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1988 | OriginalPaper | Chapter

Implementing Cultural Change in the National Health Service of the UK: Implications for Staff & Resourcing Policy

Author : Peter Spurgeon

Published in: Creating the Competitive Edge through Human Resource Applications

Publisher: Springer US

Included in: Professional Book Archive

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A background of economic stringency and constraint upon public spending led to the government initiating the Griffiths inquiry into the operation of the National Health Service (NHS) (Griffiths Report, 1983). This report highlighted several major concerns about the management of the NHS. In particular, aspects such as the appropriateness of financial control Systems, sensitivity to the consumer viewpoint and a lack of individual accountability were identified.

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Metadata
Title
Implementing Cultural Change in the National Health Service of the UK: Implications for Staff & Resourcing Policy
Author
Peter Spurgeon
Copyright Year
1988
Publisher
Springer US
Book
Creating the Competitive Edge through Human Resource Applications

Print ISBN: 978-1-4612-8270-9

Electronic ISBN: 978-1-4613-0969-7

Copyright Year: 1988

DOI
https://doi.org/10.1007/978-1-4613-0969-7_21