies in tourism (pp. 621–635). Heidelberg: Springer.CrossRef Jung, T., tom Dieck, M. C., Lee, H., & Chung, N. (2016). Effects of virtual reality and augmented reality on visitor experiences in museum. In A. Inversini & R. Schegg (Eds.), Information and communication technologies in tourism (pp. 621–635). Heidelberg: Springer.CrossRef
go back to reference Jung, T. H., & tom Dieck, M. C. (2017). Augmented reality, virtual reality and 3D printing for the co-creation of value for the visitor experience at cultural heritage places. Journal of Place Management and Development, 10(2), 140–151.CrossRef Jung, T. H., & tom Dieck, M. C. (2017). Augmented reality, virtual reality and 3D printing for the co-creation of value for the visitor experience at cultural heritage places. Journal of Place Management and Development, 10(2), 140–151.CrossRef
go back to reference Kotler, P., Bowen, J., & Makens, J. (2010). Marketing for hospitality in tourism (5th ed.). Upper Saddle River: Prentice Hall. Kotler, P., Bowen, J., & Makens, J. (2010). Marketing for hospitality in tourism (5th ed.). Upper Saddle River: Prentice Hall.
go back to reference Leue, M., Jung, T., & tom Dieck, D. (2015). Google glass augmented reality: Generic learning outcomes for art galleries. In I. Tussyadiah & A. Invesini (Eds.), Information and communication technologies in tourism 2015 (pp. 463–476). Heidelberg: Springer. Leue, M., Jung, T., & tom Dieck, D. (2015). Google glass augmented reality: Generic learning outcomes for art galleries. In I. Tussyadiah & A. Invesini (Eds.), Information and communication technologies in tourism 2015 (pp. 463–476). Heidelberg: Springer.
go back to reference Neuhofer, B., Buhalis, D., & Ladkin, A. (2014). A typology of technology-enhanced tourism experiences. International Journal of Tourism Research, 16(4), 340–350.CrossRef Neuhofer, B., Buhalis, D., & Ladkin, A. (2014). A typology of technology-enhanced tourism experiences. International Journal of Tourism Research, 16(4), 340–350.CrossRef
go back to reference Quan-Haase, A., Martin, K., & Schreurs, K. (2016). Interviews with digital seniors: ICT use in the context of everyday life. Information, Communication & Society, 19(5), 691–707.CrossRef Quan-Haase, A., Martin, K., & Schreurs, K. (2016). Interviews with digital seniors: ICT use in the context of everyday life. Information, Communication & Society, 19(5), 691–707.CrossRef
go back to reference tom Dieck, M. C., & Jung, T. (2016). Value of augmented reality to enhance the visitor experience: A case study of Manchester Jewish Museum. eReview of Tourism Research, 1–5. tom Dieck, M. C., & Jung, T. (2016). Value of augmented reality to enhance the visitor experience: A case study of Manchester Jewish Museum. eReview of Tourism Research, 1–5.
go back to reference tom Dieck, D., tom Dieck, M. C., Moorhouse, N., & Jung, T. (2018). Tourists’ virtual reality adoption: An exploratory study from Lake District National Park, Leisure studies.CrossRef tom Dieck, D., tom Dieck, M. C., Moorhouse, N., & Jung, T. (2018). Tourists’ virtual reality adoption: An exploratory study from Lake District National Park, Leisure studies.CrossRef
go back to reference Tredinnick, L. (2018). Virtual realities in the business world. Business Information Review, 35(1), 39–42.CrossRef Tredinnick, L. (2018). Virtual realities in the business world. Business Information Review, 35(1), 39–42.CrossRef
go back to reference Tussyadiah, I. P., Wang, D., & Jia, C. H. (2017). Virtual reality and attitudes toward tourism destinations. In R. Schegg & B. Stangl (Eds.), Information and communication technologies in tourism 2017. Heidelberg: Springer. Tussyadiah, I. P., Wang, D., & Jia, C. H. (2017). Virtual reality and attitudes toward tourism destinations. In R. Schegg & B. Stangl (Eds.), Information and communication technologies in tourism 2017. Heidelberg: Springer.
Metadata
Title
Experiencing Virtual Reality in Heritage Attractions: Perceptions of Elderly Users
Authors
M. Claudia tom Dieck
Timothy Jung
Eleni Michopoulou
Copyright Year
2019
DOI
https://doi.org/10.1007/978-3-030-06246-0_7

Premium Partner