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Service Business
Published in: Service Business 4/2021

10-11-2021 | Correction

Correction to: Do customers exhibit gratitude after service recovery? Understanding the moderating role of relationship type

Authors: Ramakrishna Salagrama, Sanjeev Prashar, T. Sai Vijay

Published in: Service Business | Issue 4/2021

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Excerpt

Due to some communication oversight during article acceptance, first author Ramakrishna Salagrama was not correctly mentioned as Corresponding author. …
previous article Do customers exhibit gratitude after service recovery? Understanding the moderating role of relationship type

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Metadata
Title
Correction to: Do customers exhibit gratitude after service recovery? Understanding the moderating role of relationship type
Authors
Ramakrishna Salagrama
Sanjeev Prashar
T. Sai Vijay
Publication date
10-11-2021
Publisher
Springer Berlin Heidelberg
Published in
Service Business / Issue 4/2021
Print ISSN: 1862-8516
Electronic ISSN: 1862-8508
DOI
https://doi.org/10.1007/s11628-021-00469-2

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