The Environmental Contribution to Wayfinding in Museums: Enhancement and Usage by Controlling Flows and Paths

The field of research in which wayfinding is situated refers to the way people move in reaction to environmental stimulation. It therefore fully concerns not just signage but also space designing, its geometric configuration, technical solutions and their material characterization. The focus is consequently on environmental factors that facilitate wayfinding in a museum (accessibility, visibility, etc.) and on other elements such as spatial configuration, architectural features and functional aspects. These factors influence relational phenomena and therefore visitors’ satisfaction. Methods and tools for designing and managing spaces have been studied in the research. The configurational analysis method of space has been used to objectify syntactic features of space. In particular, the outcomes of an experimental project, which have been analyzed in a master’s thesis on the re-functionalization of the museum of Palazzo dei Diamanti in Ferrara, are presented. Permeability, proximity, connections of spaces, namely meaningful features to ensure wayfinding have been examined. Space parameters resulting from the geometry of the layout, from the visual connections and from the changes of direction were then evaluated. The outcomes have been used as inputs for designing a unitary tour route circuit, that also reconnects the museum’s second floor, and for planning three independent alternative routes for a differentiated use of the museum.