Skip to main content
Disciplines
Automotive Business IT + Informatics Construction + Real Estate Electrical Engineering + Electronics Energy + Sustainability Insurance + Risk Finance + Banking Management + Leadership Marketing + Sales Mechanical Engineering + Materials
Events
DE
EN
Books
Journals
Topic Page
Marketing
Start single access now
Access for companies
EXTENDED SEARCH
Log in
Top
Employee Responsibilities and Rights Journal
Published in: Employee Responsibilities and Rights Journal 1/2024

30-11-2022

Assessing the Effect of Ethnocentrism and Cultural Intelligence on Employees During Corporate Restructuring

Authors: Divya Sethi, Vijit Chaturvedi, Anju Sethi, Nidhi Jain

Published in: Employee Responsibilities and Rights Journal | Issue 1/2024

Log in

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

The paper studies the impact of ethnocentrism and cultural intelligence on employee outcome during corporate restructuring or expansion. The authors propose a theoretical model to test this relationship. In-depth interviews of 122 professionals in Northern India who have either been a part of an international assignment or have expanded their businesses were conducted and analysed for testing the proposed model. Key findings suggest that an ethnocentric person finds it difficult to perform well at his workplace as he is constantly faced with dilemmas of cultural fitness. A culturally intelligent person easily adapts oneself to the new environment without any adverse effect on performance. To provide a smooth transition during restructuring, mangers should take measures to encourage cultural intelligence and promote ethno-relativism among the employees.
previous article Employment Situation of Trans People in the Context of the Southern European Welfare Regime: The Case of Turkey
next article The Impact of Ethical Forms of Organizational Leadership and Ethical Employment Contexts on Employee Job Satisfaction in Nigerian Hospitality and Recreation Firms

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

inform now

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

inform now
Literature
Alon, I., Boulanger, M., Elston, J. A., Galanaki, E., Martínez de Ibarreta, C., Meyers, J., & Vélez-Calle, A. (2018). Business cultural intelligence quotient: a five‐country study. Thunderbird International Business Review, 60(3), 237–250.CrossRef
Ang, S., & Inkpen, A. C. (2008). Cultural intelligence and offshore outsourcing success: a framework of firm-level intercultural capability. Decision Sciences, 39(3), 337–358.CrossRef
Ang, S., Van Dyne, L., Koh, C., Ng, K. Y., Templer, K. J., Tay, C., & Chandrasekar, N. A. (2007). Cultural intelligence: its measurement and effects on cultural judgment and decision making, cultural adaptation and task performance. Management and organization review, 3(3), 335–371.CrossRef
Balabanis, G., Mueller, R., & Melewar, T. C. (2002). The relationship between consumer ethnocentrism and human values. Journal of Global Marketing, 15(3/4), 7.CrossRef
Bannister, J. P., & Saunders, J. A. (1978). UK consumers’ attitudes towards imports: the measurement of national stereotype image. European Journal of Marketing, 12, 562–570.CrossRef
Bennett, R., Aston, A., & Colquhoun, T. (2000). Cross-cultural training: a critical step in ensuring the success of international assignments. Human Resource Management, 39(2‐3), 239–250.CrossRef
Caputo, A., Ayoko, O. B., Amoo, N., & Menke, C. (2019). The relationship between cultural values, cultural intelligence and negotiation styles. Journal of Business Research, 99, 23–36.CrossRef
Conrad, H., & Meyer-Ohle, H. (2019). Overcoming the ethnocentric firm?–foreign fresh university graduate employment in Japan as a new international human resource development method. The International Journal of Human Resource Management, 30(17), 2525–2543.CrossRef
Chen, G. M. (2010). The impact of intercultural sensitivity on ethnocentrism and intercultural communication apprehension. Intercultural Communication Studies, 19(1), 1–9.
Curtis, S., Gesler, W., Smith, G., & Washburn, S. (2000). Approaches to sampling and case selection in qualitative research: examples in the geography of health. Social Science & Medicine, 50(7–8), 1001–1014.CrossRef
De Hauw, S., & De Vos, A. (2010). Millennials’ career perspective and psychological contract expectations: does the recession lead to lowered expectations? Journal of Business and Psychology, 25(2), 293–302.CrossRef
Dornoff, R. J., Tankersley, C. B., & White, G. P. (1974). Consumers’ perceptions of imports. Akron Business and Economic Review, 26 – 9.
Earley, P. C. (2002). Redefining interactions across cultures and Organizations: moving Forward with Cultural Intelligence. Research in Organizational Behavior, 24, 271–299.CrossRef
Earley, P. C., & Ang, S. (2003). Cultural Intelligence: individual interactions across cultures. Stanford, CA: Stanford University Press.CrossRef
Elman, C., & O’Rand, A. M. (2002). Perceived labor market insecurity and the educational participation of workers at midlife. Social Science Research, 31(1), 49–76.CrossRef
Ettenson, R., Wagner, J., & Gaeth, G. (1988). Evaluating the effect of country of origin and the ‘Made in the USA’ campaign: a conjoint approach. Journal of Retailing, 64(1), 85–100.
Foster, W. M., Hassard, J. S., Morris, J., & Cox, W., J (2019). The changing nature of managerial work: the effects of corporate restructuring on management jobs and careers. Human Relations, 72(3), 473–504.CrossRef
Geneste, L., & Weber, P. (2011). Business perceived success and growth intentions. Journal of Asia Entrepreneurship and Sustainability, 7(2), 72.
Hoffman, M., & Tadelis, S. (2021). People management skills, employee attrition, and manager rewards: an empirical analysis. Journal of Political Economy, 129(1), 243–285.CrossRef
Hooghe, M. (2008). Ethnocentrism International Encyclopedia of the Social Sciences.
Hogler, R., Henle, C., & Gross, M. (2013). Ethical behavior and regional environments: the effects of culture, values, and trust. Employee Responsibilities and Rights Journal, 25(2), 109–121.CrossRef
Hu, N., Wu, J., & Gu, J. (2019). Cultural intelligence and employees’ creative performance: the moderating role of team conflict in interorganizational teams. Journal of Management & Organization, 25(1), 96–116.CrossRef
Islam, M. N., Idris, A., & Furuoka, F. (2022). The role of leadership to nurture employee championing behavior during organizational change: does valence matter? An individual level analysis. Employee Responsibilities and Rights Journal, 34(1), 1–17.CrossRef
Karman, A. (2020). Understanding sustainable human resource management–organizational value linkages: the strength of the SHRM system. Human Systems Management, 39(1), 51–68.CrossRef
Koç, K., & Turan, M. (2018). The impact of Cultural Intelligence on Social Skills among University students. Journal of Education and Learning, 7, 241.CrossRef
Kindsiko, E., & Poltimäe, H. (2019). The poor and embarrassing cousin to the gentrified quantitative academics: what determines the sample size in qualitative interview-based organization studies?. SSOAR-Social Science Open Access Repository.
Kindsiko, E., & Poltimäe, H. (2019). The Poor and Embarrassing Cousin to the Gentrified Quantitative Academics: What Determines the Simple Size in Qualitative Interview-Based Organization Studies? Qualitative Social Research. 2019, 2(3).
Kuzel, A. (1999). Sampling in qualitative inquiry. In W. Miller, & B. Crabtree (Eds.), Doing qualitative research (2nd ed., pp. 33–45). Thousand Oaks, CA: SAGE.
Lambert, R., & Chan, A. (2018). Global dance: factory regimes, asian labour standards and corporate restructuring. Globalization and patterns of Labour Resistance (pp. 72–104). Routledge.
Li, S., & Scullion, H. (2006). Bridging the distance: managing cross-border knowledge holders. Asia Pacific Journal of Management, 23(1), 71–92.CrossRef
Lichtman, L. (Ed.). (2010). Qualitative Research in Education: A User’s Guide. Edition 2. Thousand Oaks: Sage Publications;
Mat Nor, F., Alias, N., & Yaacob, M. (2008). Corporate Restructuring: firm characteristics and performance. Jurnal Pengurusan, 27, 129–141.CrossRef
Manuti, A., Spinelli, C., & Giancaspro, M. L. (2016). Organizational socialization and psychological contract: the vulnerability of temporary newcomers. A case study from an italian call Center. Employee Responsibilities and Rights Journal, 28(4), 225–245.CrossRef
Washington, M. (2013). Intercultural business communication: An analysis of ethnocentrism in a globalized Business environment. Journal of Business & Management (COES&RJ-JBM), 1(1).
Murdock, G. P. (1931). “Ethnocentrism”. In E. R. A. Seligman (Ed.), Encyclopaedia of the Social Sciences (pp. 613–614). New York, NY: Macmillan.
Nadiri, H., & Tümer, M. (2010). Influence of ethnocentrism on consumers’ intention to buy domestically produced goods: an empirical study in North Cyprus. Journal of Business Economics and Management, 11(3), 444–461.CrossRef
Neuliep, J. W., Hintz, S. M., & McCroskey, J. C. (2005). The influence of ethnocentrism in organizational contexts: perceptions of interviewee and managerial attractiveness, credibility, and effectiveness. Communication Quarterly, 53(1), 41–56.CrossRef
Nishina, S. (1990). Japanese consumers: introducing foreign products/brands into the Japanese market. Journal of Advertising Research, April/May, 35–45.
Ng, E. S., Schweitzer, L., & Lyons, S. T. (2010). New generation, great expectations: a field study of the millennial generation. Journal of business and psychology, 25(2), 281–292.CrossRef
Negy, C., Shreve, T. L., Jensen, B. J., & Uddin, N. (2003). Ethnic identity, self-esteem, and ethnocentrism: a study of social identity versus multicultural theory of development. Cultural Diversity and Ethnic Minority Psychology, 9(4), 333.PubMedCrossRef
Onodugo, V., Adeleke, B., & Nneka, R. (2017). Ethnocentric behaviour and business performance of multinational enterprises (MNES): evidence from South-West Nigeria. International Journal of Advanced engineering Management and Science, 3, 98–106. https://​doi.​org/​10.​24001/​ijaems.CrossRef
Oberg, K. (1960). Cultural shock: Adjustment to new cultural environments.Practical anthropology, (4),177–182.
Patton, M. (1990). Qualitative evaluation and research methods. Newbury Park, CA: Sage.
Patton (2015). Patton, M. Q. (2015). Qualitative research & evaluation methods: Integrating theory and practice (4th ed.) Thousand Oaks, CA: SAGE.
Putzhammer, M., Puck, J., & Lindner, T. (2020). Changes in foreign operation modes: a review and research agenda. International Business Review, 29(1), 101619.CrossRef
Rasmussen, C. C., Ladegård, G., & Korhonen-Sande, S. (2018). Growth intentions and board composition in high‐growth firms. Journal of Small Business Management, 56(4), 601–617.CrossRef
Rawwas, M. Y. A., Rajendran, K. N., & Wuehrer, G. A. (1996). The influence of world mindedness and nationalism on consumer evaluation of domestic and foreign products. International Marketing Review, 13(2), 20–38.CrossRef
Savitha, M. C., & Ganseamurthi, K. (2020). Impact of Corporate Restructuring on Companies Business Operations in Hosur Region. Solid State Technology, 63(5), 7271–7276.
Shankarmahesh, M. N. (2006). Consumer ethnocentrism: an integrative review of its antecedents and consequences. International marketing review, 23(2), 146–172.CrossRef
Sharma, S., Shimp, T. A., & Shin, J. (1995). Consumer ethnocentrism: a test of antecedents and moderators. Journal of the Academy of Marketing Science, 23(1), 26–37.CrossRef
Shimp, T. A., & Sharma, S. (1987). Consumer ethnocentrism: construction and validation of the CETSCALE. Journal of Marketing Research, 24, 280–289.CrossRef
Skarmeas, D., Saridakis, C., & Leonidou, C. N. (2018). Examining relationship value in cross-border business relationships: a comparison between correlational and configurational approaches. Journal of Business Research, 89, 280–286.CrossRef
Søderberg, A. M., & Holden, N. (2002). Rethinking cross cultural management in a globalizing business world. International Journal of Cross Cultural Management, 2(1), 103–121.CrossRef
Strauss, A., & Corbin (1998). Basics of qualitative research. Techniques and procedures for developing grounded theory.
Stull, J. B., & Von Till, B. (1994). Determinants of Ethnocentrism: A Study of the Relationship between Students’ Exposure to Other Cultures and Their Attitudes toward Cultural Values.
Sumner, W. G. (1959). Folkways. Boston: Ginn, 1906. Sumner Folkways1906.
Sandelowski, M. (1995). Sample size in qualitative research. Research in nursing & health, 18(2), 179–183.CrossRef
Thomas, M., & Hill, H. (1999). The impact of ethnocentrism on devising and implementing a corporate identity strategy for new international markets.International Marketing Review.
Thomas, D. C., & Inkson, K. (2003). People skills for global business: cultural intelligence. San Francisco: Berrett-Koenler.
Trotter, I. I., R. T (2012). Qualitative research sample design and sample size: resolving and unresolved issues and inferential imperatives. Preventive medicine, 55(5), 398–400.PubMedCrossRef
Triandis, H. C. (2005). Issues in individualism and collectivism research. In Cultural and social behavior: The Ontario symposium. 10, 207–225. Mahwah, NJ: Lawrence Erlbaum Associates.
Turnley, W. H., & Feldman, D. C. (1998). Psychological contract violations during corporate restructuring. Human Resource Management: published in Cooperation with the School of Business Administration, the University of Michigan and in alliance with the. Society of Human Resources Management, 37(1), 71–83.CrossRef
Tuckett, A. G. (2004). Qualitative research sampling: the very real complexities. Nurse Researcher, 12(1), 47–61.PubMedCrossRef
Walsh, D., & Downe, S. (2006). Appraising the quality of qualitative research. Midwifery, 22(2), 108–119.PubMedCrossRef
Weller, S. C., Vickers, B., Bernard, H. R., Blackburn, A. M., Borgatti, S., Gravlee, C. C., & Johnson, J. C. (2018). Open-ended interview questions and saturation.PloS one, 13(6), e0198606.
Metadata
Title
Assessing the Effect of Ethnocentrism and Cultural Intelligence on Employees During Corporate Restructuring
Authors
Divya Sethi
Vijit Chaturvedi
Anju Sethi
Nidhi Jain
Publication date
30-11-2022
Publisher
Springer US
Published in
Employee Responsibilities and Rights Journal / Issue 1/2024
Print ISSN: 0892-7545
Electronic ISSN: 1573-3378
DOI
https://doi.org/10.1007/s10672-022-09430-5

Other articles of this Issue 1/2024

Employee Responsibilities and Rights Journal 1/2024 Go to the issue

OriginalPaper

Employment Situation of Trans People in the Context of the Southern European Welfare Regime: The Case of Turkey

OriginalPaper

Climate and Felt Obligation as Antecedents of Employee Voice Behaviour

OriginalPaper

Evaluating the Model of Causal Relations between Organizational Identity and Organizational Commitment in Hospital Nursing Staff through the Mediation of Organizational Culture

EditorialNotes

Introduction to “Employment Situation of Trans People in the Context of the Southern European Welfare Regime: The Case of Turkey”

OriginalPaper

Inequality, Mutability and Intersectionality Differences in Discrimination in the U.S. Federal Public Employment Sector

Letter

Letter from Editor-in-Chief