Skip to main content
Top
Published in:

21-09-2022 | Original Paper

Comprehensive Performance Analysis of Student Retention Outcomes in a Higher Education Institution

Authors: Lauren Adlof, Minkyoung Kim, William Crawley

Published in: TechTrends | Issue 1/2023

Login to get access

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

Undergraduate student retention is considered a critical issue in higher education, due to its impact on student success, degree completion, and the financial health of universities (Cataldi et al., 2018; Cornelius & Cavanaugh, 2016; Hermes, Community College Journal, 82(4), 26, 2012; Tinto, NACADA Journal, 19(2), 5-9, 1999). Higher education leaders have recognized the impact of this issue on student success, which warrants an analysis of the factors that influence student retention, and rationale for possible solutions. The purpose of this article is to present the application of the Human Performance Technology (HPT) model to address these institutional concerns in a higher education setting. This article focuses specifically on the performance analysis phase of the model, including the organizational analysis, environmental analysis, gap analysis, and cause analysis stages, and its implications for intervention design, evaluation, and change management in this organizational setting. We discuss the practical application of the HPT model as a valuable process of analysis and solution exploration.
Literature
go back to reference Astin, A. W. (1984). Student involvement: A developmental theory for higher education. Journal of College Student Personnel, 25(4), 297–308. Astin, A. W. (1984). Student involvement: A developmental theory for higher education. Journal of College Student Personnel, 25(4), 297–308.
go back to reference Chyung, S. Y. (2005). Human performance technology from Taylor’s scientific management to Gilbert’s behavior engineering model. Performance Improvement, 44(1), 23–28.CrossRef Chyung, S. Y. (2005). Human performance technology from Taylor’s scientific management to Gilbert’s behavior engineering model. Performance Improvement, 44(1), 23–28.CrossRef
go back to reference Elliott, V. (2018). Thinking about the coding process in qualitative data analysis. The Qualitative Report, 23(11), 2850–2861. Elliott, V. (2018). Thinking about the coding process in qualitative data analysis. The Qualitative Report, 23(11), 2850–2861.
go back to reference Guerra-López, I., & Hicks, K. (2017). Partner for performance: Strategically aligning learning and development. The Association for Talent Development. Guerra-López, I., & Hicks, K. (2017). Partner for performance: Strategically aligning learning and development. The Association for Talent Development.
go back to reference Hermes, J. (2012). States trend toward performance funding. Community College Journal, 82(4), 26. Hermes, J. (2012). States trend toward performance funding. Community College Journal, 82(4), 26.
go back to reference Jimenez, L. (2020). An exploration of strategic alignment in higher education. (Publication No. 27549304) [Doctoral dissertation, Wayne State University]. ProQuest Dissertations & Theses Global. Jimenez, L. (2020). An exploration of strategic alignment in higher education. (Publication No. 27549304) [Doctoral dissertation, Wayne State University]. ProQuest Dissertations & Theses Global.
go back to reference Kalsbeek, D. H. (Ed.). (2013). Reframing Retention Strategy for Institutional Improvement: New Directions for Higher Education, Number 161. Wiley. Kalsbeek, D. H. (Ed.). (2013). Reframing Retention Strategy for Institutional Improvement: New Directions for Higher Education, Number 161. Wiley.
go back to reference Langdon, D. G., & Whiteside, K. S. (1997). The performance technologist’s role in interventions: An interview with Joe Harless. Performance Improvement, 36(10), 36–38.CrossRef Langdon, D. G., & Whiteside, K. S. (1997). The performance technologist’s role in interventions: An interview with Joe Harless. Performance Improvement, 36(10), 36–38.CrossRef
go back to reference Liliana, L. (2016). A new model of Ishikawa diagram for quality assessment. In IOP Conference Series: Materials Science and Engineering (vol. 161, no. 1, p. 012099). IOP Publishing. Liliana, L. (2016). A new model of Ishikawa diagram for quality assessment. In IOP Conference Series: Materials Science and Engineering (vol. 161, no. 1, p. 012099). IOP Publishing.
go back to reference Milem, J. F., & Berger, J. B. (1997). A modified model of college student persistence: Exploring the relationship between Astin’s theory of involvement and Tinto’s theory of student departure. Journal of College Student Development, 38(4), 387. Milem, J. F., & Berger, J. B. (1997). A modified model of college student persistence: Exploring the relationship between Astin’s theory of involvement and Tinto’s theory of student departure. Journal of College Student Development, 38(4), 387.
go back to reference Miles, M. B., Huberman, A. M., & Saldaña, J. (2018). Qualitative data analysis: A methods sourcebook. Sage Publications. Miles, M. B., Huberman, A. M., & Saldaña, J. (2018). Qualitative data analysis: A methods sourcebook. Sage Publications.
go back to reference Musselman, K. M. (2019). Investigating the improvement of retention and graduation rates in Florida’s state university system institutions under the performance based funding Model (Doctoral dissertation, Florida Gulf Coast University). Musselman, K. M. (2019). Investigating the improvement of retention and graduation rates in Florida’s state university system institutions under the performance based funding Model (Doctoral dissertation, Florida Gulf Coast University).
go back to reference Pascarella, E. T., & Terenzini, P. T. (2005). How College Affects Students: A Third Decade of Research. Volume 2. Jossey-Bass, An Imprint of Wiley. 10475 Crosspoint Blvd, Indianapolis, IN 46256. Pascarella, E. T., & Terenzini, P. T. (2005). How College Affects Students: A Third Decade of Research. Volume 2. Jossey-Bass, An Imprint of Wiley. 10475 Crosspoint Blvd, Indianapolis, IN 46256.
go back to reference Pershing, J. A. (2006). Handbook of human performance technology: Principles, practices, and potential. Pfeiffer. Pershing, J. A. (2006). Handbook of human performance technology: Principles, practices, and potential. Pfeiffer.
go back to reference Rabovsky, T. (2012). Accountability in higher education: Exploring impacts on state budgets and institutional spending patterns. Journal of Public Administration Research and Theory, 22(4), 675–700.CrossRef Rabovsky, T. (2012). Accountability in higher education: Exploring impacts on state budgets and institutional spending patterns. Journal of Public Administration Research and Theory, 22(4), 675–700.CrossRef
go back to reference Ripley, D. E. (2016). Joe Harless, Ed. D.: An ounce of analysis. Performance Improvement, 55(6), 41–48.CrossRef Ripley, D. E. (2016). Joe Harless, Ed. D.: An ounce of analysis. Performance Improvement, 55(6), 41–48.CrossRef
go back to reference Rosenberg, M. J. (1996). Human performance technology: Foundations for human performance improvement. In W. J. Rothwell (Ed.), ASTD models for human performance improvement: Roles, competencies and outputs (pp. 5–10). American Society for Training & Development. Rosenberg, M. J. (1996). Human performance technology: Foundations for human performance improvement. In W. J. Rothwell (Ed.), ASTD models for human performance improvement: Roles, competencies and outputs (pp. 5–10). American Society for Training & Development.
go back to reference Rothwell, W.J., Hohne, C.K., & King, S.B. (2018). Human Performance Improvement: Building practitioner performance (vol. 3rd ed.). Routledge. Rothwell, W.J., Hohne, C.K., & King, S.B. (2018). Human Performance Improvement: Building practitioner performance (vol. 3rd ed.). Routledge.
go back to reference Rothwell, W. (2005). Beyond training and development: The groundbreaking classic on human performance enhancement (2nd ed.). Amacom. Rothwell, W. (2005). Beyond training and development: The groundbreaking classic on human performance enhancement (2nd ed.). Amacom.
go back to reference Sondergard, S. (2019). The Art of Leadership & Organizational Transformation: A guide to significant cultural & performance improvement via leadership. Yorkshire Publishing. Sondergard, S. (2019). The Art of Leadership & Organizational Transformation: A guide to significant cultural & performance improvement via leadership. Yorkshire Publishing.
go back to reference Van Tiem, D., Moseley, J. L., & Dessinger, J. C. (2012). Fundamentals of performance improvement: Optimizing results through people, process, and organizations (3rd ed.). Pfeiffer. Van Tiem, D., Moseley, J. L., & Dessinger, J. C. (2012). Fundamentals of performance improvement: Optimizing results through people, process, and organizations (3rd ed.). Pfeiffer.
go back to reference Walter, J., Kellermanns, F. W., Floyd, S. W., Veiga, J. F., & Matherne, C. (2013). Strategic alignment: A missing link in the relationship between strategic consensus and organizational performance. Strategic Organization, 11(3), 304–328.CrossRef Walter, J., Kellermanns, F. W., Floyd, S. W., Veiga, J. F., & Matherne, C. (2013). Strategic alignment: A missing link in the relationship between strategic consensus and organizational performance. Strategic Organization, 11(3), 304–328.CrossRef
go back to reference Watkins, R., Meiers, M. W., & Visser, Y. (2012). A guide to assessing needs: Essential tools for collecting information, making decisions, and achieving development results. World Bank Publications.CrossRef Watkins, R., Meiers, M. W., & Visser, Y. (2012). A guide to assessing needs: Essential tools for collecting information, making decisions, and achieving development results. World Bank Publications.CrossRef
go back to reference Young‐Jones, A. D., Burt, T. D., Dixon, S., & Hawthorne, M. J. (2013). Academic advising: Does it really impact student success?. Quality Assurance in Education, 21(1), 7-19. https://doi.org/10.1108/09684881311293034 Young‐Jones, A. D., Burt, T. D., Dixon, S., & Hawthorne, M. J. (2013). Academic advising: Does it really impact student success?. Quality Assurance in Education, 21(1), 7-19. https://doi.org/10.1108/09684881311293034
Metadata
Title
Comprehensive Performance Analysis of Student Retention Outcomes in a Higher Education Institution
Authors
Lauren Adlof
Minkyoung Kim
William Crawley
Publication date
21-09-2022
Publisher
Springer US
Published in
TechTrends / Issue 1/2023
Print ISSN: 8756-3894
Electronic ISSN: 1559-7075
DOI
https://doi.org/10.1007/s11528-022-00771-4

Premium Partner