Skip to main content
Top
Published in: International Review on Public and Nonprofit Marketing 1/2008

01-06-2008 | Original Article

Implications of stakeholder concept and market orientation in the US nonprofit arts context

Authors: Jasper Hsieh, Kerry P. Curtis, Anne W. Smith

Published in: International Review on Public and Nonprofit Marketing | Issue 1/2008

Log in

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

The use of market orientation in the nonprofit context has captured researchers’ attention in the last decade for its importance in perceiving an organization’s strategic behaviors toward the designated markets. Extant research however highlights different issues. Inspired by the notion that nonprofit organization delivers services that satisfy individual and societal needs, this paper set out to conceptualize the use of market orientation in the US nonprofit arts context. A key postulate central to the argument is that market orientation in the nonprofit arts setting has been embedded in a stakeholder environment. Organization’s sustainability would depend on its capability in aligning strategic behaviors with stakeholders’ interests through organization life. To engage with stakeholders, arts executives need not only to exploit the advantages of current programs but also to explore new opportunities to attend to the underserved stakeholder networks.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literature
go back to reference Alvarez LI, Santos ML, Vázquez R (2002) The market orientation concept in the private nonprofit organisation domain. Int J Nonprofit Volunt Sect Mark 7(1):55–67CrossRef Alvarez LI, Santos ML, Vázquez R (2002) The market orientation concept in the private nonprofit organisation domain. Int J Nonprofit Volunt Sect Mark 7(1):55–67CrossRef
go back to reference Balabanis G, Stable RE, Phillips HC (1997) Market orientation in the top 200 British charity organizations and its impact on their performance. Eur J Mark 31(7/8):583–603CrossRef Balabanis G, Stable RE, Phillips HC (1997) Market orientation in the top 200 British charity organizations and its impact on their performance. Eur J Mark 31(7/8):583–603CrossRef
go back to reference Deshpandé R (1999) Developing a market orientation. SageThousand Oaks, California Deshpandé R (1999) Developing a market orientation. SageThousand Oaks, California
go back to reference Deshpandé R, Farley JU, Webster FE Jr (1993) Corporate culture, customer orientation, and innovativeness in Japanese firms: a quadrad analysis. J Mark 57(1):23–37CrossRef Deshpandé R, Farley JU, Webster FE Jr (1993) Corporate culture, customer orientation, and innovativeness in Japanese firms: a quadrad analysis. J Mark 57(1):23–37CrossRef
go back to reference DiMaggio PL, Hirsch PM (1976) Production organizations in the arts. Am Behav Sci 19(6):735–752CrossRef DiMaggio PL, Hirsch PM (1976) Production organizations in the arts. Am Behav Sci 19(6):735–752CrossRef
go back to reference Dimaggio PL (1982) Cultural entrepreneurship in nineteenth-century Boston: the creation of an organizational base for high culture in America. Media Cult Soc 4(1):33–50CrossRef Dimaggio PL (1982) Cultural entrepreneurship in nineteenth-century Boston: the creation of an organizational base for high culture in America. Media Cult Soc 4(1):33–50CrossRef
go back to reference Dimaggio PL (1986) Nonprofit enterprise in the arts. Oxford, New York Dimaggio PL (1986) Nonprofit enterprise in the arts. Oxford, New York
go back to reference Dodge HR, Fullerton S, Robbins JE (1994) Stage of the organizational life cycle and competition as mediators of problem perception for small businesses. Strateg Manag J 15(2):121–134CrossRef Dodge HR, Fullerton S, Robbins JE (1994) Stage of the organizational life cycle and competition as mediators of problem perception for small businesses. Strateg Manag J 15(2):121–134CrossRef
go back to reference Freeman RE (1984) Strategic management—a stakeholder approach. Pitman, Marshfield, MA Freeman RE (1984) Strategic management—a stakeholder approach. Pitman, Marshfield, MA
go back to reference Galbraith J (1977) Organization design. Addison–Wesley, Reading, MA Galbraith J (1977) Organization design. Addison–Wesley, Reading, MA
go back to reference Gallagher K, Weinberg CB (1991) Coping with success: new challenges for nonprofit marketing. Sloan Manage Rev 33(1):27–42 Gallagher K, Weinberg CB (1991) Coping with success: new challenges for nonprofit marketing. Sloan Manage Rev 33(1):27–42
go back to reference Gatignon H, Xuereb J (1997) Strategic orientation of the firm and new product performance. J Mark Res 34(1):77–90CrossRef Gatignon H, Xuereb J (1997) Strategic orientation of the firm and new product performance. J Mark Res 34(1):77–90CrossRef
go back to reference Gebhardt GF, Carpenter GS, Sherry JF (2006) Creating a market orientation: a longitudinal, multifirm, grounded analysis of cultural transformation. J Mark 70(4):37–55CrossRef Gebhardt GF, Carpenter GS, Sherry JF (2006) Creating a market orientation: a longitudinal, multifirm, grounded analysis of cultural transformation. J Mark 70(4):37–55CrossRef
go back to reference Gibson CB, Birkinshaw J (2004) The antecedents, consequences, and mediating role of organizational ambidexterity. Acad Manage J 47(2):209–226CrossRef Gibson CB, Birkinshaw J (2004) The antecedents, consequences, and mediating role of organizational ambidexterity. Acad Manage J 47(2):209–226CrossRef
go back to reference Greiner LE (1972) Evolution and revolution as organizations grow. Harvard Business Review July/August pp 64–73 Greiner LE (1972) Evolution and revolution as organizations grow. Harvard Business Review July/August pp 64–73
go back to reference Hansmann H (1981) Nonprofit enterprise in the performing arts. Bell J Econ 12(2):341–361CrossRef Hansmann H (1981) Nonprofit enterprise in the performing arts. Bell J Econ 12(2):341–361CrossRef
go back to reference Hatten ML (1982) Strategic management in not-for-profit organizations. Strateg Manag J 3(2):89–104CrossRef Hatten ML (1982) Strategic management in not-for-profit organizations. Strateg Manag J 3(2):89–104CrossRef
go back to reference Homburg C, Pflesser C (2000) A multiple-layer model of market-oriented organizational culture: measurement issues and performance outcomes. J Mark Res 37(4):449–462CrossRef Homburg C, Pflesser C (2000) A multiple-layer model of market-oriented organizational culture: measurement issues and performance outcomes. J Mark Res 37(4):449–462CrossRef
go back to reference Jawahar IM, McLaughlin GL (2001) Toward a descriptive stakeholder theory: an organizational life cycle approach. Acad Manage Rev 26(3):397–414CrossRef Jawahar IM, McLaughlin GL (2001) Toward a descriptive stakeholder theory: an organizational life cycle approach. Acad Manage Rev 26(3):397–414CrossRef
go back to reference Jaworski BJ, Kohli AK (1993) Market orientation: antecedents and consequences. J Mark 57(3):53–70CrossRef Jaworski BJ, Kohli AK (1993) Market orientation: antecedents and consequences. J Mark 57(3):53–70CrossRef
go back to reference Kara A, Spillan JE, DeShields OW Jr (2004) An empirical investigation of the link between market orientation and business performance in nonprofit service providers. J Mark Theory Pract 12(2):59–72 Kara A, Spillan JE, DeShields OW Jr (2004) An empirical investigation of the link between market orientation and business performance in nonprofit service providers. J Mark Theory Pract 12(2):59–72
go back to reference Kimberly JR, Miles RH (1980) The organizational life cycle: issues in the creation, transformation, and decline of organizations. Jossey–Bass, San Francisco Kimberly JR, Miles RH (1980) The organizational life cycle: issues in the creation, transformation, and decline of organizations. Jossey–Bass, San Francisco
go back to reference Kohli AK, Jaworski BJ (1990) Market orientation: the construct, research propositions, and managerial implications. J Mark 54(2):1–18CrossRef Kohli AK, Jaworski BJ (1990) Market orientation: the construct, research propositions, and managerial implications. J Mark 54(2):1–18CrossRef
go back to reference Kotler P, Andreasen A (1991) Strategic marketing for nonprofit organizations. Prentice Hall, Upper Saddle River, NJ Kotler P, Andreasen A (1991) Strategic marketing for nonprofit organizations. Prentice Hall, Upper Saddle River, NJ
go back to reference Kumar K, Subramanian R, Yauger C (1998) Examining the market orientation-performance relationship: a context-specific study. J Manage 24(2):201–233CrossRef Kumar K, Subramanian R, Yauger C (1998) Examining the market orientation-performance relationship: a context-specific study. J Manage 24(2):201–233CrossRef
go back to reference Lafferty BA, Hult GTM (2001) A synthesis of contemporary market orientation perspectives. Eur J Mark 35(1/2):92–109CrossRef Lafferty BA, Hult GTM (2001) A synthesis of contemporary market orientation perspectives. Eur J Mark 35(1/2):92–109CrossRef
go back to reference Lawrence PR, Lorsch JW (1967) Organization and environment: managing differentiation and integration. Harvard University Press, Boston Lawrence PR, Lorsch JW (1967) Organization and environment: managing differentiation and integration. Harvard University Press, Boston
go back to reference Liao M, Foreman S, Sargeant A (2001) Market versus societal orientation in the nonprofit context. Int J Nonprofit Volunt Sect Mark 6(3):254–268CrossRef Liao M, Foreman S, Sargeant A (2001) Market versus societal orientation in the nonprofit context. Int J Nonprofit Volunt Sect Mark 6(3):254–268CrossRef
go back to reference Liao M, Foreman S, Sargeant A (2002) Operationalising the marketing concept in the nonprofit sector. Int J Nonprofit Public Sect Mark 10(2):41–65CrossRef Liao M, Foreman S, Sargeant A (2002) Operationalising the marketing concept in the nonprofit sector. Int J Nonprofit Public Sect Mark 10(2):41–65CrossRef
go back to reference Macedo IM, Pinho JC (2006) The relationship between resource dependence and market orientation: the specific case of non-profit organizations. Eur J Mark 40(5/6):533–553CrossRef Macedo IM, Pinho JC (2006) The relationship between resource dependence and market orientation: the specific case of non-profit organizations. Eur J Mark 40(5/6):533–553CrossRef
go back to reference McCarthy KF, Jinnett K (2001) A new framework for building participation in the arts. RAND, Santa Monica, CA McCarthy KF, Jinnett K (2001) A new framework for building participation in the arts. RAND, Santa Monica, CA
go back to reference Miles RE, Snow CC (1978) Organizational strategy, structure and process. McGraw-Hill, New York Miles RE, Snow CC (1978) Organizational strategy, structure and process. McGraw-Hill, New York
go back to reference Mintzberg H (1983) Power in and around organizations. Prentice-Hall, Englewood Cliffs, NJ Mintzberg H (1983) Power in and around organizations. Prentice-Hall, Englewood Cliffs, NJ
go back to reference Narver JC, Slater SF (1990) The effect of a market orientation on business profitability. J Mark 54(4):20–35CrossRef Narver JC, Slater SF (1990) The effect of a market orientation on business profitability. J Mark 54(4):20–35CrossRef
go back to reference Noble CH, Sinha RK, Kumar A (2002) Market orientation and alternative strategic orientations: a longitudinal assessment of performance implications. J Mark 66(4):25–39CrossRef Noble CH, Sinha RK, Kumar A (2002) Market orientation and alternative strategic orientations: a longitudinal assessment of performance implications. J Mark 66(4):25–39CrossRef
go back to reference Nutt PC (1984) A strategic planning network for non-profit organizations. Strateg Manag J 5(1):57–75CrossRef Nutt PC (1984) A strategic planning network for non-profit organizations. Strateg Manag J 5(1):57–75CrossRef
go back to reference Padanyi P, Gainer B (2002) Applying the marketing concept to cultural organizations: an empirical study of the relationship between market orientation and performance. Int J Nonprofit Volunt Sect Mark 7(2):182–193CrossRef Padanyi P, Gainer B (2002) Applying the marketing concept to cultural organizations: an empirical study of the relationship between market orientation and performance. Int J Nonprofit Volunt Sect Mark 7(2):182–193CrossRef
go back to reference Padanyi P, Gainer B (2004) Market orientation in the nonprofit sector: taking multiple constituencies into consideration. J Mark Theory Pract 12(2):43–58 Padanyi P, Gainer B (2004) Market orientation in the nonprofit sector: taking multiple constituencies into consideration. J Mark Theory Pract 12(2):43–58
go back to reference Pearce JA II (1982) The company mission as a strategic tool. Sloan Manage Rev 23(3):15–24 Pearce JA II (1982) The company mission as a strategic tool. Sloan Manage Rev 23(3):15–24
go back to reference Pfeffer J, Salancik GR (1978) The external control of organizations. Harper & Row, New York Pfeffer J, Salancik GR (1978) The external control of organizations. Harper & Row, New York
go back to reference Polonsky MJ, Scott D (2005) An empirical examination of the stakeholder strategy matrix. Eur J Mark 39(9/10):1199–1215CrossRef Polonsky MJ, Scott D (2005) An empirical examination of the stakeholder strategy matrix. Eur J Mark 39(9/10):1199–1215CrossRef
go back to reference Savage GT, Nix TW, Whitehead CJ, Blair JD (1991) Strategies for assessing and managing stakeholders. Acad Manage Exec 5(2):61–75 Savage GT, Nix TW, Whitehead CJ, Blair JD (1991) Strategies for assessing and managing stakeholders. Acad Manage Exec 5(2):61–75
go back to reference Scott WG (1992) Organizations: rational, natural, and open systems. Prentice Hall, Englewood Cliffs, NJ Scott WG (1992) Organizations: rational, natural, and open systems. Prentice Hall, Englewood Cliffs, NJ
go back to reference Sehorn AG (1995) Testing the boundaries of the marketing concept: is market orientation a determinant of organization performance in the nonprofit sector? Unpublished doctoral dissertation, Arizona State University Sehorn AG (1995) Testing the boundaries of the marketing concept: is market orientation a determinant of organization performance in the nonprofit sector? Unpublished doctoral dissertation, Arizona State University
go back to reference Shoham A, Ruvio A, Gadot E, Schwabsky N (2006) Market orientation in the nonprofit and voluntary sector: a meta-analysis of their relationships with organizational performance. Nonprofit Volunt Sect Q 35(3):453–476CrossRef Shoham A, Ruvio A, Gadot E, Schwabsky N (2006) Market orientation in the nonprofit and voluntary sector: a meta-analysis of their relationships with organizational performance. Nonprofit Volunt Sect Q 35(3):453–476CrossRef
go back to reference Slater SF, Narver JC (1994) Does competitive environment moderate the market orientation-performance relationship? J Mark 58(1):46–55CrossRef Slater SF, Narver JC (1994) Does competitive environment moderate the market orientation-performance relationship? J Mark 58(1):46–55CrossRef
go back to reference Slater SF, Narver JC (1998) Customer-led and market-oriented: let’s not confuse the two. Strateg Manag J 19(10):1001–1006CrossRef Slater SF, Narver JC (1998) Customer-led and market-oriented: let’s not confuse the two. Strateg Manag J 19(10):1001–1006CrossRef
go back to reference Stone MM, Brush CG (1996) Planning in ambiguous contexts: the dilemma of meeting needs for commitment and demands for legitimacy. Strateg Manag J 17(8):633–652CrossRef Stone MM, Brush CG (1996) Planning in ambiguous contexts: the dilemma of meeting needs for commitment and demands for legitimacy. Strateg Manag J 17(8):633–652CrossRef
go back to reference Thompson J (1967) Organization in action. McGraw-Hill, New York Thompson J (1967) Organization in action. McGraw-Hill, New York
go back to reference Throsby D (1994) The production and consumption of the arts: a view of cultural economics. J Econ Lit 32(1):1–29 Throsby D (1994) The production and consumption of the arts: a view of cultural economics. J Econ Lit 32(1):1–29
go back to reference Tschirhart M (1996) Artful leadership: managing stakeholder problems in nonprofit arts organizations. Indiana University Press, Bloomington, IN Tschirhart M (1996) Artful leadership: managing stakeholder problems in nonprofit arts organizations. Indiana University Press, Bloomington, IN
go back to reference Vázquez R, Álvarez LI, Santos ML (2002) Market orientation and social services in private non-profit organizations. Eur J Mark 36(9/10):1022–1046CrossRef Vázquez R, Álvarez LI, Santos ML (2002) Market orientation and social services in private non-profit organizations. Eur J Mark 36(9/10):1022–1046CrossRef
go back to reference Voss GB, Voss ZG (2000) Strategic orientation and firm performance in an artistic environment. J Mark 64(1):67–83CrossRef Voss GB, Voss ZG (2000) Strategic orientation and firm performance in an artistic environment. J Mark 64(1):67–83CrossRef
go back to reference Weick K (1979) The social psychology of organizing, 2nd edn. Mc-Graw-Hill, New York Weick K (1979) The social psychology of organizing, 2nd edn. Mc-Graw-Hill, New York
go back to reference Wicks AC, Gilbert DR, Freeman RE (1994) A feminist reinterpretation of the stakeholder concept. Bus Ethics Quart 4(4):475–497CrossRef Wicks AC, Gilbert DR, Freeman RE (1994) A feminist reinterpretation of the stakeholder concept. Bus Ethics Quart 4(4):475–497CrossRef
go back to reference Wood VR, Bhuian S, Kiecker P (2000) Market orientation and organizational performance in not-for-profit hospitals. J Bus Res 48(3):213–226CrossRef Wood VR, Bhuian S, Kiecker P (2000) Market orientation and organizational performance in not-for-profit hospitals. J Bus Res 48(3):213–226CrossRef
go back to reference Zheng ZK, Yim CK, Tse DK (2005) The effects of strategic orientations on technology- and market-based breakthrough innovations. J Mark 69(2):42–60CrossRef Zheng ZK, Yim CK, Tse DK (2005) The effects of strategic orientations on technology- and market-based breakthrough innovations. J Mark 69(2):42–60CrossRef
Metadata
Title
Implications of stakeholder concept and market orientation in the US nonprofit arts context
Authors
Jasper Hsieh
Kerry P. Curtis
Anne W. Smith
Publication date
01-06-2008
Publisher
Springer-Verlag
Published in
International Review on Public and Nonprofit Marketing / Issue 1/2008
Print ISSN: 1865-1984
Electronic ISSN: 1865-1992
DOI
https://doi.org/10.1007/s12208-008-0001-x

Other articles of this Issue 1/2008

International Review on Public and Nonprofit Marketing 1/2008 Go to the issue