Skip to main content
Top
Published in: Marketing Letters 3/2016

01-09-2016

From digital media influencers to celebrity endorsers: attributions drive endorser effectiveness

Authors: Sommer Kapitan, David H. Silvera

Published in: Marketing Letters | Issue 3/2016

Log in

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

We propose that attributions about an endorser truly liking, using, or desiring a promoted product mediate the relationship between source and message factors and persuasion via endorsement. In this paper, we integrate the persuasion literature into a framework for examining endorser effectiveness via focus factors (e.g., involvement, cognitive load) that determine whether a consumer thinks carefully or superficially about a message, and lead consumers to rely on different source and message elements (e.g., source attractiveness, argument strength). These elements then influence attributional processing. Correspondent inferences about an endorser can lead to enhanced advertisement and brand attitudes, and spur either fleeting identification with the endorsement or more enduring internalization (Kelman, The Public Opinion Quarterly 25:57–78, 1961) of the endorser’s message as a consumer’s own. Implications of our framework and research directions are discussed.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literature
go back to reference Berger, J., & Heath, C. (2008). Who drives divergence? Identity signaling, outgroup dissimilarity, and abandonment of cultural tastes. Journal of Personality and Social Psychology, 95(3), 593–607.CrossRef Berger, J., & Heath, C. (2008). Who drives divergence? Identity signaling, outgroup dissimilarity, and abandonment of cultural tastes. Journal of Personality and Social Psychology, 95(3), 593–607.CrossRef
go back to reference Berger, J., & Ward, M. (2010). Subtle signals of inconspicuous consumption. Journal of Consumer Research, 37, 555–569.CrossRef Berger, J., & Ward, M. (2010). Subtle signals of inconspicuous consumption. Journal of Consumer Research, 37, 555–569.CrossRef
go back to reference Biswas, D., Biswas, A., & Das, N. (2006). The differential effects of celebrity and expert endorsements on consumer risk perceptions. Journal of Advertising, 35(2), 17–31.CrossRef Biswas, D., Biswas, A., & Das, N. (2006). The differential effects of celebrity and expert endorsements on consumer risk perceptions. Journal of Advertising, 35(2), 17–31.CrossRef
go back to reference Byrne, A., Whitehead, M., & Breen, S. (2003). The naked truth of celebrity endorsement. British Food Journal, 105(4/5), 288–296.CrossRef Byrne, A., Whitehead, M., & Breen, S. (2003). The naked truth of celebrity endorsement. British Food Journal, 105(4/5), 288–296.CrossRef
go back to reference Choi, S. M., & Rifon, N. J. (2012). It is a match: the impact of congruence between celebrity image and consumer ideal self on endorsement effectiveness. Psychology and Marketing, 29(9), 639–650.CrossRef Choi, S. M., & Rifon, N. J. (2012). It is a match: the impact of congruence between celebrity image and consumer ideal self on endorsement effectiveness. Psychology and Marketing, 29(9), 639–650.CrossRef
go back to reference Cronley, M. L., Kardes, F. R., Goddard, P., & Houghton, D. C. (1999). Endorsing products for the money: the role of correspondence bias in celebrity advertising. In E. J. Arnould & L. M. Scott (Eds.), Advances in consumer research (Vol. 26, pp. 627–631). Provo: Association for Consumer Research. Cronley, M. L., Kardes, F. R., Goddard, P., & Houghton, D. C. (1999). Endorsing products for the money: the role of correspondence bias in celebrity advertising. In E. J. Arnould & L. M. Scott (Eds.), Advances in consumer research (Vol. 26, pp. 627–631). Provo: Association for Consumer Research.
go back to reference Cronley, M. L., Mantel, S. P., & Kardes, F. R. (2010). Effects of accuracy motivation and need to evaluate on mode of attitude formation and attitude-behavior consistency. Journal of Consumer Psychology, 20, 274–281.CrossRef Cronley, M. L., Mantel, S. P., & Kardes, F. R. (2010). Effects of accuracy motivation and need to evaluate on mode of attitude formation and attitude-behavior consistency. Journal of Consumer Psychology, 20, 274–281.CrossRef
go back to reference DeSarbo, W. D., & Harshman, R. A. (1985). Celebrity-brand congruence analysis. Current Issues & Research in Advertising, 2, 17–54. DeSarbo, W. D., & Harshman, R. A. (1985). Celebrity-brand congruence analysis. Current Issues & Research in Advertising, 2, 17–54.
go back to reference Erdogan, B. Z. (1999). Celebrity endorsement: a literature review. Journal of Marketing Management, 15, 291–314.CrossRef Erdogan, B. Z. (1999). Celebrity endorsement: a literature review. Journal of Marketing Management, 15, 291–314.CrossRef
go back to reference Fiske, S., & Taylor, S. (1991). Attribution theory. Social cognition (pp. 22–41). Reading: Addison-Wesley. Fiske, S., & Taylor, S. (1991). Attribution theory. Social cognition (pp. 22–41). Reading: Addison-Wesley.
go back to reference Frieden, J. B. (1984). Advertising spokesperson effects: an examination of endorser type and gender on two audiences. Journal of Advertising Research, 24, 33–41. Frieden, J. B. (1984). Advertising spokesperson effects: an examination of endorser type and gender on two audiences. Journal of Advertising Research, 24, 33–41.
go back to reference Friestad, M., & Wright, P. (1994). The persuasion knowledge model: how people cope with persuasion attempts. Journal of Consumer Research, 21, 1–31.CrossRef Friestad, M., & Wright, P. (1994). The persuasion knowledge model: how people cope with persuasion attempts. Journal of Consumer Research, 21, 1–31.CrossRef
go back to reference Gilbert, D. T., & Malone, P. S. (1995). The correspondence bias. Psychological Bulletin, 117(1), 21–38.CrossRef Gilbert, D. T., & Malone, P. S. (1995). The correspondence bias. Psychological Bulletin, 117(1), 21–38.CrossRef
go back to reference Gilbert, D. T., Krull, D. S., & Pelham, B. W. (1988). Of thoughts unspoken: social inference and the self-regulation of behavior. Journal of Personality and Social Psychology, 55, 685–694.CrossRef Gilbert, D. T., Krull, D. S., & Pelham, B. W. (1988). Of thoughts unspoken: social inference and the self-regulation of behavior. Journal of Personality and Social Psychology, 55, 685–694.CrossRef
go back to reference Goldsmith, R. E., Lafferty, B. A., & Newell, S. J. (2000). The impact of corporate credibility and celebrity credibility on consumer reaction to advertisements and brands. Journal of Advertising, 29(3), 43–54.CrossRef Goldsmith, R. E., Lafferty, B. A., & Newell, S. J. (2000). The impact of corporate credibility and celebrity credibility on consumer reaction to advertisements and brands. Journal of Advertising, 29(3), 43–54.CrossRef
go back to reference Hovland, C. I., & Weiss, W. (1951). The influence of source credibility on communication effectiveness. The Public Opinion Quarterly, 15(4), 635–650.CrossRef Hovland, C. I., & Weiss, W. (1951). The influence of source credibility on communication effectiveness. The Public Opinion Quarterly, 15(4), 635–650.CrossRef
go back to reference Kamins, M. A. (1990). An investigation into the ‘match-up’ hypothesis in celebrity advertising: when beauty may be only skin deep. Journal of Advertising, 19(1), 4–13.CrossRef Kamins, M. A. (1990). An investigation into the ‘match-up’ hypothesis in celebrity advertising: when beauty may be only skin deep. Journal of Advertising, 19(1), 4–13.CrossRef
go back to reference Kamins, M. A., & Gupta, K. (1994). Congruence between spokesperson and product type: a match-up hypothesis perspective. Psychology and Marketing, 11(1), 4–13. Kamins, M. A., & Gupta, K. (1994). Congruence between spokesperson and product type: a match-up hypothesis perspective. Psychology and Marketing, 11(1), 4–13.
go back to reference Kang, Y., & Herr, P. M. (2006). Beauty and the beholder: toward an integrative model of communication source effects. Journal of Consumer Research, 33, 123–130.CrossRef Kang, Y., & Herr, P. M. (2006). Beauty and the beholder: toward an integrative model of communication source effects. Journal of Consumer Research, 33, 123–130.CrossRef
go back to reference Kardes, F. R., Kalyanaram, G., Chandrashekaran, M., & Dornoff, R. J. (1993). Brand retrieval, consideration set composition, consumer choice, and the pioneering advantage. The Journal of Consumer Research, 20(1), 62–75. Kardes, F. R., Kalyanaram, G., Chandrashekaran, M., & Dornoff, R. J. (1993). Brand retrieval, consideration set composition, consumer choice, and the pioneering advantage. The Journal of Consumer Research, 20(1), 62–75.
go back to reference Kelman, H. C. (1961). Processes of opinion change. The Public Opinion Quarterly, 25(1), 57–78.CrossRef Kelman, H. C. (1961). Processes of opinion change. The Public Opinion Quarterly, 25(1), 57–78.CrossRef
go back to reference Khale, L. R., & Homer, P. M. (1985). Physical attractiveness of the celebrity endorser: a social adaptation perspective. Journal of Consumer Research, 11, 954–961.CrossRef Khale, L. R., & Homer, P. M. (1985). Physical attractiveness of the celebrity endorser: a social adaptation perspective. Journal of Consumer Research, 11, 954–961.CrossRef
go back to reference Langmeyer, L., & Walker, M. (1991). A first step to identify the meaning in celebrity endorsers. Advances in Consumer Research, 18, 364–371. Langmeyer, L., & Walker, M. (1991). A first step to identify the meaning in celebrity endorsers. Advances in Consumer Research, 18, 364–371.
go back to reference Lee, J., & Thorson, E. (2008). The impact of celebrity-product incongruence on the effectiveness of product endorsement. Journal of Advertising Research, 48, 433–449.CrossRef Lee, J., & Thorson, E. (2008). The impact of celebrity-product incongruence on the effectiveness of product endorsement. Journal of Advertising Research, 48, 433–449.CrossRef
go back to reference Louie, T. A., & Obermiller, C. (2002). Consumer response to a firm’s endorser (dis)association decisions. Journal of Advertising, 31(4), 41–52.CrossRef Louie, T. A., & Obermiller, C. (2002). Consumer response to a firm’s endorser (dis)association decisions. Journal of Advertising, 31(4), 41–52.CrossRef
go back to reference Mandler, G. (1982). The structure of value: Accounting for taste. In M. S. Clark & S. T. Fiske (Eds.), Affect and Cognition: The Seventeenth Annual Carnegie Symposium on Cognition (pp. 3–33). Erlbaum: New York. Mandler, G. (1982). The structure of value: Accounting for taste. In M. S. Clark & S. T. Fiske (Eds.), Affect and Cognition: The Seventeenth Annual Carnegie Symposium on Cognition (pp. 3–33). Erlbaum: New York.
go back to reference McCracken, G. (1989). Who is the celebrity endorser? Cultural foundation of the endorsement process. Journal of Consumer Research, 16, 310–321.CrossRef McCracken, G. (1989). Who is the celebrity endorser? Cultural foundation of the endorsement process. Journal of Consumer Research, 16, 310–321.CrossRef
go back to reference McGuire, W. J. (1969). The nature of attitudes and attitude change. In G. Lindzey & E. Aronson (Eds.), The handbook of social psychology (2nd ed., Vol. 3, pp. 136–314). Reading: Addison-Wesley. McGuire, W. J. (1969). The nature of attitudes and attitude change. In G. Lindzey & E. Aronson (Eds.), The handbook of social psychology (2nd ed., Vol. 3, pp. 136–314). Reading: Addison-Wesley.
go back to reference Mehta, A. (1994). How advertising response modeling (ARM) can increase ad effectiveness. Journal of Advertising Research, 34, 62–74. Mehta, A. (1994). How advertising response modeling (ARM) can increase ad effectiveness. Journal of Advertising Research, 34, 62–74.
go back to reference Miller, A. G. (1970). Role of physical attractiveness in impression formation. Psychonomic Science, 19(4), 241–243.CrossRef Miller, A. G. (1970). Role of physical attractiveness in impression formation. Psychonomic Science, 19(4), 241–243.CrossRef
go back to reference Misra, S., & Beatty, S. E. (1990). Celebrity spokesperson and brand congruence: an assessment of recall and affect. Journal of Business Research, 21, 159–173.CrossRef Misra, S., & Beatty, S. E. (1990). Celebrity spokesperson and brand congruence: an assessment of recall and affect. Journal of Business Research, 21, 159–173.CrossRef
go back to reference Moore, D. J., Mowen, J. C., & Reardon, R. (1994). Multiple sources in advertising appeals: when product endorsers are paid by the advertising sponsor. Journal of the Academy of Marketing Science, 22(3), 234–243.CrossRef Moore, D. J., Mowen, J. C., & Reardon, R. (1994). Multiple sources in advertising appeals: when product endorsers are paid by the advertising sponsor. Journal of the Academy of Marketing Science, 22(3), 234–243.CrossRef
go back to reference Morris, M. W., & Peng, K. (1994). Culture and cause: American and Chinese attributions for social and physical events. Journal of Personality and Social Psychology, 67(6), 949–971.CrossRef Morris, M. W., & Peng, K. (1994). Culture and cause: American and Chinese attributions for social and physical events. Journal of Personality and Social Psychology, 67(6), 949–971.CrossRef
go back to reference Myers-Levy, J., & Tybout, A. M. (1989). Schema congruity as a basis for product evaluation. The Journal of Consumer Research, 16(1), 39–54. Myers-Levy, J., & Tybout, A. M. (1989). Schema congruity as a basis for product evaluation. The Journal of Consumer Research, 16(1), 39–54.
go back to reference Norton, M. I., Frost, J. H., & Ariely, D. (2007). Less is more: The lure of ambiguity, or why familiarity breeds contempt. Journal of Personality and Social Psychology, 92(1), 97–105. Norton, M. I., Frost, J. H., & Ariely, D. (2007). Less is more: The lure of ambiguity, or why familiarity breeds contempt. Journal of Personality and Social Psychology, 92(1), 97–105.
go back to reference Ohanian, R. (1991). The impact of celebrity spokespersons’ perceived image on consumers’ intention to purchase. Journal of Advertising Research, 31(1), 46–54. Ohanian, R. (1991). The impact of celebrity spokespersons’ perceived image on consumers’ intention to purchase. Journal of Advertising Research, 31(1), 46–54.
go back to reference Parekh, H., & Kanekar, S. (1994). The physical attractiveness stereotype in a consumer-related situation. The Journal of Social Psychology, 134(4), 297–300.CrossRef Parekh, H., & Kanekar, S. (1994). The physical attractiveness stereotype in a consumer-related situation. The Journal of Social Psychology, 134(4), 297–300.CrossRef
go back to reference Park, C. W., & Young, S. M. (1986). Consumer response to television commercials: the impact of involvement and background music on brand attitude formation. Journal of Marketing Research, 23, 11–24.CrossRef Park, C. W., & Young, S. M. (1986). Consumer response to television commercials: the impact of involvement and background music on brand attitude formation. Journal of Marketing Research, 23, 11–24.CrossRef
go back to reference Pechmann, C. (1992). Predicting when two-sided ads will be more effective than one-sided ads: the role of correlational and correspondent inferences. Journal of Marketing Research, 29(4), 441–453.CrossRef Pechmann, C. (1992). Predicting when two-sided ads will be more effective than one-sided ads: the role of correlational and correspondent inferences. Journal of Marketing Research, 29(4), 441–453.CrossRef
go back to reference Petty, R. E., & Cacioppo, J. T. (1984). The effects of involvement on responses to argument quantity and quality: central and peripheral routes to persuasion. Journal of Personality and Social Psychology, 46(1), 69–81.CrossRef Petty, R. E., & Cacioppo, J. T. (1984). The effects of involvement on responses to argument quantity and quality: central and peripheral routes to persuasion. Journal of Personality and Social Psychology, 46(1), 69–81.CrossRef
go back to reference Petty, R. E., & Cacioppo, J. T. (1986). Communication and persuasion. New York: Springer.CrossRef Petty, R. E., & Cacioppo, J. T. (1986). Communication and persuasion. New York: Springer.CrossRef
go back to reference Petty, R. E., Cacioppo, J. T., & Schumann. (1983). Central and peripheral routes to advertising effectiveness: the moderating role of involvement. Journal of Consumer Research, 10(2), 135–146.CrossRef Petty, R. E., Cacioppo, J. T., & Schumann. (1983). Central and peripheral routes to advertising effectiveness: the moderating role of involvement. Journal of Consumer Research, 10(2), 135–146.CrossRef
go back to reference Premeaux, S. R. (2005). The attitudes of middle class male and female consumers regarding the effectiveness of celebrity endorsers. Journal of Promotion Management, 11(4), 33–48.CrossRef Premeaux, S. R. (2005). The attitudes of middle class male and female consumers regarding the effectiveness of celebrity endorsers. Journal of Promotion Management, 11(4), 33–48.CrossRef
go back to reference Priester, J. R., & Petty, R. E. (2003). The influence of spokesperson trustworthiness on message elaboration, attitude strength, and advertising effectiveness. Journal of Consumer Psychology, 13(4), 408–421.CrossRef Priester, J. R., & Petty, R. E. (2003). The influence of spokesperson trustworthiness on message elaboration, attitude strength, and advertising effectiveness. Journal of Consumer Psychology, 13(4), 408–421.CrossRef
go back to reference Rudolph, H. (1947). Attention and interest factors in advertising. New York: Printers’ Ink. Rudolph, H. (1947). Attention and interest factors in advertising. New York: Printers’ Ink.
go back to reference Sanbonmatsu, D. M., & Kardes, F. R. (1988). The effects of physiological arousal on information processing and persuasion. Journal of Consumer Research, 15, 379–385.CrossRef Sanbonmatsu, D. M., & Kardes, F. R. (1988). The effects of physiological arousal on information processing and persuasion. Journal of Consumer Research, 15, 379–385.CrossRef
go back to reference Sanbonmatsu, D. M., Mazur, D., Pfieffer, B. E., Kardes, F. R., & Posavac, S. S. (2012). The less the public knows the better? The effects of increased knowledge on celebrity evaluations. Basic and Applied Social Psychology, 34, 499–507.CrossRef Sanbonmatsu, D. M., Mazur, D., Pfieffer, B. E., Kardes, F. R., & Posavac, S. S. (2012). The less the public knows the better? The effects of increased knowledge on celebrity evaluations. Basic and Applied Social Psychology, 34, 499–507.CrossRef
go back to reference Settle, R. B., & Gordon, L. L. (1974). Attribution theory and advertiser credibility. Journal of Marketing Research, 11(2), 181–185.CrossRef Settle, R. B., & Gordon, L. L. (1974). Attribution theory and advertiser credibility. Journal of Marketing Research, 11(2), 181–185.CrossRef
go back to reference Silvera, D. H., & Austad, B. (2004). Factors predicting the effectiveness of celebrity endorsement advertisements. European Journal of Marketing, 38(11/12), 1509–1526.CrossRef Silvera, D. H., & Austad, B. (2004). Factors predicting the effectiveness of celebrity endorsement advertisements. European Journal of Marketing, 38(11/12), 1509–1526.CrossRef
go back to reference Sorum, K. A., Grape, K. M., & Silvera, D. H. (2003). Do dispositional attributions regarding peer endorsers influence product evaluations? Scandinavian Journal of Psychology, 44, 39–46.CrossRef Sorum, K. A., Grape, K. M., & Silvera, D. H. (2003). Do dispositional attributions regarding peer endorsers influence product evaluations? Scandinavian Journal of Psychology, 44, 39–46.CrossRef
go back to reference Sparkman, R. M. (1982). The discounting principle in the perception of advertising. In M. Andrew (Ed.), Advances in consumer research (Vol. 9, pp. 277–280). Ann Arbor: Association for Consumer Research. Sparkman, R. M. (1982). The discounting principle in the perception of advertising. In M. Andrew (Ed.), Advances in consumer research (Vol. 9, pp. 277–280). Ann Arbor: Association for Consumer Research.
go back to reference St. James, M. (2004). The use of celebrities in advertising high-tech products: technology association’s impact on advertising effectiveness. Dissertation, The George Washington University. St. James, M. (2004). The use of celebrities in advertising high-tech products: technology association’s impact on advertising effectiveness. Dissertation, The George Washington University.
go back to reference Till, B. D. (1998). Using celebrity endorsers effectively: lessons from associative learning. The Journal of Product and Brand Management, 7(5), 400.CrossRef Till, B. D. (1998). Using celebrity endorsers effectively: lessons from associative learning. The Journal of Product and Brand Management, 7(5), 400.CrossRef
go back to reference Till, B. D., & Busler, M. (2000). The match-up hypothesis: physical attractiveness, expertise, and the role of fit on brand attitude, purchase intent and brand beliefs. Journal of Advertising, 14(3), 1–13.CrossRef Till, B. D., & Busler, M. (2000). The match-up hypothesis: physical attractiveness, expertise, and the role of fit on brand attitude, purchase intent and brand beliefs. Journal of Advertising, 14(3), 1–13.CrossRef
Metadata
Title
From digital media influencers to celebrity endorsers: attributions drive endorser effectiveness
Authors
Sommer Kapitan
David H. Silvera
Publication date
01-09-2016
Publisher
Springer US
Published in
Marketing Letters / Issue 3/2016
Print ISSN: 0923-0645
Electronic ISSN: 1573-059X
DOI
https://doi.org/10.1007/s11002-015-9363-0

Other articles of this Issue 3/2016

Marketing Letters 3/2016 Go to the issue