Skip to main content
Top
Published in: Journal of the Academy of Marketing Science 5/2017

05-05-2017 | Original Empirical Research

Me, myself, and I: influence of CEO narcissism on firms’ innovation strategy and the likelihood of product-harm crises

Authors: Saim Kashmiri, Cameron Duncan Nicol, Sandeep Arora

Published in: Journal of the Academy of Marketing Science | Issue 5/2017

Log in

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

This research examines the relationship between narcissistic personality characteristics in Chief Executive Officers (CEOs) and firms’ innovation outcomes. The authors argue that firms led by narcissistic CEOs are likely to exhibit a higher rate of new product introductions and a greater proportion of radical innovations in their new product portfolios, but they are also more likely to encounter product-harm crises. The impact of CEO narcissism on these innovation outcomes is partially mediated by firms’ higher competitive aggressiveness. High power of the marketing department in the top management team, however, increases firms’ customer orientation, which in turn weakens the relationship between CEO narcissism and product-harm crises. A longitudinal analysis of a sample of 395 publicly listed U.S. firms in the period 2006–2010 provides considerable support for the authors’ hypotheses. This research underscores the importance of studying CEOs’ personality traits as antecedents of firms’ innovation outcomes, highlights the positive and negative impact of CEO narcissism on firms’ innovation-related behavior, and delineates the process through which this impact takes place.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Appendix
Available only for authorised users
Footnotes
1
A classification scheme for radical and incremental innovations is provided in Table 2.
 
2
We thank the Area Editor for suggesting that we explore the role of customer orientation in the link between CEO narcissism and innovation outcomes.
 
3
These industries include SIC 1 (construction), SIC 2 (light manufacturing), SIC 3 (heavy manufacturing), SIC 4 (transportation and communications), SIC 5 (retail), SIC 6 (finance and insurance), SIC 7 (personal, business, and recreation), and SIC 8 (health and education). We considered it important to test our conceptual framework across multiple industries in order to increase the generalizability of our results.
 
4
The average CEO tenure in S&P 500 firms was 9.2 years between 2006 and 2014, with CEO turnover being 9.9 years in 2014 (Aguilar et al. 2015). These statistics suggest that restricting our sample to firms whose CEOs were appointed between 2003 and 2005 and remained CEOs for at least 5–7 years (i.e., remained CEOs through 2010), did not result in a highly skewed sample of very stable CEOs. Nevertheless, we repeated our analysis after dropping firms whose CEOs had the longest tenure (CEOs who were appointed in 2003 and remained CEOs through 2010) with our overall conclusions remaining the same (see Appendix 1, Table 8).
 
5
Chatterjee and Hambrick (2007) conduct a series of validity tests which show that their index has strong construct validity. These tests include having a panel of experienced securities analysts rate the degree of narcissism of 40 of the CEOs in their sample. The analysts exhibited strong interrater reliability and their ratings of the CEOs were very much in line with Chatterjee and Hambrick’s (2007) unobtrusive index scores (correlation = .82, p < .01). We believe the unidimensional measure of narcissism developed by Chatterjee and Hambrick (2007, 2011) that we employ is also theoretically justified because narcissism, by definition, is a unitary superordinate construct that has multiple elements (Edwards 2001). Furthermore, as explained by Chatterjee and Hambrick (2007, 2011), the four indicators together capture the four facets of narcissism identified by Emmons (1987): superiority/arrogance, exploitativeness/entitlement, self-absorption/self-admiration, and leadership/authority. All of the four indicators we used can reasonably be thought to align with one or more of Emmon’s (1987) facets. Prominence in annual report photographs/ prominence in press releases align with superiority/arrogance, self-absorption/self-admiration, and leadership/authority, while the two compensation items (CEO relative cash/non-cash pay) align with superiority/arrogance, and exploitativeness/entitlement (Chatterjee and Hambrick 2007).
 
6
The proportion of radical NPIs was not defined for firm-years with zero NPIs. These firm-years were dropped while analyzing the link between CEO narcissism and proportion of radical NPIs.
 
7
We used negative binomial regression rather than a poisson regression because while both types of regression can model count dependent variables, a poisson regression assumes that the mean and variance of the dependent variable are equal (Kennedy 2003), which (as Table 3 shows) was not true for our dependent variable, i.e., NPIs. We used random effects rather than fixed effects in equations (1) and (3) as our focal independent variable (CEO narcissism) was time-invariant, and using a fixed effects would have necessitated that our focal independent variable be dropped. Nevertheless, for Models 2 and 4 in Table 4, we carried out a Hausman test and failed to reject the null hypothesis that random effects are consistent and efficient. The footnote of Table 4 provides details of these tests.
 
8
Our results remained robust to the use of a GLS random effects regression and to a two-limit Tobit regression bounded between 0 and 1. However, we present the results of a fractional logit regression given that a GLS random effects regression ignores the zero lower bound (Papke and Wooldridge 1996), while a Tobit regression employed in our case resulted in an excessive amount of censoring (values below 0 or above 1).
 
Literature
go back to reference Auh, S., & Menguc, B. (2005). Top management team diversity and innovativeness: The moderating role of interfunctional coordination. Industrial Marketing Management, 34(3), 249–261.CrossRef Auh, S., & Menguc, B. (2005). Top management team diversity and innovativeness: The moderating role of interfunctional coordination. Industrial Marketing Management, 34(3), 249–261.CrossRef
go back to reference Back, M. D., Küfner, A. C., Dufner, M., Gerlach, T. M., Rauthmann, J. F., & Denissen, J. J. (2013). Narcissistic admiration and rivalry: Disentangling the bright and dark sides of narcissism. Journal of Personality and Social Psychology, 105(6), 1013–1037.CrossRef Back, M. D., Küfner, A. C., Dufner, M., Gerlach, T. M., Rauthmann, J. F., & Denissen, J. J. (2013). Narcissistic admiration and rivalry: Disentangling the bright and dark sides of narcissism. Journal of Personality and Social Psychology, 105(6), 1013–1037.CrossRef
go back to reference Bahadir, S. C., DeKinder, J. S., & Kohli, A. (2015). Marketing an IPO issuer in early stages of the IPO process. Journal of the Academy of Marketing Science, 43(1), 14–31.CrossRef Bahadir, S. C., DeKinder, J. S., & Kohli, A. (2015). Marketing an IPO issuer in early stages of the IPO process. Journal of the Academy of Marketing Science, 43(1), 14–31.CrossRef
go back to reference Bantel, K. A., & Jackson, S. E. (1989). Top management innovations in banking: Does the composition of the top team make a difference? Strategic Management Journal, 10(Special Issue), 107–124.CrossRef Bantel, K. A., & Jackson, S. E. (1989). Top management innovations in banking: Does the composition of the top team make a difference? Strategic Management Journal, 10(Special Issue), 107–124.CrossRef
go back to reference Barker, V. L., & Mueller, G. C. (2002). CEO characteristics and firm R&D spending. Management Science, 48(6), 782–801.CrossRef Barker, V. L., & Mueller, G. C. (2002). CEO characteristics and firm R&D spending. Management Science, 48(6), 782–801.CrossRef
go back to reference Baron, R. M., & Kenny, D. A. (1986). The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173–1182.CrossRef Baron, R. M., & Kenny, D. A. (1986). The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173–1182.CrossRef
go back to reference Bearden, W. O., Money, R. B., & Nevins, J. L. (2006). A measure of long-term orientation: Development and validation. Journal of the Academy of Marketing Science, 34(3), 456–467.CrossRef Bearden, W. O., Money, R. B., & Nevins, J. L. (2006). A measure of long-term orientation: Development and validation. Journal of the Academy of Marketing Science, 34(3), 456–467.CrossRef
go back to reference Bertrand, M., & Schoar, A. (2003). Managing with style: The effect of managers on firm policies. Quarterly Journal of Economics, 118(4), 1169–1208.CrossRef Bertrand, M., & Schoar, A. (2003). Managing with style: The effect of managers on firm policies. Quarterly Journal of Economics, 118(4), 1169–1208.CrossRef
go back to reference Bogart, L. M., Bentosch, E. G., & Pavlovic, J. D. P. (2004). Feeling superior but threatened: The relation of narcissism to social comparison. Basic & Applied Social Psychology, 26(1), 35–44.CrossRef Bogart, L. M., Bentosch, E. G., & Pavlovic, J. D. P. (2004). Feeling superior but threatened: The relation of narcissism to social comparison. Basic & Applied Social Psychology, 26(1), 35–44.CrossRef
go back to reference Bounds, G., Yorks, L., Adams, M., & Ranney, G. (1994). Beyond Total quality management – Toward the emerging paradigm. Singapore: McGraw-Hill International Editions. Bounds, G., Yorks, L., Adams, M., & Ranney, G. (1994). Beyond Total quality management – Toward the emerging paradigm. Singapore: McGraw-Hill International Editions.
go back to reference Bower, J. L. (1970). Managing the resource allocation process: A study of corporate planning and investment. Boston: Harvard Business School, Division of Research. Bower, J. L. (1970). Managing the resource allocation process: A study of corporate planning and investment. Boston: Harvard Business School, Division of Research.
go back to reference Boyd, D. E., & Brown, B. P. (2012). Marketing control rights and their distribution within technology licensing agreements: A real options perspective. Journal of the Academy of Marketing Science, 40(5), 659–672.CrossRef Boyd, D. E., & Brown, B. P. (2012). Marketing control rights and their distribution within technology licensing agreements: A real options perspective. Journal of the Academy of Marketing Science, 40(5), 659–672.CrossRef
go back to reference Boyd, D. E., Chandy, R., & Cunha Jr., M. (2010). When do chief marketing officers impact firm value? A customer power explanation. Journal of Marketing Research, 47(6), 1162–1117.CrossRef Boyd, D. E., Chandy, R., & Cunha Jr., M. (2010). When do chief marketing officers impact firm value? A customer power explanation. Journal of Marketing Research, 47(6), 1162–1117.CrossRef
go back to reference Burgelman, R. A. (1994). Fading memories: A process theory of strategic business exit in dynamic environments. Administrative Science Quarterly, 39(1), 24–56.CrossRef Burgelman, R. A. (1994). Fading memories: A process theory of strategic business exit in dynamic environments. Administrative Science Quarterly, 39(1), 24–56.CrossRef
go back to reference Buss, D. M., & Chiodo, L. M. (1991). Narcissistic acts in everyday life. Journal of Personality, 59(2), 179–215.CrossRef Buss, D. M., & Chiodo, L. M. (1991). Narcissistic acts in everyday life. Journal of Personality, 59(2), 179–215.CrossRef
go back to reference Campbell, W. K., & Miller, J. D. (2011). The handbook of narcissism and narcissistic personality disorder. Hoboken: John Wiley & Sons.CrossRef Campbell, W. K., & Miller, J. D. (2011). The handbook of narcissism and narcissistic personality disorder. Hoboken: John Wiley & Sons.CrossRef
go back to reference Campbell, W., Goodie, A. S., & Foster, J. D. (2004). Narcissism, confidence, and risk attitude. Journal of Behavioral Decision Making, 17(4), 297–311.CrossRef Campbell, W., Goodie, A. S., & Foster, J. D. (2004). Narcissism, confidence, and risk attitude. Journal of Behavioral Decision Making, 17(4), 297–311.CrossRef
go back to reference Campbell, W. K., Bush, C. P., Brunell, A. B., & Shelton, J. (2005). Understanding the social costs of narcissism: The case of the tragedy of the commons. Personality and Social Psychology Bulletin, 31(10), 1358–1368.CrossRef Campbell, W. K., Bush, C. P., Brunell, A. B., & Shelton, J. (2005). Understanding the social costs of narcissism: The case of the tragedy of the commons. Personality and Social Psychology Bulletin, 31(10), 1358–1368.CrossRef
go back to reference Chaney, P. K., Devinney, T. M., & Winer, R. S. (1991). The impact of new product introductions on the market value of firms. Journal of Business, 64(4), 573–610.CrossRef Chaney, P. K., Devinney, T. M., & Winer, R. S. (1991). The impact of new product introductions on the market value of firms. Journal of Business, 64(4), 573–610.CrossRef
go back to reference Chatterjee, A., & Hambrick, D. C. (2007). It's all about me: Narcissistic chief executive officers and their effects on company strategy and performance. Administrative Science Quarterly, 52(3), 351–386.CrossRef Chatterjee, A., & Hambrick, D. C. (2007). It's all about me: Narcissistic chief executive officers and their effects on company strategy and performance. Administrative Science Quarterly, 52(3), 351–386.CrossRef
go back to reference Chatterjee, A., & Hambrick, D. C. (2011). Executive personality, capability cues, and risk taking how narcissistic CEOs react to their successes and stumbles. Administrative Science Quarterly, 56(2), 202–237.CrossRef Chatterjee, A., & Hambrick, D. C. (2011). Executive personality, capability cues, and risk taking how narcissistic CEOs react to their successes and stumbles. Administrative Science Quarterly, 56(2), 202–237.CrossRef
go back to reference Chen, Y., Ganesan, S., & Liu, Y. (2009). Does a firm’s product-recall strategy affect its financial value? An examination of strategic alternatives during product-harm crises. Journal of Marketing, 73(6), 214–226.CrossRef Chen, Y., Ganesan, S., & Liu, Y. (2009). Does a firm’s product-recall strategy affect its financial value? An examination of strategic alternatives during product-harm crises. Journal of Marketing, 73(6), 214–226.CrossRef
go back to reference Christensen, C. (1997). The innovator’s dilemma: When new technologies cause great firms to fail. Boston: Harvard Business School Press. Christensen, C. (1997). The innovator’s dilemma: When new technologies cause great firms to fail. Boston: Harvard Business School Press.
go back to reference Clark, K. B., & Fujimoto, T. (1991). Product development performance: Strategy, organization, and Management in the World Auto Industry. Boston: Harvard Business School Press. Clark, K. B., & Fujimoto, T. (1991). Product development performance: Strategy, organization, and Management in the World Auto Industry. Boston: Harvard Business School Press.
go back to reference Cleeren, K., Dekimpe, M. G., & Helsen, K. (2008). Weathering product-harm crises. Journal of the Academy of Marketing Science, 36(2), 262–270.CrossRef Cleeren, K., Dekimpe, M. G., & Helsen, K. (2008). Weathering product-harm crises. Journal of the Academy of Marketing Science, 36(2), 262–270.CrossRef
go back to reference Cohen, W., & Levin, R. C. (1989). Empirical studies of innovation and market structure. In R. Schmalensee & R. D. Willig (Eds.), Handbook of industrial organization (Vol. 2, pp. 1059–1107). New York: Elsevier Science Publishers. Cohen, W., & Levin, R. C. (1989). Empirical studies of innovation and market structure. In R. Schmalensee & R. D. Willig (Eds.), Handbook of industrial organization (Vol. 2, pp. 1059–1107). New York: Elsevier Science Publishers.
go back to reference Currim, I. S., Lim, J., & Kim, J. W. (2012). You get what you pay for: The effect of top executives’ compensation on advertising and R&D spending decisions and stock market return. Journal of Marketing, 76(5), 33–48.CrossRef Currim, I. S., Lim, J., & Kim, J. W. (2012). You get what you pay for: The effect of top executives’ compensation on advertising and R&D spending decisions and stock market return. Journal of Marketing, 76(5), 33–48.CrossRef
go back to reference Daellenbach, U. S., McCarthy, A. M., & Schoenecker, T. S. (1999). Commitment to innovation: The impact of top management team characteristics. R&D Management, 29(3), 199–209.CrossRef Daellenbach, U. S., McCarthy, A. M., & Schoenecker, T. S. (1999). Commitment to innovation: The impact of top management team characteristics. R&D Management, 29(3), 199–209.CrossRef
go back to reference Dawar, N., & Pillutla, M. M. (2000). Impact of product-harm crises on brand equity: The moderating role of consumer expectations. Journal of Marketing Research, 37(2), 215–226.CrossRef Dawar, N., & Pillutla, M. M. (2000). Impact of product-harm crises on brand equity: The moderating role of consumer expectations. Journal of Marketing Research, 37(2), 215–226.CrossRef
go back to reference Day, G. S. (1994). The capabilities of market-driven organizations. Journal of Marketing, 58(4), 37–52.CrossRef Day, G. S. (1994). The capabilities of market-driven organizations. Journal of Marketing, 58(4), 37–52.CrossRef
go back to reference Dekimpe, M. G., Francois, P., Gopalakrishna, S., Lilien, G. L., & van den Bulte, C. (1997). Generalizing about trade show effectiveness: A cross-national comparison. Journal of Marketing, 61(4), 55–64.CrossRef Dekimpe, M. G., Francois, P., Gopalakrishna, S., Lilien, G. L., & van den Bulte, C. (1997). Generalizing about trade show effectiveness: A cross-national comparison. Journal of Marketing, 61(4), 55–64.CrossRef
go back to reference Deshpandé, R., & Webster Jr., F. E. (1989). Organizational culture and marketing: Defining the research agenda. Journal of Marketing, 53(1), 3–15.CrossRef Deshpandé, R., & Webster Jr., F. E. (1989). Organizational culture and marketing: Defining the research agenda. Journal of Marketing, 53(1), 3–15.CrossRef
go back to reference Dess, G. G., & Lumpkin, G. T. (2005). The role of entrepreneurial orientation in stimulating effective corporate entrepreneurship. The Academy of Management Executive, 19(1), 147–156. Dess, G. G., & Lumpkin, G. T. (2005). The role of entrepreneurial orientation in stimulating effective corporate entrepreneurship. The Academy of Management Executive, 19(1), 147–156.
go back to reference Drucker, P. F. (1999). Management challenges for the 21st century. New York: Harper Business. Drucker, P. F. (1999). Management challenges for the 21st century. New York: Harper Business.
go back to reference Emmons, R. A. (1987). Narcissism: Theory and measurement. Journal of Personality and Social Psychology, 52(1), 11–17.CrossRef Emmons, R. A. (1987). Narcissism: Theory and measurement. Journal of Personality and Social Psychology, 52(1), 11–17.CrossRef
go back to reference Emmons, R. A., & McAdams, D. P. (1991). Personal strivings and motive dispositions: Exploring the links. Personality and Social Psychology Bulletin, 17(6), 648–654.CrossRef Emmons, R. A., & McAdams, D. P. (1991). Personal strivings and motive dispositions: Exploring the links. Personality and Social Psychology Bulletin, 17(6), 648–654.CrossRef
go back to reference England, G. W. (1967). Personal value systems of American managers. Academy of Management Journal, 10(1), 53–68.CrossRef England, G. W. (1967). Personal value systems of American managers. Academy of Management Journal, 10(1), 53–68.CrossRef
go back to reference Feng, H., Morgan, N. A., & Rego, L. L. (2015). Marketing department power and firm performance. Journal of Marketing, 79(5), 1–20.CrossRef Feng, H., Morgan, N. A., & Rego, L. L. (2015). Marketing department power and firm performance. Journal of Marketing, 79(5), 1–20.CrossRef
go back to reference Ferrier, W. J. (2001). Navigating the competitive landscape: The drivers and consequences of competitive aggressiveness. Academy of Management Journal, 44(4), 858–877.CrossRef Ferrier, W. J. (2001). Navigating the competitive landscape: The drivers and consequences of competitive aggressiveness. Academy of Management Journal, 44(4), 858–877.CrossRef
go back to reference Ferrier, W. J., Fhionnlaoich, C. M., Smith, K. G., & Grimm, C. M. (2002). The impact of performance distress on aggressive competitive behavior: A reconciliation of conflicting views. Managerial and Decision Economics, 23(4/5), 301–316.CrossRef Ferrier, W. J., Fhionnlaoich, C. M., Smith, K. G., & Grimm, C. M. (2002). The impact of performance distress on aggressive competitive behavior: A reconciliation of conflicting views. Managerial and Decision Economics, 23(4/5), 301–316.CrossRef
go back to reference Gatignon, H., & Xuereb, J. M. (1997). Strategic orientation of the firm and new product performance. Journal of Marketing Research, 34(1), 77–90.CrossRef Gatignon, H., & Xuereb, J. M. (1997). Strategic orientation of the firm and new product performance. Journal of Marketing Research, 34(1), 77–90.CrossRef
go back to reference Geyskens, I., Gielens, K., & Dekimpe, M. G. (2002). The market valuation of internet channel additions. Journal of Marketing, 66(2), 102–119.CrossRef Geyskens, I., Gielens, K., & Dekimpe, M. G. (2002). The market valuation of internet channel additions. Journal of Marketing, 66(2), 102–119.CrossRef
go back to reference Grinblatt, M., & Titman, S. (1998). Financial markets & corporate strategy. Homewood: Richard D. Irwin. Grinblatt, M., & Titman, S. (1998). Financial markets & corporate strategy. Homewood: Richard D. Irwin.
go back to reference Hambrick, D. C. (2007). Upper echelons theory: An update. Academy of Management Review, 32(2), 334–343.CrossRef Hambrick, D. C. (2007). Upper echelons theory: An update. Academy of Management Review, 32(2), 334–343.CrossRef
go back to reference Hambrick, D. C., & Mason, P. A. (1984). Upper echelons: The organization as a reflection of its top managers. Academy of Management Review, 9(2), 193–206. Hambrick, D. C., & Mason, P. A. (1984). Upper echelons: The organization as a reflection of its top managers. Academy of Management Review, 9(2), 193–206.
go back to reference Hart, R. P. (2000). DICTION 5.0. Austin: Digitex. Hart, R. P. (2000). DICTION 5.0. Austin: Digitex.
go back to reference Hegarty, W. H., & Hoffman, R. C. (1990). Product/market innovations: A study of top management involvement among four cultures. Journal of Product Innovation Management, 7(3), 186–199.CrossRef Hegarty, W. H., & Hoffman, R. C. (1990). Product/market innovations: A study of top management involvement among four cultures. Journal of Product Innovation Management, 7(3), 186–199.CrossRef
go back to reference Hennig-Thurau, T. (2004). Customer orientation of service employees: Its impact on customer satisfaction, commitment, and retention. International Journal of Service Industry Management, 15(5), 460–478.CrossRef Hennig-Thurau, T. (2004). Customer orientation of service employees: Its impact on customer satisfaction, commitment, and retention. International Journal of Service Industry Management, 15(5), 460–478.CrossRef
go back to reference von Hippel, E. (1988). The sources of innovation. New York: Oxford University Press. von Hippel, E. (1988). The sources of innovation. New York: Oxford University Press.
go back to reference Hogan, R., Raskin, R., & Fazzini, D. (1990). The dark side of charisma. In K. E. Clark & M. B. Clark (Eds.), Measures of leadership (pp. 343–354). West Orange: Leadership Library of America. Hogan, R., Raskin, R., & Fazzini, D. (1990). The dark side of charisma. In K. E. Clark & M. B. Clark (Eds.), Measures of leadership (pp. 343–354). West Orange: Leadership Library of America.
go back to reference Huergo, E., & Jaumandreu, J. (2004). How does probability of innovation change with firm age? Small Business Economics, 22(3), 193–207.CrossRef Huergo, E., & Jaumandreu, J. (2004). How does probability of innovation change with firm age? Small Business Economics, 22(3), 193–207.CrossRef
go back to reference Hyde, P., Landry, E., & Tipping, A. (2004). Making the perfect marketer. Strategy and Business, 37(winter), 37–43. Hyde, P., Landry, E., & Tipping, A. (2004). Making the perfect marketer. Strategy and Business, 37(winter), 37–43.
go back to reference Jawroski, B. J., & Kohli, A. K. (1993). Market orientation: Antecedents and consequences. Journal of Marketing, 57(3), 53–71.CrossRef Jawroski, B. J., & Kohli, A. K. (1993). Market orientation: Antecedents and consequences. Journal of Marketing, 57(3), 53–71.CrossRef
go back to reference Johnson, J. L., Lee, R. P.-W., Saini, A., & Grohmann, B. (2003). Market-focused strategic flexibility: Conceptual advances and an integrative model. Journal of the Academy of Marketing Science, 31(1), 74–89.CrossRef Johnson, J. L., Lee, R. P.-W., Saini, A., & Grohmann, B. (2003). Market-focused strategic flexibility: Conceptual advances and an integrative model. Journal of the Academy of Marketing Science, 31(1), 74–89.CrossRef
go back to reference Judge, T. A., LePine, J. A., & Rich, B. L. (2006). Loving yourself abundantly: Relationship of the narcissistic personality to self- and other perceptions of workplace deviance, leadership, and task and contextual performance. Journal of Applied Psychology, 91(4), 762–776.CrossRef Judge, T. A., LePine, J. A., & Rich, B. L. (2006). Loving yourself abundantly: Relationship of the narcissistic personality to self- and other perceptions of workplace deviance, leadership, and task and contextual performance. Journal of Applied Psychology, 91(4), 762–776.CrossRef
go back to reference Karau, S. J., & Kelly, J. R. (1992). The effects of time scarcity and time abundance on group performance quality and interaction process. Journal of Experimental Social Psychology, 28(6), 542–571.CrossRef Karau, S. J., & Kelly, J. R. (1992). The effects of time scarcity and time abundance on group performance quality and interaction process. Journal of Experimental Social Psychology, 28(6), 542–571.CrossRef
go back to reference Kashmiri, S., & Brower, J. (2016). Oops! I did it again: Effect of corporate governance and top management team characteristics on the likelihood of product-harm crises. Journal of Business Research, 69(2), 621–630.CrossRef Kashmiri, S., & Brower, J. (2016). Oops! I did it again: Effect of corporate governance and top management team characteristics on the likelihood of product-harm crises. Journal of Business Research, 69(2), 621–630.CrossRef
go back to reference Kashmiri, S., & Mahajan, V. (2014). Beating the recession blues: Exploring the link between family ownership, strategic marketing behavior and firm performance during recessions. International Journal of Research in Marketing, 31(1), 78–93.CrossRef Kashmiri, S., & Mahajan, V. (2014). Beating the recession blues: Exploring the link between family ownership, strategic marketing behavior and firm performance during recessions. International Journal of Research in Marketing, 31(1), 78–93.CrossRef
go back to reference Kashmiri, S., & Mahajan, V. (2017). Values that shape marketing decisions: Influence of CEOs’ political ideologies on strategic marketing behavior and firm performance. Journal of Marketing Research, 54(2), 260–278.CrossRef Kashmiri, S., & Mahajan, V. (2017). Values that shape marketing decisions: Influence of CEOs’ political ideologies on strategic marketing behavior and firm performance. Journal of Marketing Research, 54(2), 260–278.CrossRef
go back to reference Kennedy, P. (2003). A guide to econometrics (5th ed.). Cambridge: MIT Press. Kennedy, P. (2003). A guide to econometrics (5th ed.). Cambridge: MIT Press.
go back to reference Kets de Vries, M. F., & Miller, D. (1985). Narcissism and leadership: An object relations perspective. Human Relations, 38(6), 583–601.CrossRef Kets de Vries, M. F., & Miller, D. (1985). Narcissism and leadership: An object relations perspective. Human Relations, 38(6), 583–601.CrossRef
go back to reference Kopalle, P. K., & Lehmann, D. R. (2006). Setting quality expectations when entering a market: What should the promise be? Marketing Science, 25(1), 8–24.CrossRef Kopalle, P. K., & Lehmann, D. R. (2006). Setting quality expectations when entering a market: What should the promise be? Marketing Science, 25(1), 8–24.CrossRef
go back to reference Kumar, N. (2004). Marketing as strategy: Understanding the CEO’s agenda for driving growth and innovation. Cambridge: Harvard Business School Press. Kumar, N. (2004). Marketing as strategy: Understanding the CEO’s agenda for driving growth and innovation. Cambridge: Harvard Business School Press.
go back to reference Lakey, C. E., Rose, P., Campbell, W. K., & Goodie, A. S. (2008). Probing the link between narcissism and gambling: The mediating role of judgment and decision-making biases. Journal of Behavioral Decision Making, 21(2), 113–137.CrossRef Lakey, C. E., Rose, P., Campbell, W. K., & Goodie, A. S. (2008). Probing the link between narcissism and gambling: The mediating role of judgment and decision-making biases. Journal of Behavioral Decision Making, 21(2), 113–137.CrossRef
go back to reference Lawrence, B. S. (1997). Perspective —The black box of organizational demography. Organization Science, 8(1), 1–22.CrossRef Lawrence, B. S. (1997). Perspective —The black box of organizational demography. Organization Science, 8(1), 1–22.CrossRef
go back to reference Lazarsfeld, P. F., & Merton, R. K. (1954). Friendship as a social process: A substantive and methodological analysis. In M. Berger, T. Abel, & C. H. Page (Eds.), Freedom and control in modern society (pp. 18–66). New York: Van Nostrand. Lazarsfeld, P. F., & Merton, R. K. (1954). Friendship as a social process: A substantive and methodological analysis. In M. Berger, T. Abel, & C. H. Page (Eds.), Freedom and control in modern society (pp. 18–66). New York: Van Nostrand.
go back to reference Lieberman, M. B., & Montgomery, D. B. (1988). First-mover advantages. Strategic Management Journal, 9(summer), 4–58. Lieberman, M. B., & Montgomery, D. B. (1988). First-mover advantages. Strategic Management Journal, 9(summer), 4–58.
go back to reference Lumpkin, G. T., & Dess, G. G. (1996). Clarifying the entrepreneurial orientation construct and linking it to performance. Academy of Management Review, 21(1), 135–172. Lumpkin, G. T., & Dess, G. G. (1996). Clarifying the entrepreneurial orientation construct and linking it to performance. Academy of Management Review, 21(1), 135–172.
go back to reference Luo, X., Wieseke, J., & Homburg, C. (2012). Incentivizing CEOs to build customer-and employee-firm relations for higher customer satisfaction and firm value. Journal of the Academy of Marketing Science, 40(6), 745–758.CrossRef Luo, X., Wieseke, J., & Homburg, C. (2012). Incentivizing CEOs to build customer-and employee-firm relations for higher customer satisfaction and firm value. Journal of the Academy of Marketing Science, 40(6), 745–758.CrossRef
go back to reference Maccoby, M. (2000). Narcissistic leaders: The incredible pros, the inevitable cons. Harvard Business Review, 78(1), 68–78. Maccoby, M. (2000). Narcissistic leaders: The incredible pros, the inevitable cons. Harvard Business Review, 78(1), 68–78.
go back to reference Macenczak, L. A., Campbell, S., Henley, A. B., & Campbell, W. K. (2016). Direct and interactive effects of narcissism and power on overconfidence. Personality and Individual Differences, 91, 113–122.CrossRef Macenczak, L. A., Campbell, S., Henley, A. B., & Campbell, W. K. (2016). Direct and interactive effects of narcissism and power on overconfidence. Personality and Individual Differences, 91, 113–122.CrossRef
go back to reference Miller, D. (1983). The correlates of entrepreneurship in three types of firms. Management Science, 29(7), 770–791.CrossRef Miller, D. (1983). The correlates of entrepreneurship in three types of firms. Management Science, 29(7), 770–791.CrossRef
go back to reference Montoya-Weiss, M., & Calantone, R. (1994). Determinants of new product performance: A review and meta-analysis. Journal of Product Innovation Management, 11(5), 397–417.CrossRef Montoya-Weiss, M., & Calantone, R. (1994). Determinants of new product performance: A review and meta-analysis. Journal of Product Innovation Management, 11(5), 397–417.CrossRef
go back to reference Moorman, C., & Rust, R. T. (1999). The role of marketing. Journal of Marketing, 63(Special Issue), 180–197.CrossRef Moorman, C., & Rust, R. T. (1999). The role of marketing. Journal of Marketing, 63(Special Issue), 180–197.CrossRef
go back to reference Morf, C. C., & Rhodewalt, F. (2001). Unraveling the paradoxes of narcissism: A dynamic self-regulatory processing model. Psychological Inquiry, 12(4), 177–196.CrossRef Morf, C. C., & Rhodewalt, F. (2001). Unraveling the paradoxes of narcissism: A dynamic self-regulatory processing model. Psychological Inquiry, 12(4), 177–196.CrossRef
go back to reference Morf, C. C., Weir, C., & Davidov, M. (2000). Narcissism and intrinsic motivation: The role of goal congruence. Journal of Experimental Social Psychology, 36(4), 424–438.CrossRef Morf, C. C., Weir, C., & Davidov, M. (2000). Narcissism and intrinsic motivation: The role of goal congruence. Journal of Experimental Social Psychology, 36(4), 424–438.CrossRef
go back to reference Nadler, D. A., & Heilpern, J. D. (1998). The CEO in the context of discontinuous change. In Hambrick, D. C., Nadler, D. A, & Tushman, M. L. (Eds.) Navigating change: How CEOs, top-teams, and boards steer transformation (pp. 3–27). Boston: Harvard Business School Press. Nadler, D. A., & Heilpern, J. D. (1998). The CEO in the context of discontinuous change. In Hambrick, D. C., Nadler, D. A, & Tushman, M. L. (Eds.) Navigating change: How CEOs, top-teams, and boards steer transformation (pp. 3–27). Boston: Harvard Business School Press.
go back to reference Nagler, M. G. (1993). Rather bait than switch: Deceptive advertising with bounded consumer rationality. Journal of Public Economics, 51(3), 359–378.CrossRef Nagler, M. G. (1993). Rather bait than switch: Deceptive advertising with bounded consumer rationality. Journal of Public Economics, 51(3), 359–378.CrossRef
go back to reference Nath, P., & Mahajan, V. (2011). Marketing in the C-suite: A study of chief marketing officer power in firms’ top management teams. Journal of Marketing, 75(1), 60–77.CrossRef Nath, P., & Mahajan, V. (2011). Marketing in the C-suite: A study of chief marketing officer power in firms’ top management teams. Journal of Marketing, 75(1), 60–77.CrossRef
go back to reference Nath, P., & Mahajan, V. (2017). Shedding light on the CMO revolving door: A study of the antecedents of chief marketing officer turnover. Journal of the Academy of Marketing, 45(1), 93–118.CrossRef Nath, P., & Mahajan, V. (2017). Shedding light on the CMO revolving door: A study of the antecedents of chief marketing officer turnover. Journal of the Academy of Marketing, 45(1), 93–118.CrossRef
go back to reference Neff, J. (2005). Small ball: Marketers rely on line extensions. Advertising Age, (April 11), 10-12. Neff, J. (2005). Small ball: Marketers rely on line extensions. Advertising Age, (April 11), 10-12.
go back to reference O’Reilly, C. A., Doerr, B., Caldwell, D. F., & Chatman, J. A. (2014). Narcissistic CEOs and executive compensation. The Leadership Quarterly, 25(2), 218–231.CrossRef O’Reilly, C. A., Doerr, B., Caldwell, D. F., & Chatman, J. A. (2014). Narcissistic CEOs and executive compensation. The Leadership Quarterly, 25(2), 218–231.CrossRef
go back to reference Owens, B. P., Walker, A. S., & Waldman, D. A. (2015). Leader narcissism and follower outcomes: The counterbalancing effect of leader humility. Journal of Applied Psychology, 100(4), 1203–1213.CrossRef Owens, B. P., Walker, A. S., & Waldman, D. A. (2015). Leader narcissism and follower outcomes: The counterbalancing effect of leader humility. Journal of Applied Psychology, 100(4), 1203–1213.CrossRef
go back to reference Palepu, K. (1985). Diversification strategy, profit performance and the entropy measure. Strategic Management Journal, 6(3), 239–255.CrossRef Palepu, K. (1985). Diversification strategy, profit performance and the entropy measure. Strategic Management Journal, 6(3), 239–255.CrossRef
go back to reference Palmatier, R. W. (2016). Improving publishing success at JAMS: Contribution and positioning. Journal of the Academy of Marketing Science, 44(6), 655–659.CrossRef Palmatier, R. W. (2016). Improving publishing success at JAMS: Contribution and positioning. Journal of the Academy of Marketing Science, 44(6), 655–659.CrossRef
go back to reference Palmer, D., & Barber, B. M. (2001). Challengers, elites, and owning families: A social class theory of corporate acquisitions in the 1960s. Administrative Science Quarterly, 46(1), 87–120.CrossRef Palmer, D., & Barber, B. M. (2001). Challengers, elites, and owning families: A social class theory of corporate acquisitions in the 1960s. Administrative Science Quarterly, 46(1), 87–120.CrossRef
go back to reference Papke, L. E., & Wooldridge, J. M. (1996). Econometric methods for fractional response variables with an application to 401(k) plan participation rates. Journal of Applied Econometrics, 11(6), 619–632.CrossRef Papke, L. E., & Wooldridge, J. M. (1996). Econometric methods for fractional response variables with an application to 401(k) plan participation rates. Journal of Applied Econometrics, 11(6), 619–632.CrossRef
go back to reference Paulhus, D. L., & John, O. P. (1998). Egoistic and moralistic biases in self-perception: The interplay of self-deceptive styles with basic traits and motives. Journal of Personality, 66(6), 1025–1060.CrossRef Paulhus, D. L., & John, O. P. (1998). Egoistic and moralistic biases in self-perception: The interplay of self-deceptive styles with basic traits and motives. Journal of Personality, 66(6), 1025–1060.CrossRef
go back to reference Peccei, R., & Rosenthal, R. (1997). The antecedents of employee commitment to customer service: Evidence from a UK service context. International Journal of Human Resource Management, 8(1), 66–86.CrossRef Peccei, R., & Rosenthal, R. (1997). The antecedents of employee commitment to customer service: Evidence from a UK service context. International Journal of Human Resource Management, 8(1), 66–86.CrossRef
go back to reference Preacher, K. J., & Hayes, A. F. (2004). SPSS & SAS procedures for estimating indirect effects in simple mediation models. Behavior Research Methods, Instruments, & Computers, 36(4), 717–731.CrossRef Preacher, K. J., & Hayes, A. F. (2004). SPSS & SAS procedures for estimating indirect effects in simple mediation models. Behavior Research Methods, Instruments, & Computers, 36(4), 717–731.CrossRef
go back to reference Priem, R. L., Douglas, W. L., & Gregory, G. D. (1999). Inherent limitations of demographic proxies in top management team heterogeneity research. Journal of Management, 25(6), 935–953.CrossRef Priem, R. L., Douglas, W. L., & Gregory, G. D. (1999). Inherent limitations of demographic proxies in top management team heterogeneity research. Journal of Management, 25(6), 935–953.CrossRef
go back to reference Provan, K. G. (1989). Environment, department power, and strategic decision making in organizations: A proposed integration. Journal of Management, 15(1), 21–34.CrossRef Provan, K. G. (1989). Environment, department power, and strategic decision making in organizations: A proposed integration. Journal of Management, 15(1), 21–34.CrossRef
go back to reference Rao, R. S., Chandy, R. K., & Prabhu, J. C. (2008). The fruits of legitimacy: Why some new ventures gain more from innovation than others. Journal of Marketing, 72(4), 58–75.CrossRef Rao, R. S., Chandy, R. K., & Prabhu, J. C. (2008). The fruits of legitimacy: Why some new ventures gain more from innovation than others. Journal of Marketing, 72(4), 58–75.CrossRef
go back to reference Raskin, R. N., & Hall, C. S. (1979). A narcissistic personality inventory. Psychological Reports, 45(2), 590.CrossRef Raskin, R. N., & Hall, C. S. (1979). A narcissistic personality inventory. Psychological Reports, 45(2), 590.CrossRef
go back to reference Raskin, R., Novacek, J., & Hogan, R. (1991). Narcissism, self-esteem, and defensive self-enhancement. Journal of Personality, 59(1), 19–38.CrossRef Raskin, R., Novacek, J., & Hogan, R. (1991). Narcissism, self-esteem, and defensive self-enhancement. Journal of Personality, 59(1), 19–38.CrossRef
go back to reference Resick, C. J., Whitman, D. S., Weingarden, S. M., & Hiller, N. J. (2009). The bright-side and the dark-side of CEO personality: Examining core self-evaluations, narcissism, transformational leadership, and strategic influence. Journal of Applied Psychology, 94(6), 1365–1381.CrossRef Resick, C. J., Whitman, D. S., Weingarden, S. M., & Hiller, N. J. (2009). The bright-side and the dark-side of CEO personality: Examining core self-evaluations, narcissism, transformational leadership, and strategic influence. Journal of Applied Psychology, 94(6), 1365–1381.CrossRef
go back to reference Robins, R. W., Tracy, J. L., & Shaver, P. R. (2001). Shamed into self-love: Dynamics, roots, and functions of narcissism. Psychological Inquiry, 12(4), 230–236. Robins, R. W., Tracy, J. L., & Shaver, P. R. (2001). Shamed into self-love: Dynamics, roots, and functions of narcissism. Psychological Inquiry, 12(4), 230–236.
go back to reference Ruiz, J. M., Smith, T. W., & Rhodewalt, F. (2001). Distinguishing narcissism and hostility: Similarities and differences in interpersonal circumplex and five-factor correlates. Journal of Personality Assessment, 76(3), 537–555.CrossRef Ruiz, J. M., Smith, T. W., & Rhodewalt, F. (2001). Distinguishing narcissism and hostility: Similarities and differences in interpersonal circumplex and five-factor correlates. Journal of Personality Assessment, 76(3), 537–555.CrossRef
go back to reference Sethi, R. (2000). New product quality and product development teams. Journal of Marketing, 64(2), 1–14.CrossRef Sethi, R. (2000). New product quality and product development teams. Journal of Marketing, 64(2), 1–14.CrossRef
go back to reference Shen, W., & Cannella Jr., A. (2002). Power dynamics within top management and their impacts on CEO dismissal followed by inside succession. Academy of Management Journal, 45(6), 1195–1205.CrossRef Shen, W., & Cannella Jr., A. (2002). Power dynamics within top management and their impacts on CEO dismissal followed by inside succession. Academy of Management Journal, 45(6), 1195–1205.CrossRef
go back to reference Shin, S. J., & Zhou, J. (2003). Transformational leadership, conservation, and creativity: Evidence from Korea. Academy of Management Journal, 46(6), 703–714.CrossRef Shin, S. J., & Zhou, J. (2003). Transformational leadership, conservation, and creativity: Evidence from Korea. Academy of Management Journal, 46(6), 703–714.CrossRef
go back to reference Short, J. C., Payne, G. T., Brigham, K. H., Lumpkin, G. T., & Broberg, J. C. (2009). Family firms and entrepreneurial orientation in publicly traded firms: A comparative analysis of the S&P 500. Family Business Review, 22(1), 9–24.CrossRef Short, J. C., Payne, G. T., Brigham, K. H., Lumpkin, G. T., & Broberg, J. C. (2009). Family firms and entrepreneurial orientation in publicly traded firms: A comparative analysis of the S&P 500. Family Business Review, 22(1), 9–24.CrossRef
go back to reference Short, J. C., Broberg, J. C., Cogliser, C. C., & Brigham, K. H. (2010). Construct validation using computer-aided text analysis (CATA): An illustration using entrepreneurial orientation. Organizational Research Methods, 13(2), 320–347.CrossRef Short, J. C., Broberg, J. C., Cogliser, C. C., & Brigham, K. H. (2010). Construct validation using computer-aided text analysis (CATA): An illustration using entrepreneurial orientation. Organizational Research Methods, 13(2), 320–347.CrossRef
go back to reference Sood, A., & Tellis, G. J. (2009). Do innovations really payoff? Total stock market returns to innovation. Marketing Science, 28(3), 442–456.CrossRef Sood, A., & Tellis, G. J. (2009). Do innovations really payoff? Total stock market returns to innovation. Marketing Science, 28(3), 442–456.CrossRef
go back to reference Sorescu, A. B., & Spanjol, J. (2008). Innovation effect on firm value and risk: Insights from consumer packaged goods. Journal of Marketing, 72(2), 114–132.CrossRef Sorescu, A. B., & Spanjol, J. (2008). Innovation effect on firm value and risk: Insights from consumer packaged goods. Journal of Marketing, 72(2), 114–132.CrossRef
go back to reference Tellis, G. J., Prabhu, J. C., & Chandy, R. K. (2009). Radical innovation across nations: The preeminence of corporate culture. Journal of Marketing, 73(1), 3–23.CrossRef Tellis, G. J., Prabhu, J. C., & Chandy, R. K. (2009). Radical innovation across nations: The preeminence of corporate culture. Journal of Marketing, 73(1), 3–23.CrossRef
go back to reference Thompson, J. D. (2011). Organizations in action: Social science bases of administrative theory (Vol. 1). Piscataway: Transaction publishers. Thompson, J. D. (2011). Organizations in action: Social science bases of administrative theory (Vol. 1). Piscataway: Transaction publishers.
go back to reference Tirole, J. (1988). The theory of industrial organization. Cambridge, MA: MIT Press. Tirole, J. (1988). The theory of industrial organization. Cambridge, MA: MIT Press.
go back to reference Van de Ven, A. H. (1986). Central problems in the management of innovation. Management Science, 32(5), 590–607.CrossRef Van de Ven, A. H. (1986). Central problems in the management of innovation. Management Science, 32(5), 590–607.CrossRef
go back to reference Wales, W. J., Patel, P. C., & Lumpkin, G. T. (2013). In pursuit of greatness: CEO narcissism, entrepreneurial orientation, and firm performance variance. Journal of Management Studies, 50(6), 1041–1069.CrossRef Wales, W. J., Patel, P. C., & Lumpkin, G. T. (2013). In pursuit of greatness: CEO narcissism, entrepreneurial orientation, and firm performance variance. Journal of Management Studies, 50(6), 1041–1069.CrossRef
go back to reference Webster, F. E., Malter, A. J., & Ganesan, S. (2005). The decline and dispersion of marketing competence. MIT Sloan Management Review, 46(4), 35–43. Webster, F. E., Malter, A. J., & Ganesan, S. (2005). The decline and dispersion of marketing competence. MIT Sloan Management Review, 46(4), 35–43.
go back to reference Weick, K. E. (1979). The social psychology of organizing (2nd ed.) New York: McGraw-hill. Weick, K. E. (1979). The social psychology of organizing (2nd ed.) New York: McGraw-hill.
go back to reference Workman, J., Homburg, C., & Jensen, O. (2003). Intraorganizational determinants of key account management effectiveness. Journal of the Academy of Marketing Science, 31(1), 3–21.CrossRef Workman, J., Homburg, C., & Jensen, O. (2003). Intraorganizational determinants of key account management effectiveness. Journal of the Academy of Marketing Science, 31(1), 3–21.CrossRef
go back to reference Yadav, M. S., Prabhu, J. C., & Chandy, R. K. (2007). Managing the future: CEO attention and innovation outcomes. Journal of Marketing, 71(4), 84–101.CrossRef Yadav, M. S., Prabhu, J. C., & Chandy, R. K. (2007). Managing the future: CEO attention and innovation outcomes. Journal of Marketing, 71(4), 84–101.CrossRef
go back to reference Zachary, M. A., McKenny, A., Short, J. C., & Payne, G. T. (2011). Family business and market orientation: Construct validation and comparative analysis. Family Business Review, 24(3), 233–251.CrossRef Zachary, M. A., McKenny, A., Short, J. C., & Payne, G. T. (2011). Family business and market orientation: Construct validation and comparative analysis. Family Business Review, 24(3), 233–251.CrossRef
go back to reference Zhu, D. H., & Chen, G. (2015). CEO narcissism and the impact of interlocks on corporate strategy. Administrative Science Quarterly, 60(1), 31–65.CrossRef Zhu, D. H., & Chen, G. (2015). CEO narcissism and the impact of interlocks on corporate strategy. Administrative Science Quarterly, 60(1), 31–65.CrossRef
Metadata
Title
Me, myself, and I: influence of CEO narcissism on firms’ innovation strategy and the likelihood of product-harm crises
Authors
Saim Kashmiri
Cameron Duncan Nicol
Sandeep Arora
Publication date
05-05-2017
Publisher
Springer US
Published in
Journal of the Academy of Marketing Science / Issue 5/2017
Print ISSN: 0092-0703
Electronic ISSN: 1552-7824
DOI
https://doi.org/10.1007/s11747-017-0535-8

Other articles of this Issue 5/2017

Journal of the Academy of Marketing Science 5/2017 Go to the issue