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Published in:
2022 | OriginalPaper | Chapter
13. Sub-study 1b: State of Knowledge
Author : Patrick Meyer
Published in: Managing Robotics in Retail
Publisher: Springer Fachmedien Wiesbaden
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Abstract
To specifically address the research questions presented in Part I, obtaining the current state of scientific knowledge concerning the antecedents to stakeholders’ adoption of SRs in retail service systems appears fundamental. Lu and colleagues state “that current research on service robots is fragmented and […] that more research is needed“. Hence, a more systematic approach seems to be appropriate to obtain the state of knowledge, which will form the baseline for the forthcoming studies within this dissertation.