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Service Business

Issue 4/2009

Special Issue: NEW BUSINESS MODELS AND COMPETITIVE DYNAMICS Guest Edited by Ángeles Montoro-Sánchez

Content (6 Articles)

Original Paper

Competitive dynamics and business models in service business: a promising research subject

Ángeles Montoro-Sánchez

Original Paper

Systematic performance differences across the manufacturing-service continuum

Richard Reed, Susan F. Storrud-Barnes

The role of change management in implementing the offshore outsourcing business model: a processual view

T. R. Ramanathan

Original Paper

Luxury without guilt: service innovation in the all-inclusive hotel industry

Thierry Rayna, Ludmila Striukova

Original Paper

Determinants of R&D collaboration of service firms

C. Annique Un, Ana M. Romero-Martínez, Ángeles Montoro-Sánchez

Original paper

Improving the effectiveness of academic-business models: an analysis of obstacles in R&D activities in service industries

Eva María Mora-Valentín, Marta Ortiz-de-Urbina-Criado

Sep 09
Issue: 3/2009
Mar 10
Issue: 1/2010
Special Issue - Creativity in the service sector Guest Edited by: Jose Millet Roig

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