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Published in: Marketing Letters 4/2023

15-02-2023

The Oversensitivity in Gift-Giving Phenomenon

Authors: Julian Givi, Yumei Mu

Published in: Marketing Letters | Issue 4/2023

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Abstract

Many of the papers comprising the gift-giving literature have givers and recipients evaluate potential gifts. That is, these studies either have givers forecast a recipient’s reaction to a gift (e.g., predict how much it would be liked) and recipients react to the same gift (e.g., indicate how much they would like it), or they have both parties react to a gift (e.g., indicate the extent to which it is thoughtful). In the present work, we document how many of the findings in this segment of the gift-giving literature can be summarized by the same underlying theme: givers’ responses exhibit greater sensitivity to differences in a gift’s characteristics (e.g., its level of value, its attributes, the effort it required) than do recipients’ responses. We call this idea the “oversensitivity in gift-giving phenomenon,” and throughout this paper, we document the various findings that emulate this theme, outline its moderators, discuss several theoretical frameworks that could potentially explain why it emerges, detail its practical implications, and shed light on multiple paths for future research.

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Footnotes
1
When we use the term “attributes,” we mean differences in gift features that are unrelated to value (e.g., holding the value of a gift constant, whether the gift is desirable or feasible, a material good or an experience, etc.).
 
2
To be clear, we are not claiming that givers prize all gift characteristics more than recipients; we are simply claiming that they respond with a greater degree of sensitivity to differences in characteristics across gifts.
 
3
Note that these three types are generally conceptually parallel to one another. For value and attributes: more value does not usually mean more of one attribute and less of another (and vice-versa). For attributes and effort: more of one attribute (and less of another) does not usually mean more effort (and vice-versa). For effort and value: more effort does not usually mean more value (and vice versa). However, we acknowledge that in some cases, they may be correlated (e.g., by waking up early on Black Friday and waiting in a long line [i.e., putting forth effort], one may be able to purchase a typically expensive gift [i.e., a valuable gift] for a cheaper price).
 
4
One might conjecture that this could backfire and lead givers to worry due to ironic rebound (e.g., Wegner et al., 1987), like how participants told to not think about a white bear cannot help but to think about one in later time periods. However, in our view, this is unlikely to be the case because, unlike in ironic rebound studies, gift-givers are already overthinking it. In other words, givers are already thinking about the white bear.
 
5
This question could provide for a fascinating longitudinal study.
 
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Metadata
Title
The Oversensitivity in Gift-Giving Phenomenon
Authors
Julian Givi
Yumei Mu
Publication date
15-02-2023
Publisher
Springer US
Published in
Marketing Letters / Issue 4/2023
Print ISSN: 0923-0645
Electronic ISSN: 1573-059X
DOI
https://doi.org/10.1007/s11002-023-09670-x

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