2003 | OriginalPaper | Chapter
Developing Business Solutions from Conjoint Analysis
Authors : Sid Simmons, Mark Esser
Published in: Conjoint Measurement
Publisher: Springer Berlin Heidelberg
Included in: Professional Book Archive
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Many companies claim to be consumer-driven or focused. They often support this claim with evidence from extensive customer research programmes. They run focus groups, send out questionnaires, monitor customer satisfaction scores and analyse sales data.