2003 | OriginalPaper | Chapter
SEW Usocome: Consistent Management Quality in Operations
Authors : Prof. Christoph H. Loch, Prof. Ludo Van der Heyden, Prof. Luk N. Van Wassenhove, Prof. Dr. Arnd Huchzermeier, Cedric Escalle
Published in: Industrial Excellence
Publisher: Springer Berlin Heidelberg
Included in: Professional Book Archive
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The SEW Haguenau site shows the value of consistency in operations: for over 10 years, Mr. Munzenhuter and his management team have stuck with their Perfambiance program. This program is based on the philosophy that demanding operational targets will be more easily met if management provides workers with an excellent working environment. The result is a site that excels in the pillars of our management quality framework: clear direction-setting, wide delegation to workers, integrated management of initiatives and change actions, broad measurement, plenty of communication, and due attention to employee development.